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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
**We are the industry leader in providing pharmaceutical care management.** The pharmacist’s role in providing pharmaceutical care management for complex, high risk patients is more critical than ever. Pharmaceutical care was literally borne and promulgated by our founders, and our services are based on that foundation. It was our work that led to proving the ROI on medication management services, which led to the design of payor benefits, including for Medicare and Medicaid. We epitomize pharmaceutical care in our services every day - it is woven into our culture and operations. Others try to emulate us, but we see ourselves in a very different category than the other MTM vendors. Every day our pharmacists build real relationships with patients based on knowledge, trust and a partnership where together, the patient and pharmacist identify, prevent, and resolve drug therapy problems. Patients who engage with our pharmacists immediately recognize the value of their “personal pharmacist.” **Our services are not a one-size-fits-all.** We are nimble and proud to provide services and products that are tailored specifically for a client. We address what’s most important to you. From our inbound call, Ask a Pharmacist program, to our high-touch Comprehensive Medication Management program, each solution can be customized to meet your needs. This approach fits in well with our Genoa Healthcare culture and way of doing business. Take our pharmacy business for example. We are the 5th largest pharmacy in the nation, yet we have still maintained our tailored approach to each partner we have, as evident by providing multiple solutions such as different packaging types, refill reminders, mailing or delivering prescriptions, med sync, and assistance with prior authorizations. **Our technology is the most clinically robust MTM platform in the industry.** The Nexus Pharmaceutical Care System is our proprietary, workflow-based platform built to support pharmacists and other clinicians in providing best-in-class Pharmaceutical Care Management. Nexus interacts with our Asset Builder tool, a Visio-based rules engine that allows us to easily update or customize workflows to best suit your needs. Whether clinical guidelines have changed, new business requirements are identified, or reporting elements are needed, our workflows are easily adaptable. The Nexus platform: • offers a longitudinal electronic record with a **360° view of the patient** • supports multiple clinical programs including P**art D MTM, EMTM, med rec, adherence, and more** • provides clinical decision support and **personalized care plans** • **interoperates** with other systems (like EMRs, Care Management platforms, ADT feeds, etc.) • supports **several data feeds** such as demographics, prescription, medical claims, lab data • **accepts real-time HL7** notifications from connected hospital and HIE systems • communicates with providers and **tracks drug therapy problem resolutions** • interacts with an advanced telephony system that **optimizes our outreach**
About Genoa Healthcare:
Dedicated to serving the needs of those in the behavioral health and addiction treatment communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of pharmacy, outpatient telepsychiatry and medication management services. With over 15 years of experience, Genoa Healthcare serves more than 800,000 individuals annually across the United States. Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented and Ethical.
Product Description:

Caregility Cloud™ connects patients and care teams everywhere on a secure, versatile virtual care platform that brings remote care support and AI capabilities to the patient's bedside, from the hospital to the patient's home. Reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices integrate with clinically designed care applications to offer one-on-one and one-to-many remote patient engagement and care team support. Seamlessly integrate with leading EHRs, Clinical Decision Support (CDS) tools, connected digital health devices, interpreter services, and interactive patient consoles to modernize care models. Native and integrated AI tools enhance the art of what's possible in remote clinical workflows. 

About Caregility Corporation:

Caregility is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, HIPAA-compliant virtual encounters designed to support connected devices and clinical workflows across acute and ambulatory settings. Today Caregility supports over 1,000 hospitals across 75 health systems with more than five million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Remotely observe, monitor, and consult with patients in acute care settings or at home. Bidirectional 1:1 and 1:Many video-based engagement includes workflow support for virtual visits, virtual nursing, virtual behavioral health, virtual sitting, tele-ICU support, and more.

Use Cases

Description:
Our typical pharmaceutical care management approach is focused on patients living with multiple, complex chronic conditions.  While this does not commonly include adolescents, the way we manage drug therapy and provide patient care does not change based on age.  We believe for the right, high risk population, medication management would be an extremely valuable service for pediatrics where we can make a positive impact.
Pediatric use cases:

None provided

Users:

None provided

Description:

Caregility enterprise telehealth solutions support use cases across the care continuum, including virtual visits, virtual patient observation, virtual nursing, and virtual inpatient engagement. 

Pediatric use cases:

Consult with remote pediatric specialists and invite family in virtual visits and care planning.

Users:

Users include sitters, nurses, physicians, and specialists at leading health systems.

