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Azodha Platform

Azodha Platform

Azodha Platform

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By Azodha
5.0

6 reviews

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Azodha Platform
Azodha Platform

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Overview


Contents


AVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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Azodha Platform is a solution provided by Azodha. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Home Health, Conversational AI, Artificial Intelligence (AI), Patient Flow, Personal Health Records (PHR), Care Transitions, Consumer Access & Engagement, Interoperability, On-demand Behavioral Health, Home & Community Networks, Scheduling, Personalized Care, Customer Service, Remote Monitoring (RPM), Clinician Burnout, Human Capital Management , Dynamic Staffing & Scheduling, and Hospital at Home.
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Azodha Platform integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Azodha Platform include: Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution and Digital transformation essentials — Care transitions
DESCRIPTION

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)


Virtual Health


Virtual Visits (Synchronous + Asynchronous)


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Synchronous Virtual Visit Tools


Device-Agnostic Remote Monitoring Solution


Conversational AI


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CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Hospital/Health System

Large Hospital/Health System

Health Insurers

Direct to Consumer

Pharmaceutical

Device Manufacturers

IT Service Providers

Long-Term Care

Home Healthcare

Wellness Companies

Medical Labs

Diagnostics and Imaging Centers

Behavioral Health Providers

Startup Partners

Health and Fitness Apps

AWARDS
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Product capabilities

Access & Scheduling

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

AVIA GUIDE
What is access & scheduling?
Ability to provide multilingual and omni-channel options. No app download or authentication required for patients/members. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.
Intake & Virtual Waiting Room

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

AVIA GUIDE
What is intake & virtual waiting room?
Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility
Virtual Encounter

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

AVIA GUIDE
What is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
Diagnosis & Documentation

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

AVIA GUIDE
What is diagnosis & documentation?
Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.
Contextual understanding

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
Interoperability

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

AVIA GUIDE
What is interoperability?
Conversational AI solutions should seamlessly integrate with the EHR and other existing systems, databases, and digital channels.
Data security and privacy

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

AVIA GUIDE
What is data security and privacy?
Solutions must protect patient privacy and comply with HIPAA and all other applicable regulations.
Naturalistic interaction

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

AVIA GUIDE
What is naturalistic interaction?
The user experience should mimic human conversation and include an easy, intuitive interface.
Scalability

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

AVIA GUIDE
What is scalability?
The solution should be capable of handling increasing volumes of interactions as use cases expand and adoption grows.
EHR integration

Integrations
Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT
EHR integration and relevant hardware
Use case dependent
EMRs supported
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care
Hardware compatibility
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

Use case descriptions

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

Differentiators vs internal options

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs competitors

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

Azodha Platform's approach to Language accessibility

Azodha platform is fully configurable to support multiple languages, ensuring accessibility for diverse patient populations. The platform provides inclusive language services tailored to the unique needs of each community. This flexibility allows patients to communicate with their healthcare providers in their preferred language, promoting equitable access to care and enhancing the overall patient experience.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
Azodha Platform's approach to Privacy

Azodha ensures compliance with industry-leading data privacy and security standards, including HIPAA and SOC 2. The platform safeguards patient information through advanced encryption protocols, secure data transmission, and access controls. Azodha also builds trust by transparently communicating how patient data is used and offering patients full control over their data. This ensures that only authorized care team members access the information, reinforcing security and empowering patients with the ability to manage their data usage options.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Azodha Platform's approach to User support

Azodha provides timely support and training to improve digital literacy and ease of use through multiple channels. We offer business hour support, comprehensive training documents, videos, user manuals, and a dedicated support team. These resources ensure that users have the guidance they need to efficiently navigate the platform, enhancing both the user experience and platform accessibility.

