Deliver convenient, quality care asynchronously

Bright.md’s asynchronous telehealth solution lets providers treat low-acuity conditions virtually, without a real-time interaction—all while driving patient satisfaction and quality outcomes. With evidence-based clinical content and seamless integration into your existing workflows, Bright.md automates administrative work to allow providers to practice at the top of their license.

What is Bright.md?

Bright.md is a complete, white-labeled solution for health systems to empower their patient population with self-service online tools that guides them to the optimal type of care based on their concern, and when determined appropriate, take a thorough symptom assessment to receive a diagnosis and treatment plan from their own providers. 

Self-service symptom assessment

Enable an accessible care option 24/7 for common conditions via a patient initiated, online symptom assessment to gather all necessary information for 130+ treatable diagnoses.

Clinical decision support and automated chart note

Treat low-acuity conditions quickly and efficiently, while preserving clinical judgment and autonomy with Bright.md’s evidence-based clinical decision support for diagnosing. Bright.md translates the patient interview into a chart-ready SOAP note and makes it readily available via MDM interface for integration as an encounter in the EHR (Epic, Cerner, Athena).

Online care finder

Achieve positive patient outcomes at lower costs with digital navigation that guides patients to the optimal venue of care, right from your website or portal.

Bright.md is trusted by enterprise health systems around the country including Presbyterian Healthcare Services, Baptist Health, UnityPoint Health, Prisma Health, Mercy Health, and OHSU.

Bright.md’s asynchronous telehealth solution lets providers treat low-acuity conditions virtually, without a real-time interaction—all while driving patient satisfaction and quality outcomes. With evidence-based clinical content and seamless integration into your existing workflows, Bright.md automates administrative work to allow providers to practice at the top of their license.

Health systems around the country, including Baptist Health, Prisma Health, UnityPoint Health, CoxHealth, OHSU, ProHealth Care, and many more, choose Bright.md to improve patient access to quality care, alleviate administrative burden on providers, stay competitive with a convenient, consumer-centered experience, and reduce costs of delivering low-acuity care.

Carium is a Care Experience Platform (CXP) delivering the next generation of advanced virtual care technology. Within one, cohesive ecosystem, the end-to-end care journey is actionable, personalized and efficient for care teams and the people they serve. Carium helps health systems, payors/payviders and healthcare innovators lower costs; increase speed-to-market; achieve measurable results; and enable robust, engaged experiences.

Our secret sauce is that Carium enables a better care experience – whether as the care “giver” or the care “receiver”– than legacy/existing technologies have been able to provide. With better experiences, people want to engage, feel good when engaging, realize benefits, and see results.

Carium is a Care Experience Platform (CXP) delivering the next generation of advanced virtual care technology. Within one, cohesive ecosystem, the end-to-end care journey is actionable, personalized and efficient for care teams and the people they serve. Carium helps health systems, payors/payviders and healthcare innovators lower costs; increase speed-to-market; achieve measurable results; and enable robust, engaged experiences.

Our content is evidence-based and updated regularly based on the latest clinical guidelines. It is developed, constantly evaluated and updated based on user data and feedback, and maintained by a team of physicians, writers, and editors. Our Interview is available in English or Spanish with medically-certified translation, and all of our content is created at a 4th-grade reading level, removing medical jargon and using images as easy guides. 

Because we've been building and refining our clinical content for more than eight years, improving with reviews and feedback from clinician leaders at some of the top health systems in the country, we've built a clinical content engine that cannot be replicated.

One of the Lead Clinicians at one client shared that he reviewed all of our content in detail and was "extremely impressed", sharing that it would "take thousands of hours of clinician time to even attempt".

Robust, Proprietary Clinical Content

With Bright.md, your providers are reviewers of content, not creators. Our evidence-based content containing 29 unique interviews, and treating 130+ diagnoses, is developed and maintained by a team of board-certified physicians to keep yours focused on delivering care to patients.  

Self-Service Administration

Respond quickly to changing demands with real-time access to custom care routing, interview activation, and more.

Bi-directional EHR Integration

Drive long-term care delivery efficiencies with asynchronous visits that are integrated into your clinical operations workflow.

Bright.md uses standard HL7 protocols and FHIR APIs to sync information that decreases the administrative burden on providers, while creating easy access for patients. 

EHRs, due to their ubiquitous presence in healthcare, are also considered competitors. However, their primary function as digital record-keeping fails to deliver action-based engagement on the data it stores. 

Recently, some major EHRs introduced additional functionality intended as engagement capabilities, but are instead, simply retro-fitted aged architectures with limited functionality. Our third competitor category is Customer (or Patient) Relationship Managers, most of which fail to align with the unique needs of the healthcare industry and fail to integrate within the larger ecosystem of care.

According to our customers and market analysis, our top differentiators include:

• One end-to-end, complete platform ecosystem for advanced virtual care, enabling healthcare. organizations to streamline their tech stack
• Ability to actively engage people within their healthcare journey, regardless of disease state, condition, or location.
• Ability to automate care team workflows to optimize operational efficiencies. 
• Ability to customize clinical pathways and retain IP ownership.
• Ability to deploy within weeks, with less cost than hiring just one senior software engineer.