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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Medocity Digital Care Platform
Medocity Digital Care Platform

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Categories

Solutions

Description

Product Description:

The Medocity Digital Care Platform is a comprehensive, integrated ecosystem that is designed via a whole person approach to connect patients to their care teams in real time, wherever they may be. It enables continuous care and connectivity when the patient is not in the doctor’s office or clinic, including telehealth, secure messaging, remote patient monitoring of vital signs, symptoms and social determinants of health. It also provides patients with AI-driven important and patient-friendly information they need to understand and manage their conditions, in their language of choice. The Platform provides care teams with a real-time view of a patient’s symptoms, vital signs, and adherence to medications and care plans, and allows providers, patients and caregivers with secure means to communicate via secure text messaging for asynchronous communication and a powerful telehealth (phone and televideo) for synchronous communication. This enables earlier detection and more pro-active intervention, giving our clients the solution to reduce costs while improving outcomes and patient and provider satisfaction.

About Medocity, Inc.:

Medocity Inc., headquartered in Parsippany, New Jersey, delivers patient-centric, whole-person designed ecosystems for digital care. We serve healthcare organizations seeking best-in-class digital solutions to improve outcomes and patient satisfaction while reducing provider burden . Bridging the gap between the clinic and the home, the Medocity Digital Care Platform enables optimized engagement and continuous care for patients with chronic and complex conditions. Medocity’s award-winning technology combines telehealth, Remote Patient Monitoring, Virtual Care Management, condition management, artificial intelligence, cognitive computing, and telehealth interventions in a single cloud-based ecosystem. Accessible in real time on any device or operating system, the Medocity platform integrates with EMRs, digital assistants, and hundreds of connected sensors delivering meaningful patient-centered care away from the hospital or clinic. Virtual care. Real outcomes.™

Product Description:

AmplifyMD is a leading solution for integrated virtual specialty care across multiple service lines and settings, including Stroke, ED, ICU, med-surg, ambulatory, and direct-to-patient. The platform streamlines telehealth, making remote providers up to 2x more efficient.

AmplifyMD’s integrated technology, intelligent automation, and streamlined workflows revolutionize the entire virtual care process – scheduling, assignment, and distribution; order entry; patient data curation; care planning and coordination; clinical decision support; documentation; exception alerting; billing; quality measurement; data analytics and reporting. The platform optimizes provider utilization and capacity management, keeping remote providers and onsite care teams focused on patients while reducing technology burnout and enhancing the delivery of virtual care. Hospitals and health systems benefit from significant time and cost savings, improved operational insights and compliance, and reduced IT resource utilization.

• Proven compliance capabilities: SOC 2 Type II attestation
• Streamlined integration: Bi-directional FHIR R4 API (HL7v2 also supported)
• Hardware-agnostic: iOS and Android phones/tablets, laptops, WOW, and SIP-based carts
• Seamless hybrid care: Supports emergent, inpatient, asynchronous, outpatient, and direct-to-patient workflows
• Consistent services across networks: Enables high-quality, standardized telehealth across disparate locations & EHRs

Built on a foundation of interoperability, AmplifyMD makes it easy for hospitals to address current telehealth challenges and support evolving virtual care needs with a low IT lift, existing hardware, and a low ongoing maintenance cost. Out-of-the-box configurations and customized templates support over 15 specialties, including TeleStroke, TeleNeurology, TeleCardiology, TelePulmonology, Tele Heme-Onc, TeleID, TeleEndocrinology, and TeleHospitalist services. Robust data and analytics capabilities deliver real-time insights to drive new efficiencies. Whether you need a proven state-of-the-art virtual health platform or coverage in one or more specialties, AmplifyMD is your partner to expand the capabilities of your existing EHR and technology investments.

About AmplifyMD:

AmplifyMD is a seamlessly integrated virtual care efficiency solution redesigning how hospitals, clinics, and healthcare organizations deliver virtual specialty care. The company’s groundbreaking virtual care platform uses data integrations, intelligent automation, and configurable workflows to make virtual care up to 2x more efficient – driving operational efficiencies, provider satisfaction, financial benefits, and better clinical outcomes.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Medocity's Digital Care Platform offers clients the ability to provide multilingual and omni-channel options. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.