AVIA GUIDE
What is user support?
Provides timely support and training to improve digital literacy and ease of use.
Company information

By Azodha

Visit website

HELPFUL TOOLS

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Media


Images

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RPM Data Processing Workflow
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Patient Education Resources - Mobile App Feature
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Patient Education Recipes - Mobile App Feature
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Remote Patient Monitoring (RPM) Feature
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Video Call Feature
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Mobile App - My Health: All Appointments
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Provider facing capabilities.jpg
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Patient Facing Capabilities.jpg
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Book Appointment Feature
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Virtual Care : Join Waiting Room Feature
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Patient Education
Videos

Azodha H&H Home Care Programs.mp4
Azodha RPM Demo.mp4
Downloads

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RPM Brochure.pdf
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Singapore-based Private Healthcare Organization.pdf
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Care2U Case Study.pdf
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Allara Case Study.pdf
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Azodha Brochure for EMR & PMS Solutions[1].pdf
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virtual-at-home-care.pdf
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Reviews


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Overall Score
5.0

6 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
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Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

October 3, 2024

verified

October 3, 2024

Great partner to provide mobile experience to our patients

Today, more than 1 in 3 women live with hormonal conditions such as polycystic ovary syndrome (PCOS) or hypothyroidism, sometimes struggling for years without a diagnosis. At Allara, we are dedicated to bridging the gap for millions of women with complex hormonal conditions by providing accessible, quality care through our membership-based virtual care platform. Our integrated network of board-certified medical providers and registered dietitians collaborate to create personalized care plans including lifestyle, nutrition, and medical expertise for sustainable results.

Partnering with Azodha accelerated the timeline for our mobile app, while significantly reducing our spend. Azodha’s healthcare-focused, headless platform with configurable components met many of our needs out of the box, with a white-labeled approach that allowed us to focus on differentiating ourselves in the market.

Through this partnership, Azodha has improved patient access by enabling 60% of our patients to manage their care through a mobile experience. We are excited about this partnership and look forward to further advancements that will enhance the quality of care for our patients.

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End user working with Azodha Platform


Helpful(0)

October 3, 2024

verified

October 3, 2024

Impactful and high-quality features that our customers love and engage with

Azodha has been instrumental in shaping the Expand product into what it is today. Their lean and agile engineering team has developed highly impactful and high-quality features that our customers love and engage with. With their expertise and innovative solutions, we've made remarkable strides in delivering personalized care, and we are only just getting started. Their team is hardworking, reliable, and truly dedicated to our success. We look forward to continuing this fruitful partnership.

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Tessa Glyn

Co-Founder, Executive sponsor working with Azodha Platform at Expand Health
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October 3, 2024

verified

October 3, 2024

Pre-built comprehensive functionality

Azodha is a robust, AI-driven digital enablement platform that adapts seamlessly to the ever-evolving needs at Expand Health. One of the greatest advantages of working with Azodha is their pre-built comprehensive functionality, which allowed us to deploy an effective solution within months and at a fraction of the cost. At Expand Health, we prioritize staying at the forefront of AI advancements, and Azodha has significantly supported this goal with their integrations and a skilled team of experts. We look forward to continuing our partnership with Azodha as we refine our solutions and extend our impact to other organizations facing similar challenges.

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Jack Harland

Co-Founder, Executive sponsor working with Azodha Platform at Expand Health
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October 3, 2024

verified

October 3, 2024

A fantastic partner

As Care2U works to revolutionize the delivery of acute care by reconstructing all of the intricate processes that occur in the hospital to the home environment, we needed a partner that could build a configurable solution that would allow us to optimize workflows and achieve scalability. Azodha has been a fantastic partner by allowing us to incrementally build layer upon layer of technology using its platform to enable our registration, consent, scheduling, dispatch, telehealth and asynchronous communication workflows. Their comprehensive platform and rapid cycle innovation have helped Care2U achieve its vision of being a technology enabled provider of hospital-level care in the home.

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Kevin Munjal

CMO, Chief medical officer working with Azodha Platform at Care2U
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October 2, 2024

verified

October 2, 2024

Highly constructive and rewarding

Our partnership with Azodha using their integration, digital health & AI platform for patient app has been highly constructive and rewarding. By incorporating the Azodha patient app into Welkin's platform, we've managed to fulfill our clients' patient-related requirements more efficiently. The extensive care management features of the app not only optimize care team workflows but also yield substantial operational efficiency and cost benefits. Azodha's in-depth knowledge of healthcare and their dedication to innovation have allowed us to provide personalized, high-quality care experiences that meet our clients' expectations seamlessly. Their detailed understanding and innovative approach have enabled us to address diverse patient-facing needs effectively. We are optimistic about sustaining success and reaching new heights in addressing our clients' needs with the comprehensive solutions offered by Azodha's platform and patient app. We look forward to continuous improvement and shared success in our collaborative ventures. 

