X-HIS vs Patient Access / Call Center

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X-HIS® is Microsoft based Healthcare CRM - leveraging Dynamics 365,, Power Platform and Office 365 including Microsoft Teams X-HIS® delivers the most flexible, scalable health data and interoperability platform, enabling patient 360º views, patient engagement, care team collaboration, population health for value-based care and operational efficiencies to drive cost reduction. Successfully achieve integration and interoperability of disparate systems; data aggregation and management; analytics for business and actionable intelligence; and clinical and business process automation. Drive strategic growth and operational effectiveness, today and tomorrow—with X-HIS®.

About 7 Medical Systems:

@ 7 Medical our flagship offering is the X-HIS(r) Health Data Platform. We are a healthcare only Microsoft ISV leveraging the Microsoft Healthcare Stack including Dynamics 365. Our extensive experience with Data Integration and Exchange allows X-HIS to serve as a data driven automation hub for communication, workflow and analytics.

Product Description:

Create the customer service experiences patients expect with Cured’s patient access and call center solutions. Allow agents and front desk staff to access and share a centralized list of existing and prospective patients to improve visibility, encourage collaboration, and keep consistent workflows. Cured's call center solution is intuitive and productivity oriented for quick training times and consistent outcomes. With detailed insights, easily monitor key activities and statistics to aid in growth and resource planning strategies.

About Cured:

Cured is a Digital Marketing & CRM platform, built for healthcare organizations. We help healthcare catch up with this decade’s most significant care delivery evolution—the ability to engage with and build lasting relationships with those they serve. With Cured, seamlessly engage with your customers to build unparalleled relationships throughout their care journey. With all necessary compliance and patient journeys built in, you can take immediate action with data from your EMR, Claims IS and other sources. With Cured Insights, learn from campaigns and target customers most likely to engage. Finally, a platform that actually works for healthcare.

Compatibility level

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Clients

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Use Cases

Description:

Too many to list but here are two: Patient overdue for well exam - text to Mother that allows scheduling - educational material on importance of well exam - she elects to hit link to call - Call Center - Patient Access representative gets screen pop of the Family - Patient and navigates with the Mother using USER relevant contextually aware single pane of glass resulting in an exceptional experience. Identification of over-radiated neonate - ingest DICOM images - strip values and store discretely - auto apply rules for radiation thresholds appropriate for that specific patient given age - weight etc. Auto message via Teams to compliance manager.

Pediatric use cases:

X-HIS is effective in all healthcare settings and makes use of the following: Quadruple A's to address the Quadruple Aim: Aggregate - Analyze - Automate - Activate Aggregating Data via HL7vX -FHIR - and other API's Analyze with logic rules - predefined and custom Automate determination and engagement profile Activate - by auto populating drill down dashboard - or text message or screen pop etc.

Users:

Patient Experience - Call Center - Patient Advocates - Quality Officer - Compliance Team - Rad Techs -

Description:

Pediatric use cases:

Deliver important communications via an omnichannel approach.

Users:

Head of Patient Experience
Head of Employer/Consumer Experience
Head of Call Center / Contact Center / Access Center

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, CPSI, Healthland

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, NextGen, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

Healthcare organizations have acquire multiple systems over multiple years to achieve particular point solutions - examples EMR - then EHR then Patient Portal - Population Health - Patient engagement - etc. - these applications were not designed to work together - X-HIS allows organization to strategically and incrementally replace the expense, inefficiencies and risk of these systems with an integrated - modern - platform that leverages Microsoft total stack and R and D - allows organizations to strategically focus on what to solve not how.

Differentiators vs Competitors:

Do / Say Ratio If we commit to doing it - we do it

Differentiators vs EHR Functionality:

HIPAA compliant
Out of the box patient journeys
Quick, efficient setup
Healthcare-specific
ML-driven insights engine
Simple volume-based pricing structure

Differentiators vs Competitors:

HIPAA compliant
Out of the box patient journeys
Quick, efficient setup
Healthcare-specific
ML-driven insights engine
Simple volume-based pricing structure

Keywords

call center,customer service,patient experience ,access center,consumer experience,contact center,patient access,access

Images

No images provided

Videos

No videos provided

Downloads

No content provided

cured overview _ 2021Q4.pdf

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Company Details

By 7 Medical Systems

Founded in 2005

By Cured

Founded in 2018

Visit Website

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