Medocity's Digital Care Platform enables clients to handle digital form upload & intake. Integrated symptom checking. It offers a waiting room accessible to patients, providers, and staff, plus patient/member queueing. Patients can share images or videos. The Platform integrates with connected devices for vitals collection, enables patient/member contact/chatting, offers content for patients to interact with in the waiting room, notifies patient when provider is ready to start visit, and gives tools for patient to test tech feasibility.

The Medocity Digital Care Platform offers clients the ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education can be annotated, and it enables a consumer to alternate between modalities (text/chat/in-app messaging/secure portal), and asynchronous interview (including integrated symptom checking/virtual triage). The Platform further enables the ability to “step up” to video visit or in person care if needed, offers integration with connected devices, support for file sharing, screen sharing, and group chat, notification for patients when provider has responded and vice versa, and the ability to obtain patient feedback post encounter.

Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.

Offers care handoffs for consumers hitting escalation or exit points (i.e, direct scheduling).

Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.

Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone

Ability to prioritize by specialty, location, priority (stat, urgent, routine), and team.

Supports synchronous and asynchronous virtual visits across locations and modalities.

Comprehensive scheduling and paging capabilities.

Multi-channel and customizable intakes and virtual waiting rooms, including complex provider paging and activation.

Video solution agnostic. Can embed multiple solutions to match hospital/HIPAA requirements. IOS and Android compliant.

Proprietary EHR/HIE/PACs integrations with consolidated patient data extraction designed for speed, accuracy, and quality. Comprehensive and customizable documentation designed for specific clinical services, ICD-10, and CPT billing.

Clinical notes are pushed directly into the EHR billing system. Customized SSO for direct provider access to EHR included for order capture.

24/7/365.

SaaS, hybrid, and comprehensive staffing options. Specialist provider network in 15+ fields.

Comprehensive and on-demand data designed to measure key metrics across clinical workflows at the point of care.

Use Cases

Description:

Ongoing, automatic, highly personalized, multi-lingual video and text for heart failure patients with LVAD to maintain their LVAD (all manufacturers and types), resources for patients to access 24/7/365 and secure messaging to communicate with their cardio-care team

Pediatric use cases:

None provided

Users:

Heart failure patients, their families, and clinical care team members.

Description:

All telehealth service lines across the care continuum.

Pediatric use cases:

All telehealth service lines across the care continuum.

Users:

triad (patient, provider, tele-presenter)

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Allscripts, Epic, Cerner, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

High engagement from patients, at scale, supporting use cases in over 20 complex and chronic conditions with tens of thousands of patients in a secure, AI driven, easily accessible, multi-lingual app available in iOS, Android and desktop. Robust remote patient monitoring, telehealth, secure messaging, scheduling, task management and more deliver highly personalized, automatically generated guidance, education and digital coaching, plus client-defined care plans and alerting for hybrid care delivery. This reduces provider burden and improves patient satisfaction.

Differentiators vs Competitors:

High engagement from patients, at scale, supporting use cases in over 20 complex and chronic conditions with tens of thousands of patients in a secure, AI driven, easily accessible, multi-lingual app available in iOS, Android and desktop. Robust remote patient monitoring, telehealth, secure messaging, scheduling, task management and more deliver highly personalized, automatically generated guidance, education and digital coaching, plus client-defined care plans and alerting for hybrid care delivery. This reduces provider burden and improves patient satisfaction.

Differentiators vs EHR Functionality:

A single comprehensive solution for telehealth at scale includes all components necessary for a consultative medicine visit, from activation to communication, coordination, video visits, documentation, billing, and data analysis.  

Differentiators vs Competitors:

By leveraging highly integrated "pushes and pulls." AmplifyMD is the only EHR and hardware agnostic platform on the market built to support all consultative medicine telemedicine visits without requiring EHR access.

Health Equity

Keywords

Images

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Videos

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Downloads

https://www.linkedin.com/posts/medocityinc_transforming-the-management-of-chronic-and-activity-6933071170552418304-hLFb
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AmplifyMD Overview.pdf

Alternatives

Company Details

Founded in 2013

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