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Michelle Pampin

CEO, Executive sponsor working with Azodha Platform at Welkin Health
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azodha.com/
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October 2, 2024

verified

October 2, 2024

A game-changer for us

Azodha's platform has indeed been a game-changer for us at Care2U. Their seamless integration with our systems has greatly enhanced the delivery of our hospital-level care at home. What truly distinguishes Azodha is their strategic collaboration, innovation, and adaptability to address our intricate requirements, significantly improving our CSAT, operational efficiency, and resource optimization. I wholeheartedly endorse Azodha for healthcare organizations aiming to elevate patient experiences, streamline operations, and establish a unique market presence.

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Allen Dine

Vice Presisent, Executive sponsor working with Azodha Platform at Care2U
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azodha.com/
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May 26, 2022
Q&A with Scott Taylor of Perx Health: Unlocking patient motivation
Perx Health is a chronic care company building the world’s highest-engaging chronic care programs. Poor patient engagement and treatment adherence are the biggest challenges for payers and providers when it comes to delivering chronic care. To truly deliver better health outcomes at a lower cost, Perx developed its patient-centric digital care platform to engage and serve any patient, regardless of their condition complexity, level of health literacy or socioeconomic status.
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Article
June 3, 2022
Q&A with Anish Sebastian of Babyscripts: Eliminating barriers to pregnancy care
Babyscripts offers a clinically validated obstetrics-specific solution for remote delivery of precision pregnancy care. Through a mobile app and remote monitoring experiences, it targets the problems generated from the critical shortage of obstetrical providers in the U.S., as well as systemic and structural failures that create barriers to care for low-income and minority women. Our solution addresses an outdated model for pregnancy care, social determinants of health barriers and an increasing demand for virtual care solutions. Across the country, hospitals are closing their OB or ED units, making it harder to access quality care for delivery and forcing parents to travel farther for their appointments. Half of rural counties do not have a practicing OB-GYN and more are lacking a midwife.
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Article
June 3, 2022
Q&A with Kyle Williams of MD Revolution: Remote monitoring to fit any practice
What started in 2011 as a San Diego cardiology practice monitoring patient vitals has blossomed into a company that coordinates the daily remote monitoring of over 50,000 patients nationwide. Our experience with software design, along with integration with multiple electronic health record (EHR) vendors and multiple digital device vendors, enables MD Revolution to create solutions for a variety of remote monitoring challenges, all running simultaneously on our platform, RevUp.
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Article
June 3, 2022
Q&A with Samson Magid of HealthSnap: A proactive approach to care
HealthSnap is an integrated virtual care platform that helps healthcare organizations improve patient outcomes, reduce utilization and diversify revenue streams. We offer chronic disease-agnostic remote patient monitoring (RPM) to AI-guided care coordination, chronic condition management (CCM), patented billing reports, population analytics and more. Our platform simplifies remote management of chronic conditions.
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Article
June 9, 2022
Q&A with Sid Kandan and Sandra Gomberg of Stel Life: Bridging the digital divide
Stel–short for Simple Tech Everyone Loves–was established to facilitate simple and straightforward data collection with minimal setup and low barriers to use for both clinicians and patients. The proprietary Stel Vitals Hub collects and securely transmits data from Bluetooth-enabled monitoring devices, flowing it directly to the EHR without requiring WiFi or a smartphone app.
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Article
June 9, 2022
Q&A with Joshua Liu of SeamlessMD: Guiding patients with digital care journeys
SeamlessMD's Digital Care Journey platform is designed to guide patients through the care process, one step at a time. Accessible through mobile devices and desktop computers, patients receive step-by-step instructions, reminders and education, while providers can remotely monitor patient status and rely on analytics and customizable alerts to support timely clinical intervention.
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Article
June 9, 2022
Q&A with Matthew Sappern of PeriGen: Making childbirth safer
PeriGen's goal: To help clinicians spend less time on manual calculations and checklists and more time on direct patient care. Their AI-powered perinatal software solutions use advanced data analysis and customizable parameters and notifications to enhance clinical efficiency, standardize care across enterprises and provide critical early warning when problems arise during childbirth.
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Article
June 16, 2022
Q&A with Jennifer Johns of Propeller Health: Digital care provides value for all stakeholders
Asthma and COPD are costly and common chronic illnesses, and adherence to care plans, which usually involve daily inhaler use, is critical to improving outcomes, enhancing quality of life and controlling costs. Propeller Health aims to improve clinical outcomes through treatment plan adherence with its FDA-cleared namesake platform.
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Article
June 16, 2022
