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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

The Pieces Ambulatory Platform further enhances documentation through two primary mechanisms: first, by generating a comprehensive lifetime summary from patient data, providing essential context for each visit; and second, by integrating Pieces in Your Pocket’s intelligent voice feature with pre-drafted note, allowing providers to effectively document actions taken or planned for the patient. This input is processed with natural language processing (NLP) and natural language generation (NLG) techniques, ensuring semantic clarity and reducing cognitive load for clinicians. This functionality not only minimizes documentation time but also alleviates cognitive overload, enabling providers to focus on delivering quality care.

About Pieces:

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

Product Description:

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

About Aiva Health:

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The Pieces Ambulatory Platform leverages context-awareness by integrating and interpreting diverse patient data from ambulatory EHRs. It dynamically adjusts patient risk scores, personalizes insights, and modulates alert thresholds based on the patient’s current condition, medical history. This ensures proactive care interventions, minimizes unnecessary interruptions, and provides a holistic view of the patient, enabling care teams to deliver more efficient, tailored care.

It integrates natively with ambulatory EHR systems, ensuring a consistent user experience across devices and platforms, from desktops to mobile applications. By aligning with care team workflows and providing real-time insights directly within the EHR, the platform minimizes disruption and enhances efficiency, enabling care teams to focus on delivering high-quality, patient-centered care.

The Pieces Ambulatory Platform supports scalability and interoperability, making it suitable for deployment across individual clinics, ambulatory networks, and large healthcare systems. Its architecture allows seamless integration with multiple EHR platforms through open standards and APIs, ensuring compatibility with existing healthcare IT systems and devices. The platform's modular design enables efficient scaling, from small clinics to expansive healthcare systems, while maintaining consistent functionality and performance. This capability facilitates future expansion and allows organizations to adapt to evolving needs without disrupting workflows, making it a robust solution for diverse care settings.

With low/negligible hallucination rates in its AI models, the Pieces ambulatory platform consistently generates accurate and trustworthy patient summaries. This reliability is critical in tailoring clear, concise, and actionable insights for care teams, ensuring that critical information is always available, even during connectivity challenges, to support informed decision-making and efficient patient care.

The Pieces Ambulatory Platform delivers measurable impact by providing clear metrics and analytics that demonstrate its value in improving patient care and operational efficiency. It aligns with key performance indicators such as reducing length of stay, enhancing documentation quality, and decreasing clinician burnout. By offering tools for continuous quality improvement, such as real-time performance dashboards and detailed impact reports, the platform empowers organizations to track progress, optimize workflows, and achieve their clinical and financial goals effectively.

The Pieces Ambulatory Platform ensures robust data protection and compliance with healthcare regulations by adhering to HIPAA standards, safeguarding patient privacy, and enabling secure data sharing among relevant care team members. The platform's TX-RAMP certification further demonstrates its commitment to maintaining rigorous security protocols for cloud-based services, ensuring compliance with Texas state requirements. Additionally, Pieces is actively upgrading to FEDRAMP certification, which will enhance its ability to meet federal security and privacy standards. These measures include granular access controls, audit trails, and advanced encryption, ensuring that patient information is shared securely and only with authorized individuals, supporting both privacy and care coordination.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds
Pediatric use cases:

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

Users:
  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Pieces summary and insights are placed within the EHR, i.e. within the clinician's workflow in the EHR. 

Instead of presenting an array of data, Pieces Working Summary generates real-time, concise summaries of complicated hospital cases, mimicking what a physician would write. 

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Differentiators vs Competitors:

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity

Keywords

Images

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Videos

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1 of 2

alexa_integrated_rooms___magee (720p).mp4

Downloads

No content provided

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Aiva_SmartRoom-Brief_02 (1).pdf

Alternatives

Company Details

Founded in 2015

Founded in 2016

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