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Description
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EHR integrations
Client types
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Health equity
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

  • Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
  • Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
  • Operationalize at scale leveraging high-touch support and digital health transformation
About Extended Care:

Extended Care LLC offers today's most clinically-integrated, configurable, and personalized telehealth experience, serving leading-edge health systems worldwide. 

  • Our ExtendedCare Telehealth™ solution offers a faster, more efficient delivery of care. Better patient outcomes. Healthier financials despite the pressures from the shortages of nurses and other providers.
  • Our powerful, easy-to-use telehealth platform optimizes value for all participants in the care journey, regardless of the type or level of care delivered. We ease the transition to better virtual care by providing seamless clinical integrations, unmatched configurability, and a smooth, personalized care experience.
  • At-Home Video Visits - We go beyond the basic video visits provided by vendors like Zoom or Microsoft Teams - We have more healthcare specific features than any other solution.
  • From Carts to Clinics - From enterprise quality sophisticated endpoints to "bring your own cart". It doesn't matter if the patient is in your hospital, a community health center, a school nurse's office or even an ambulance. We bring everyone together!
  • Bedside Integration - We can integrate with your existing bedside patient experience platform (like Getwell) to provide for remote rounding or family-centered visits.
  • Telesitter - Available in both Epic Monitor or standalone, keeping an eye on patients has never been easier.
  • Extend Your Reach - Supporting community health centers, or providing your services to outside organizations? It doesn't matter if they work out of your EMR or their own, we make it all work together.
Product Description:

GlobalMed is a prominent provider of telehealth solutions, known for its comprehensive and integrated platform that enhances patient care and resource management. GlobalMed’s technology is utilized globally, supporting a wide range of telehealth applications and enabling millions of virtual consultations. Our secure, integrated software and hardware solutions are aimed at supporting advanced clinical decision-making and improving patient outcomes.

About GlobalMed®:

GlobalMed is a leading telemedicine company providing innovative software and hardware solutions for virtual health care delivery worldwide. 

GlobalMed Wellness platform is a comprehensive solution designed to enhance employee health, increase productivity, and boost morale. It integrates mental, physical, and emotional health into one seamless system, offering a holistic approach to employee well-being.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Extended Care's virtual waiting room has the ability to handle digital form upload & intake. Patients can share images or videos with their provider, and we also offer patient/provider online chatting. We have integrated with connected devices for vitals collection. We support content for patients to interact with in the waiting room. We have notifications for the patient when provider is ready to start visit and tools for patient to test their device's technical feasibility and stability.

We provide high-resiliency, high-latency video with the ability to toggle to phone/audio and support for multi-party video (powered by Cisco Webex). We feature the ability to alternate between video, text, chat, and in-app messaging. Our solution is configurable and personalized, feature-rich, and user-controllable on any device, anywhere. Extended Care is today’s most seamlessly integrated telehealth with your existing workflows, and built-in media (photos, videos, audio) sharing with your EMR.

Extended Care Telehealth can leverage existing patient demographic/medical info and provide the ability to add documentation within the EHR. One of our differentiators is the ability to integrate photos, videos, sound recordings and other document types as a push into the EHR..

The Extended Care admin portal can track and report provider utilization/productivity, average time per visit, and video/audio quality indicators, plus much more.

GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers

Use Cases

Description:

Virtual Nursing:

Nurses are often stretched too thin, covering 2-3x the number of patients considered reasonable for a standard of care. Our solution will:

  • Empower remote clinicians by providing telehealth access to deliver predictable, repeatable services such as patient education, admission and discharge
  • Help attract and retain nursing staff by providing remote work opportunities
  • Improve patient satisfaction by reducing wait times
  • Increase touch points and access to caregivers

Other Use Cases:

  • Tele-Sitter with Epic Monitor integration
  • Virtual Nursing
  • Patient experience app integration, such as GetWell
  • On-demand language interpretation services, such as LanguageLine, Martti, Voyce, GLOBO … etc.
  • Virtual Rounding
  • Supporting external affiliate Epic organizations, FQHCs and specialty outpatient clinics
  • Tele-EMS
  • Mobile Stroke Units
  • Tele-Stroke workflows using Extended Care incorporating intake forms, barcode scanning … etc.
  • On-Demand video visits
  • Virtual Home Visits
  • Schools
  • Correctional Facilities
  • Group video visits
  • … and many more
Pediatric use cases:

Just like a virtual visit for an adult, our Extended Care Telehealth solution can easily provide virtual visits for pediatric patients.