Q&A with Christopher McCann of Current Health: Delivering patient-centered care at home
Founded in 2015, Current Health pulls together all the necessary components to design, build and scale remote care for patients with a variety of health conditions and acuity levels. Current Health offers software and devices, nurse monitoring and triage to support care teams and inventory and logistics for patient kits.
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Article
June 16, 2022
Q&A with Simon MacGibbon of Myia Health: Supporting patients across the care continuum
Myia Health's data-driven operating system supports patients and clinicians across the care continuum, including inpatient monitoring, hospital at home, 30-day readmission avoidance and traditional remote patient monitoring.
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Article
June 23, 2022
Q&A with Lucienne Ide of Rimidi: Supercharging clinical efficiency
Rimidi is a cloud-based clinical management platform that enables personalized management of health conditions across populations. The physician-created platform consolidates clinical data from the EHR and patient-generated data into a unified view for clinicians with configurable clinical decision support tools.
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Article
June 23, 2022
Q&A with Scott Pradels of Carium: Leveraging technology to forge human connections
Carium’s virtual care solution is a single flexible, scalable platform that offers real-time data collection and analytics, simple communication, intelligent automation and patient education and behavioral support tools. The device and condition-agnostic platform can be adapted to meet the needs of patients across the acuity spectrum, with use cases that include hospital at home, primary care, chronic disease management, employee wellness and health coaching.
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Article
July 13, 2022
Frequently asked questions about remote patient monitoring
For decades, remote patient monitoring (RPM) consisted of paper logs to track vital signs and symptoms and phone calls between appointments. While blood pressure logs and weight tracking were useful for individual patients, there was no practical way to design, deploy and scale a remote patient monitoring program for an entire patient population. But rapid hardware and software innovation, coupled with the widespread adoption of desktop and mobile devices, made smart and efficient remote patient monitoring a reality.
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December 1, 2022
WEBINAR: Navigating Remote Patient Monitoring: What Health Systems Need to Know Before They Buy
Learn about: Current obstacles healthcare organizations are facing Benefits of Remote Patient Monitoring Building the business case and aligning stakeholders Best practices in navigating the market landscape
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December 15, 2022
Q&A with Drew Schiller of Validic: Helping providers offer remote care at a population scale
Drew Schiller is co-founder and CEO at Validic. Drew is Board Chair of the Consumer Technology Association (CTA) Health Division and a member of the CTA Executive Board. Drew also serves on the Board for the eHealth Initiative (eHI) and the North Carolina Council for Entrepreneurial Development (CED). Drew served as a Team Member for the Clinical Trials Transformation Institute (CTTI) project Advancing the Use of Mobile Technologies for Data Capture & Improved Clinical Trials. Drew was also a member of the Federal Advisory Committee joint HITPC/HITSC API Task Force on Meaningful Use 3, which created the framework for the new patient health data interoperability and API requirements.
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March 23, 2023
Sign up for a live webinar with WakeMed, Providence, and SeamlessMD
Join us on April 12 at 1:00 PM ET as Dr. Joshua Liu, CEO, SeamlessMD sits down with Gina McConnell, ERAS Cardiac Nurse Coordinator, WakeMed, Vicki Morton, Director, Clinical Quality Outcomes for Providence Anesthesiology Associates and ERAS Program Leader at Novant Health, and Charlette Hart, Director Surgery Administration, Baylor Scott White to discuss best practices for optimizing and scaling your ERAS program. If you have an ERAS Program in place and are looking for inspiration on how to standardize your program across multiple pathways, leverage data to measure and optimize, and drive long term sustainability this interactive discussion will cover all of that and more.
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April 21, 2023
VitalTech for Chronic Condition Management
Patients are empowered to manage their condition through the Engagement, Medication, & Nutrition modules.
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March 21, 2021
Top Remote Patient Monitoring Companies Report
Top Remote Patient Monitoring Companies Report
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June 16, 2023
Top Remote Monitoring Companies Report | 2023
The Top Remote Monitoring Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional remote monitoring solutions. This report offers perspective on prominent remote monitoring companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
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July 1, 2023
A Buyer's Guide to Remote Monitoring
Remote patient monitoring (RPM) is the ability for patients to share biometric and other data from a non-clinical setting, like their home, with their care team as part of a provider-supported program of care. Populations who most benefit from RPM are patients with uncontrolled chronic conditions such as hypertension, congestive heart failure, and diabetes; seniors with multiple and complex conditions; and patients with a rising risk of the conditions listed above.
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September 30, 2023
Biofourmis White Paper: How to successfully scale your RPM program