EHR Integrations

Integrations:

Ancillary EMR, ADT, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Other, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:
The Nexus Pharmaceutical Care System is the most clinically robust MTM platform in the industry. In fact, we’ve gotten that feedback from auditors as well as other MTM vendors. It is a workflow-based platform designed to look and feel like a longitudinal, electronic health record. It maintains all clinical and program-based information within a chart, giving users a 360-degree view of each patient. Nexus supports all clinical programs and interventions, including (but not limited to): Medicare’s Part D Medication Therapy Management (MTM) program, Enhanced MTM, adherence, gaps in care, transitions of care, medication reconciliation post-discharge, and more. Nexus enables the ability to consistently apply the highest levels of clinical expertise to medication management with: 1) User-friendly nature of Nexus, accessible to all different types of users, 2) Data exchange and interoperability required to provide effective and coordinated care, 3) In-house analytical rules engine used to drive complex member targeting and risk stratification, 4) Clinical and administrative operational processes via tasks, workflows, and communication tools, and 5) Reporting and analytics necessary to measure individual and team performance, demonstrate an ROI, and meet regulatory requirements.
Differentiators vs Competitors:
Nexus supports the delivery of comprehensive medication management services and the administration of a variety of clinical programs. Nexus meets all requirements of the Medicare Part MTM Program; in which we’ve continued to achieve 100% passing rates for all data validation audits. Special features: • Responsive, secure, browser-based application that works across many devices and platforms • A core electronic medical record (EMR) functionality • Intelligent, automated patient goal setting and drug therapy monitoring, enabling goals of drug therapy to be set for the circumstances of each individual patient • Directed, smart, configurable clinical and administrative workflows to ensure efficient medication management program delivery and focused evaluation and categorization of drug therapy problems and subsequent care plan creation • Medication therapy tailored clinical decision support content and authoring tools to create additional customized decision support content • Links to standardized code sets for all content (SNOMED, ICD-10, RxNorm) • Real-time data integration interface with a leading third party provider data source provides up-to-the-minute updates of provider information • Queues, tasks, appointments and actions direct activities of role based users for efficient program administration • Highly customizable and flexible document and template generation engine, builds to Microsoft products • Automated outbound and inbound electronic facsimile transmission with tasks for management of failed transmissions and processing of inbound facsimiles for action and attachment to the patient profile • Technical flexibility for interface with information exchanges and external applications and EMRs The solution is intuitive, user-friendly, and requires minimal training as it facilitates intelligent workflows to guide patient care.
Differentiators vs EHR Functionality:

Caregility offers a centralized, single-platform solution for enterprise telehealth at scale. The flexible platform can be tailored to support a variety of use cases, with cloud-based virtual care program and device fleet management. 

Differentiators vs Competitors:

Caregility has several competitive advantages in the market:

Purpose-Built for Healthcare:

Caregility’s platform is specifically designed to address the needs of healthcare providers. Unlike many general-purpose video conferencing solutions, Caregility Cloud is tailored for clinical workflows and healthcare environments, ensuring compliance with regulations like HIPAA.

Comprehensive Virtual Care Platform:

Caregility offers an end-to-end virtual care solution that spans inpatient, outpatient, and post-acute care. Its versatility across various care settings—from acute care to remote monitoring—provides a unified platform that can be used system-wide.

Scalability and Flexibility:

Caregility Cloud is a scalable platform that can be customized based on the size and needs of different healthcare systems. Whether for a small clinic or a large multi-hospital network, the solution can adapt, making it suitable for organizations of all sizes.

Interoperability:

The platform’s ability to integrate with existing EHRs, devices, and IT infrastructure allows for seamless workflows. This capability is a significant advantage for health systems that require solutions compatible with their current technologies.

Security and Compliance:

Caregility’s solutions are built with a focus on security, ensuring data protection under HIPAA and other relevant regulations. This focus is crucial for organizations prioritizing data privacy and patient confidentiality.

Strong Clinical Focus:

The Caregility team includes clinical experts who understand healthcare challenges firsthand. This clinical focus informs the product development process, ensuring that features align closely with healthcare provider needs.

Proven Reliability:

With deployments across numerous hospitals and health systems, Caregility has built a reputation for reliability, particularly in mission-critical environments like intensive care units (ICUs) and emergency departments.

Customer-Centric Innovation:

Caregility's engagement with customers through its Innovation Council and Special Interest Groups (SIGs) drives continuous improvement and innovation. This focus on customer feedback allows us to stay ahead of evolving needs in virtual care.

Patient and Clinician Experience:

Caregility’s user-friendly interface for both patients and clinicians enhances engagement and reduces the friction often associated with virtual care solutions. This focus on ease of use contributes to higher adoption and satisfaction rates.

Health Equity

Integrates with most language interpretation services to enable interpreters to be invited into virtual visits.

Users do not need to download an app to access the system; guests can be invited via text or phone.

Caregility is HIPAA and GDPR-compliant with robust encryption, secure data storage, and stringent access controls to prevent unauthorized access to protected health information.

Caregility has a fully staffed clinical team that provides training to users. Clients are supported by a 24/7 Support team.

Keywords

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Downloads

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Alternatives

Company Details

Founded in 1999

Founded in 2019

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