Users:
  • Physicians of All Types
  • Adult-Gerontology Nurse Practitioner (AGNP)
  • Bariatric Registered Nurse
  • Cardiac Nurse
  • Certified Nursing Assistant (CNA)
  • Certified Registered Nurse Anesthetist (CRNA)
  • Clinical Nurse Specialist (CNS)
  • Clinical Nurse Supervisor
  • Critical Care Nurse
  • Emergency Room Nurse
  • Family Nurse Practitioner (FNP)
  • Forensic Nurse
  • Health Informatics Nurse Specialist
  • Home Care Registered Nurse
  • Intensive Care Unit (ICU) Registered Nurse
  • Labor and Delivery Nurse
  • Licensed Practical Nurse (LPN)
  • Licensed Vocational Nurse (LVN)
  • Managed Care Nurse
  • Medical-Surgical Nurse
  • Neonatal Nurse
  • Nurse Anesthesia Practice
  • Nurse Midwife
  • Oncology Registered Nurse
  • Orthopedic Nurse
  • Pediatric Nurse
  • Post-Anesthesia Care Unit (PACU) Nurse
  • Public Health Nurse
  • Radiology Nurse
  • Registered Nurse (RN)
  • Rehabilitation Registered Nurse
  • School Nurse
  • Travel Nurse

Description:

Telehealth Visits

  • Software: GlobalMed’s platform allows healthcare providers to conduct secure video consultations with patients. It includes features like patient scheduling, electronic health records (EHR) integration, and real-time data sharing.
  • Hardware: Our hardware including our TotalExam® cameras enable high-quality video and image capture, which can be crucial for accurate remote diagnoses.

Specialist Consultations

  • Software: GlobalMed’s solutions facilitate specialist consultations by enabling the sharing of medical images and other critical data during a telemedicine session.
  • Hardware: High-resolution cameras and diagnostic tools (e.g., digital stethoscopes, otoscopes) ensure that specialists can conduct thorough examinations remotely.

Mobile Health Clinics

  • Software: GlobalMed's platform supports mobile health clinics by providing access to patient records and enabling telehealth services in underserved areas.
  • Hardware: Portable medical kits and diagnostic devices allow healthcare providers to deliver comprehensive care in remote or rural locations.

Emergency Response

  • Software: In emergency situations, GlobalMed’s software can be used to quickly connect first responders with medical experts for immediate guidance and support.
  • Hardware: Ruggedized telemedicine kits and portable diagnostic tools ensure that critical care can be provided in the field.

Military Field Operations

  • Software: GlobalMed's platform can be used to provide remote medical consultations and support for soldiers in the field. It allows for secure communication and data sharing between field medics and medical experts.
  • Hardware: Portable and ruggedized telemedicine kits, including the Transportable Exam Station (TES) and TotalExam® cameras, enable high-quality video and diagnostic capabilities in harsh environments.

Mental Health Services

  • Software: GlobalMed’s telemedicine platform can provide access to mental health professionals for soldiers dealing with stress, PTSD, or other mental health issues. Secure video consultations ensure privacy and confidentiality.
  • Hardware: High-quality video and audio equipment facilitate effective communication between patients and mental health providers.

Training and Simulation

  • Software: GlobalMed's platform can be used for training military medical personnel through virtual simulations and remote learning modules.
  • Hardware: Simulation kits and diagnostic tools can be used to create realistic training scenarios, helping medics and healthcare providers improve their skills.