Read about the six key challenges care providers are facing when implementing care in the home programs and learn how Biofourmis can partner with you to provide a value-based solution.
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October 9, 2023
SeamlessMD Guide: Ultimate Guide to Remote Patient Monitoring: Benefits, Use Cases, Success Stories
Learn how integrating RPM into your digital care strategy to serve multiple patient populations improves outcomes, care delivery, and reduces costs.
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September 9, 2024
Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
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October 17, 2024
Top Remote Monitoring Companies Report | Fall 2024
AVIA Marketplace's Top Remote Monitoring Companies Report | Fall 2024
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September 25, 2024
A buyer’s guide to remote monitoring | 2024
What is remote monitoring? Remote monitoring provides the ability for patients to share physiological or other data with their care teams from home or other locations outside of a traditional in-person clinical encounter.
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February 19, 2025
Digital transformation essentials — Hospital at home
Hospital at Home represents an innovative care delivery model that enables health systems to provide acute-level care in patients’ homes through a combination of digital technologies, remote monitoring, and in-person care teams. Digital solutions in this space integrate virtual care platforms, remote patient monitoring, logistics management, and advanced analytics to enable safe and effective hospital-level care delivery outside traditional facilities.
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July 22, 2024
Burned out physicians: AI is here to help
Human scribes have proven helpful in reducing physician administrative burden. According to the AMA, having a scribe in the room can reduce burnout by as much as 27%. But this is not as easy a solution to implement as one might think. Have you seen the average size of the examination room? Getting another person in there makes for a crowded elevator. Then, there’s the intimacy problem. Health conversations can be difficult with another person listening in and taking notes. Not to mention the challenge of getting enough trained people available whenever the physician needs them. Alternatively, a well-trained AI model is exceptionally good at processing the conversation between a physician and patient, transcribing it, ordering the conversation into appropriate notes, performing the necessary documentation for claims, initiating referrals for lab tests, images, specialists, and so on.
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September 10, 2024
Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions
Sumeet Bhatia (Founder & CEO) and Kathleen Harmon (Clinical Innovation Advisor) at Aiva Health discuss empowering nurses with AVIA Chief Insights Officer Sonia Singh in the "Voices of the AVIA Network" series.
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July 25, 2023
A buyer’s guide to conversational AI
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.
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July 3, 2024
Digital front door: The key to staying ahead in healthcare
The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
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February 21, 2024
Buyer’s guide to the digital front door
What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.
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February 22, 2024
Top Digital Front Door Companies Report 2024
AVIA Marketplace's 2024 Top Digital Front Door Companies, including: Why the digital front door matters What leading solutions offer AVIA Marketplace’s top digital front door companies
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April 9, 2024
The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.
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April 17, 2024
The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
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May 1, 2024
Navigating the maze: The challenge of choosing the right digital front door solution for health systems
In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
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May 15, 2024
Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification
A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.
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May 20, 2024
Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.
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June 17, 2024
Healthcare’s digital front door partners: Three essential attributes for virtual care partners
As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.
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July 17, 2024
Unlocking hospitals productivity with AI: A comprehensive approach
The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.
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July 3, 2024
The competitive edge: Why every health system needs a robust digital front door
In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
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April 1, 2025
The future of CFO leadership: Embracing patient loyalty as a financial strategy
For the past two decades, healthcare organizations have heavily invested in EHR systems – rightfully so. However, the times have changed. The real opportunity lies in developing patient loyalty through innovative membership models that provide both operational efficiency and long-term growth.
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September 24, 2022
A Buyer’s Guide to Virtual Visits
Virtual visits are the ability for patients to access care remotely. It is being delivered in two ways: Synchronously with a scheduled or on-demand real-time encounter Asynchronously on-demand through email, text, or chat message
