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Description
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EHR integrations
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Health equity
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Medocity Digital Care Platform
Medocity Digital Care Platform

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Categories

Solutions

Description

Product Description:

The Medocity Digital Care Platform is a comprehensive, integrated ecosystem that is designed via a whole person approach to connect patients to their care teams in real time, wherever they may be. It enables continuous care and connectivity when the patient is not in the doctor’s office or clinic, including telehealth, secure messaging, remote patient monitoring of vital signs, symptoms and social determinants of health. It also provides patients with AI-driven important and patient-friendly information they need to understand and manage their conditions, in their language of choice. The Platform provides care teams with a real-time view of a patient’s symptoms, vital signs, and adherence to medications and care plans, and allows providers, patients and caregivers with secure means to communicate via secure text messaging for asynchronous communication and a powerful telehealth (phone and televideo) for synchronous communication. This enables earlier detection and more pro-active intervention, giving our clients the solution to reduce costs while improving outcomes and patient and provider satisfaction.

About Medocity, Inc.:

Medocity Inc., headquartered in Parsippany, New Jersey, delivers patient-centric, whole-person designed ecosystems for digital care. We serve healthcare organizations seeking best-in-class digital solutions to improve outcomes and patient satisfaction while reducing provider burden . Bridging the gap between the clinic and the home, the Medocity Digital Care Platform enables optimized engagement and continuous care for patients with chronic and complex conditions. Medocity’s award-winning technology combines telehealth, Remote Patient Monitoring, Virtual Care Management, condition management, artificial intelligence, cognitive computing, and telehealth interventions in a single cloud-based ecosystem. Accessible in real time on any device or operating system, the Medocity platform integrates with EMRs, digital assistants, and hundreds of connected sensors delivering meaningful patient-centered care away from the hospital or clinic. Virtual care. Real outcomes.™

Product Description:
AristaMD’s eConsult Platform empowers primary care providers with clinical work-up checklists and the ability to conduct eConsults with specialists to collaborate on care plans in a matter of hours.
About AristaMD:

AristaMD offers its clients unique tools for facilitating electronic consultations, often called eConsults and in-network specialist referrals that offer great value and rapid ROI, typically within 30 days of the rollout. eConsults enable higher-level care at a lower cost than the traditional delivery model. 

Health systems access AristaMD's platform to improve workforce efficiency while reducing costs. This interoperable platform can be used alone or integrated with any EHR without disrupting a hospital's clinical workflow. AristaMD offers a team of Registered Nurse Navigators (RNNs) to support the implementation and ongoing routing of eConsults. Using a secure, HIPAA-compliant platform, RNNs identify referral and follow-up requests that are appropriate for eConsult, route these requests to the appropriate specialist and return the recommendations to the patient's primary care provider for treatment.  

eConsult services are typically used by health systems to lower readmission rates and manage emergency department and discharge follow-up.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Medocity's Digital Care Platform offers clients the ability to provide multilingual and omni-channel options. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.

Medocity's Digital Care Platform enables clients to handle digital form upload & intake. Integrated symptom checking. It offers a waiting room accessible to patients, providers, and staff, plus patient/member queueing. Patients can share images or videos. The Platform integrates with connected devices for vitals collection, enables patient/member contact/chatting, offers content for patients to interact with in the waiting room, notifies patient when provider is ready to start visit, and gives tools for patient to test tech feasibility.

The Medocity Digital Care Platform offers clients the ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education can be annotated, and it enables a consumer to alternate between modalities (text/chat/in-app messaging/secure portal), and asynchronous interview (including integrated symptom checking/virtual triage). The Platform further enables the ability to “step up” to video visit or in person care if needed, offers integration with connected devices, support for file sharing, screen sharing, and group chat, notification for patients when provider has responded and vice versa, and the ability to obtain patient feedback post encounter.

Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.

Offers care handoffs for consumers hitting escalation or exit points (i.e, direct scheduling).

Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.

Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone

EHR integration and/or PDF import/export of patient documentation including signed, timestamped recommendations from specialists. The provider has the ability to review, confirm of revise diagnosis and treatment. The eConsult specialist provides escalation and interim care plans when appropriate within the eConsult. Photo and video applications are available for usage with eConsults.

Chat, online and phone help services for providers and health system staff. AristaMD does not offer a direct-to-patient application.

AristaMD offers the health system the ability to route eConsults to their own providers or access the AristaMD specialist panel for eConsult services. A hybrid solution is also available to reduce resource utilization or handle high-volume times. AristaMD's registered nurses are available to curate and route eConsults based on behalf of the health system to reduce staff utilization and eliminate disruption of the existing clinical workflow.

Analytics are provided for the system, each location and each provider. Reports include specialty care usage by location, provider, etc.; cost savings, replaced visits; influenced care plan, new diagnosis, and more.

Provider launch from EHR or integration available. Access is also available using AristaMD's team of registered nurses.

Use Cases

Description:

Ongoing, automatic, highly personalized, multi-lingual video and text for heart failure patients with LVAD to maintain their LVAD (all manufacturers and types), resources for patients to access 24/7/365 and secure messaging to communicate with their cardio-care team

Pediatric use cases:

None provided

Users:

Heart failure patients, their families, and clinical care team members.

Description:

Asynchronous, physician-to-physician communication about a patient’s current condition leverages the expertise of a physician specialist.

Pediatric use cases:

eConsults can be used for primary care providers to obtain guidance from pediatric specialists.

Users:

PCPs (Advanced practitioners), referral coordinators, and nursing staff obtain timely recommendations on treatment pathways.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Allscripts, Epic, Cerner, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

High engagement from patients, at scale, supporting use cases in over 20 complex and chronic conditions with tens of thousands of patients in a secure, AI driven, easily accessible, multi-lingual app available in iOS, Android and desktop. Robust remote patient monitoring, telehealth, secure messaging, scheduling, task management and more deliver highly personalized, automatically generated guidance, education and digital coaching, plus client-defined care plans and alerting for hybrid care delivery. This reduces provider burden and improves patient satisfaction.

Differentiators vs Competitors:

High engagement from patients, at scale, supporting use cases in over 20 complex and chronic conditions with tens of thousands of patients in a secure, AI driven, easily accessible, multi-lingual app available in iOS, Android and desktop. Robust remote patient monitoring, telehealth, secure messaging, scheduling, task management and more deliver highly personalized, automatically generated guidance, education and digital coaching, plus client-defined care plans and alerting for hybrid care delivery. This reduces provider burden and improves patient satisfaction.

Differentiators vs EHR Functionality:
  • Training and launch are typically achieved in less than 30 days
  • ROI achieve within 30 days of launch
  • Minimal IT support for the launch and usage of the platform
  • Reduces referral routing and follow-up burden for hospital 
  • eConsult management is available using AristaMD's Registered Nurse Navigators via a secure, HIPAA-compliant platform.
  • System agnostic/interoperable
  • EHR Integration is available but not required
  • Use your specialists or the AristaMD panel to respond to eConsults
Differentiators vs Competitors:
  • High-quality eConsults that replace 70% of the need for face-to-face specialist visits 
  • Quality monitoring based on KPIs defined by clients - new diagnosis, influenced care plan, replaced visits, cost savings, etc.
  • Asynchronous consultation using the patient's case history (compared to curbside consultation with no PHI) results in better diagnosis and treatment recommendations
  • Partnered with national health insurance providers (BCBS, Cigna, UHC, etc.).
  • Licensed specialists are available to support Medicaid and Medicare use cases. 
  • 10+ years in operation 

Health Equity

Keywords

Images

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Videos

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Downloads

https://www.linkedin.com/posts/medocityinc_transforming-the-management-of-chronic-and-activity-6933071170552418304-hLFb
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AristaMD_Health-Systems-Benefits-Two-Pager.pdf

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Company Details

Founded in 2013

Founded in 2013

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