Teleaudiology

  • GlobalMed offers a range of teleaudiology solutions designed to provide remote audiology assessments and care. Thei GlobalMed’s telemedicine technology, enabling remote patient evaluations and CAS Teleaudiology Station combines industry-leading audiology testing devices with clinician-assisted exams. This setup helps patients avoid inconvenient travel and ensures they receive comprehensive audiology care, including hearing tests and hearing aid fittings, from their community.

School-Based Telehealth

  • Increased Access: Students in rural or underserved areas can receive care without having to travel long distances.
  • Timely Care: Immediate consultations for non-emergency situations can reduce absenteeism and prevent health issues from worsening.
  • Convenience: Students can continue their school day without the disruption of leaving school for an appointment.
  • Support for Mental Health: Telehealth allows students to access counseling or psychological services in a more comfortable, less stigmatized environment.

Enhancing Employee Relationships

  • Love Every Day® This app helps employees strengthen their personal relationships by encouraging daily positive interactions and communication. It's particularly useful for improving relationship satisfaction and reducing stress related to personal life.

Supporting Family Dynamics

  • Family Huddle® Designed to improve family communication and relationships, this app is beneficial for employees who want to build stronger family bonds. It can help reduce family-related stress, which in turn can improve workplace.

Improving Mental Health

  • Moodhacker® This app uses Cognitive Behavioral Therapy techniques to help users track and improve their mood. It's effective for managing stress, anxiety, and depression, leading to better mental health and increased resilience.

Boosting Workplace Morale and Productivity

  • By integrating these wellness apps, organizations can enhance overall employee well-being, which can lead to higher morale, reduced burnout, and improved productivity. The apps provide tools for employees to manage their mental health and personal relationships, which are critical factors in workplace.

Personalized Health Journeys

  • The apps offer guided journeys tailored to individual needs, helping users understand their behavior change stages and providing personalized content and interventions. This approach ensures that employees receive the right support at the right time, enhancing the effectiveness of wellness programs.

Data-Driven Insights

  • Organizations can use the data collected from these apps to gain insights into employee well-being and engagement. This information can guide strategic planning around wellness initiatives, human capital management, and overall organizational health.
Pediatric use cases:

None provided

Users:

Healthcare Providers

Government and Military

Educational Institutions

Correctional Facilities

Corporate Health Program

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, GE, Allscripts/Eclipsys, MEDHOST, Athenahealth, MedWorx

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Extended Care's solution offers these factors over any EHR's functionality:

  • Better health outcomes
  • Streamlined clinical workflows
  • Increased patient and physician engagement
  • Fewer hospitalizations and readmissions
  • Reduced patient risk
  • Cost savings

Differentiators vs Competitors:

We solved what our Competitors haven't. They have:

  • Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
  • Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
  • Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
  • Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
  • Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

  • Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
  • Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
  • Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
  • Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
  • Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.
Differentiators vs EHR Functionality:

GlobalMed focuses on virutal care with endless medical devices that seamless data exchange across various platforms, ensuring that patient data is integrated and accessible across different systems. This is crucial for virtual healthcare, where data gaps can hinder effective care.

 

GlobalMed Wellness, enhancing well-being through behavior change, mental health support, and relationship building.

Interactive tools, personalized content, and data-driven insights to engage users and support their wellness journeys. All done outside of the EHR.

.

Differentiators vs Competitors:

Unlike basic telehealth applications that often only integrate video consultations, GlobalMed allows for comprehensive data integration, including diagnostic and clinical workflows. This means that all patient interactions, whether in-person or virtual, are recorded and accessible in one place.

GlobalMed Wellness Differentiators:

Clinically Validated

Behavior Change Focus

User Engagement

Data Driven Insights

Comprehensive Support

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Health Equity

Keywords

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Company Overview

Downloads

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Telehealth in Education

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Company Details

Founded in 2002

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