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November 17, 2022
Top Virtual Visit Companies Report | 2023
The Top Virtual Visit Companies Report is intended to provide healthcare leaders with a broad view of virtual visits and showcase standout companies and solutions with proven market traction. Users can view quick summaries to help them identify which solutions might meet their needs and visit AVIA Connect to access detailed profiles and verified client lists, compare solutions, and generate Match Scores to narrow their selections.
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January 4, 2023
Q&A with Steve Hendrix of m.Care: Improving outcomes with accessibility
We are LifeScience Technologies, a healthcare technology company and the developer of the m.Care® virtual care platform. During COVID, we all saw the benefits of being able to treat patients remotely or virtually. Healthcare delivery has changed forever, and now the challenge is in providing an engaging and easy-to-use technology platform that meets the needs of populations and individuals. Access to and communication with the patient’s care team is critical, and patient adherence to care plans is crucial to improving outcomes. For some patients, it is not financially feasible to supply expensive equipment like Bluetooth scales, connected blood pressure cuffs or wearable devices. Social determinants of health are another key consideration when delivering a solution to meet the needs of entire populations. The m.Care platform is designed for ease of use and to encourage and support patient engagement. Our platform supports both synchronous and asynchronous communication–all HIPAA-compliant with data encrypted. Our objectives are to drive better patient outcomes and patient satisfaction through a robust and highly configurable virtual care platform that can accommodate as many patients as possible, with accessibility features that include voice commands in multiple languages for patients who are physically unable to use other means to report data.
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January 10, 2023
Virtual Visits: Lessons on Growth from 25 Health Systems
This webinar will help you learn about: Evaluating staffing and provider network needs Investing in a user-centric experience Exploring new business and operating models Piloting innovative care models Developing asynchronous virtual care strategies
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January 19, 2023
Q&A with Steve Giannini of Bright.md: Entering the Telehealth 2.0 Era
Bright.md’s asynchronous telehealth solution focuses specifically on low-acuity care, which drives down costs and increases provider capacity for higher-acuity patients. The Navigate solution captures symptoms and instantly guides patients to the appropriate level of care within the health system, with pathways that can be adjusted based on the time or chief complaint. The Interview offering utilizes a library of evidence-based clinical interviews to support diagnosis, with automated documentation and interoperable chart-ready SOAP notes. Providers can utilize the Treat solution to treat more than 140 low-acuity conditions in as little as two minutes, with instant diagnosis, prescriptions, and referrals.
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January 19, 2023
Q&A with Ethan Otterlei of Zipnosis: Unlocking the potential of asynchronous care
Zipnosis aims to improve the virtual care experience for both patients and providers with a flexible platform that automates administrative tasks and reduces clinical work time to an average of 89 seconds per encounter. With both synchronous and asynchronous virtual visit capabilities, Zipnosis walks patients through virtual triage and automatically pre-populates the platform with relevant data to reduce the need for manual documentation. Care teams can access a wide array of clinical protocols within the platform, and custom workflows are available to meet the needs of a variety of service lines.
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February 13, 2023
Q&A with Cara Munnis of Amwell: Navigating virtual visits with digital care delivery enablement
Amwell enables health providers, payers, and innovators to achieve their digital ambitions, making every action across the healthcare system easier, more reliable and optimized for better outcomes. In 2006, Amwell pioneered virtual health care. Today, our future-ready platform, Converge™, connects care across in-person, virtual, and automated modalities and provides an open and scalable infrastructure that can grow alongside our customers. We bring a suite of strategic services that deliver true partnership and better outcomes, ensure consistent and timely execution, and provide solutions to close gaps in care, including an affiliated network of medical providers. Together with our customers and innovation partners, we forge a model that adapts as needs evolve and enables the kind of care that can truly create a healthier world.
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December 14, 2023
Top Virtual Visit Companies Report
AVIA Marketplace's Top Virtual Visit Companies Why virtual visits matter What leading solutions offer AVIA Marketplace’s top virtual visit companies
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October 17, 2024
Top Virtual Visit Companies Report | Fall 2024
AVIA Marketplace's Top Virtual Visit Companies Report | Fall 2024
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June 27, 2023
A Buyer’s Guide to Dynamic Scheduling and Staffing
AVIA Marketplace defines dynamic staffing and scheduling as the ability to leverage a marketplace supply workforce (including full-time, part-time, per diem, contracted, gig, and alumni labor) with adaptive and staff-centric digital scheduling and staffing tools. Dynamic scheduling and staffing capabilities allow organizations to accurately predict and fill staffing needs through real demand forecast accuracy, which results in greater labor efficiency, reduced costs, and improved employee satisfaction.
