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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Telepsychiatry
Telepsychiatry

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Concert Health
Concert Health

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Categories

Solutions

Description

Product Description:
We partner with a wide range of facilities, including but not limited to: hospitals, community mental health centers, federally qualified health centers, primary care practices, accountable care organizations and correctional facilities. We serve nearly 200,000 clients annually and have programs in 35 states. We recruit, train and manage psychiatric providers for facilities, and we increase Medicaid patient engagement by implementing telepsychiatry directly into the facilities that patients visit. Our services are delivered on Genoa's proprietary, purpose-built software, 1DocWay. 1DocWay software includes video, scheduling, lightweight documentation, and e-prescribe.
About Genoa Healthcare:
Dedicated to serving the needs of those in the behavioral health and addiction treatment communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of pharmacy, outpatient telepsychiatry and medication management services. With over 15 years of experience, Genoa Healthcare serves more than 800,000 individuals annually across the United States. Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented and Ethical.
Product Description:

Through Collaborative Care, an evidence-based model for treating depression and anxiety in primary care settings, Concert Health makes it easy for primary care and women’s health physicians to deliver high-quality behavioral health care and improve clinical outcomes. The company currently operates in 17 states and has cared for over 70,000 patients. 

About Concert Health:

Concert Health is building America’s best behavioral health medical group. Through Collaborative Care, an evidence-based model for treating depression and anxiety in primary care settings, Concert Health makes it easy for primary care and women’s health physicians to deliver high-quality behavioral health care and improve clinical outcomes. The company currently operates in 17 states and has cared for over 70,000 patients. 

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Concert Health is a revolutionary medical group that offers integrated behavioral health services to health plans, hospital systems and medical providers. By utilizing the Collaborative Care model, we enhance the patient experience with a treat-to-target approach, fostering a sustainable service line for our partners, including multi-site practices and some of the nation's largest health systems. With operations nationwide and over 70,000 lives cared for, we have a proven track record of providing effective and comprehensive behavioral health services.

Use Cases

Description:

Your care isn’t complete if you don’t feel equipped to get ⁠— and stay on ⁠— your medications. From walking you through your medication treatment plan to getting to know you by name, our team wants to be a hands-on partner in your health. 

Is it tough for you to get to and from the pharmacy? We’ll mail or deliver your prescriptions directly to you, at any location, for free.

Looking for a convenient, one-stop shop? We can fill all your medications, not just mental health, from any doctor.

Pill bottles too confusing? We offer special packaging that’s already organized with the medications you need to take at different times of the day.

Have questions about your treatment late at night or after hours? We have a 24-hour customer service line staffed with people who care that are ready and willing to help.

Pediatric use cases:

None provided

Users:

Therapy Patients

Description:

Every patient deserves access to high-quality behavioral health care. The collaborative care model makes it easier for providers, health systems and health plans to offer integrated behavioral health services alongside trusted primary care professionals.

Pediatric use cases:

The need for high-quality behavioral health services has never been more critical in pediatric care/environments, with depression and anxiety disorders increasing over time in children and adolescents.

Concert Health supports pediatric healthcare providers in addressing behavioral health challenges, ensuring that they have access to a team of psychiatrists, social workers, and care coordination, as well as the latest behavioral health integration research.

By supporting pediatricians with licensed clinicians and psychiatric consultants, patients receive the remote care they need.

Users:

Children ages 6+

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, NextGen, athena, Cerner, Allscripts

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
A benefit of our model, and how we differentiate ourselves from our competitors, is that we focus first and foremost on making the most appropriate matches between providers and clinics. In order to find a good match, we look for compatibility with patient populations, clinical workflows, and treatment protocols. We do this by leveraging our national scale, our rigorous provider matching process, and our ongoing operations support.
Differentiators vs EHR Functionality:

Any provider that is helping manage a patient's anxiety, depression, or other behavioral health condition can make a referral to Concert Health. 

Concert Health has expertise in primary care, women’s health, pediatrics, and geriatrics and has psychiatric consultants who are experienced in these areas as well. 

Differentiators vs Competitors:

Concert Health eliminates those roadblocks by leveraging primary care visits to connect patients directly with mental health care.

Concert Health provides a turnkey solution to integrate behavioral health into health care settings. Concert employs an expert clinical team (masters-level collaborative care managers and psychiatric consultants) who provide behavioral health treatment to patients with depression, anxiety, ADHD and other conditions.

Collaborative Care services work in conjunction with a powerful technology platform to track and manage clinical outcomes, provider training, end-to-end implementation support, revenue cycle and financial reporting support as well as process and clinical metric dashboards.

Concert Health offers same-day access to evidence-based care across a population of patients with depression and anxiety, and documents directly in the practice’s electronic health record.

Keywords

Images

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Videos

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Concert Health - Mind Matters Podcast - EP1.mp4

Downloads

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Alternatives

Company Details

Founded in 1999

Founded in 2016

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