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July 14, 2023
Top Dynamic Staffing & Scheduling Companies Report 2023
AVIA Marketplace defines dynamic staffing and scheduling as the ability to leverage a marketplace supply workforce (including full-time, part-time, per diem, contracted, gig, and alumni labor) with adaptive and staff-centric digital scheduling and staffing tools. Dynamic scheduling and staffing capabilities allow organizations to accurately predict and fill staffing needs through real demand forecast accuracy, which results in greater labor efficiency, reduced costs, and improved employee satisfaction.
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February 14, 2024
Navigating the Future of Rural Healthcare: Insights from the AHA Rural Health Conference
Recently, I had the privilege of attending the AHA Rural Health Conference, a gathering that brings together healthcare professionals, administrators, and advocates from across the nation to address the unique challenges and opportunities within rural healthcare. The experience was not only enlightening but also deeply inspiring, highlighting the resilience, innovation, and dedication of those at the forefront of rural health. Reflecting on the conference, I’d like to share three key themes and takeaways that resonated with me, in the hope of offering some insights and encouragement to others navigating this vital field.
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October 17, 2024
Top Staffing & Scheduling Companies Report | Fall 2024
AVIA Marketplace's Top Staffing & Scheduling Companies Report | Fall 2024
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August 17, 2023
Top Conversational AI Companies Report
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. The Top Conversational AI Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
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September 17, 2023
The Fullstack Employee: Revolutionizing the Modern Workforce
Discover the rise of the 'Fullstack Employee'—professionals empowered by AI to transcend traditional roles, boosting productivity, flexibility, and innovation. Dive into the transformative power of AI in reshaping the workforce and learn how businesses can harness this shift for a brighter future.
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October 26, 2023
Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
From providing quick, relevant, and legitimate responses to health questions to streamlining essential tasks, AI chatbots are revolutionizing how patients interact with healthcare providers and provide unique new opportunities for health systems to enhance operations with digital tools.
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October 17, 2023
Conversational AI Elevates the Impact and Value of Digital Tools
Advances in conversational AI virtual assistants deliver tremendous value both to patients and their providers. Leading solutions can answer routine questions, support symptom triage, help patients schedule appointments, provide education, facilitate intake and procedure prep activities, and engage patients post-discharge and during follow-up, all while reducing administrative burdens for care teams and support staff.
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October 11, 2023
The Transformative Potential of Conversational AI
For healthcare providers, conversational AI could have a significant impact on operational efficiency. AI has historically excelled at handling high volume routine tasks that consume significant staff time and resources: appointment scheduling, prescription refills, department and provider routing, for example. Conversational AI will not only improve the performance of handling these tasks but will support healthcare providers in addressing the long tail of use cases that are individually less frequent but in aggregate consume time. By allowing healthcare professionals to focus on more complex and urgent tasks that demand their expertise and experience, adopting conversational AI can also improve job satisfaction as healthcare professionals can devote their time to more meaningful and engaging patient interactions.
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October 10, 2023
Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
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January 5, 2024
A new era for health systems: AI-based solutions for superior care
Consumers continue to expect more with each healthcare experience, and providers are grappling with how new market solutions can cater to non-loyal patients. Health systems operate in a progressively competitive environment as the supply of available healthcare services has grown. Meanwhile, consumers have adapted their lifestyles over the past three decades to a fast-paced, competitive, and accessible market. As a result, today’s healthcare consumers have a wide array of choices at their disposal, including a burgeoning array of telehealth options that can serve patients in any location.
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January 9, 2024
In AI we trust? Not without finding its clinical puzzle piece.
Generative AI solutions offer incredible opportunities for the healthcare industry to improve care across multiple dimensions and provide accessible and engaging user experiences. It makes sense that healthcare entities want to implement these tools quickly to attain the promised benefits and avoid falling behind their competitors. But these technologies might still fall short of the hype, with significant shortcomings that may overshadow the advantages for many potential customers.
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October 17, 2024
Top Conversational AI Companies Report | Fall 2024
AVIA Marketplace's Top Conversational AI Companies Report | Fall 2024
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