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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
SageSurfer
SageSurfer

0 review

OnDemand Care
OnDemand Care

0 review

Categories

Solutions

Description

Product Description:
SageSurfer is an omnichannel, behavioral health care coordination platform designed for smoothly managing everything from crisis care for individuals with complex needs to the engagement of diverse populations with mild to severe mental illness. Our modern, AI-powered technology is easy-to-use, mobile-ready, and deep, with 150+ prebuilt workflows, multifaceted reports, and interoperability across EHRs and other healthcare data systems. SageSurfer can also be white-labeled to provide a consistent brand experience across your care ecosystem. We sell our B2B SaaS HIPAA-compliant platform to Community Mental Health Centers, Health Systems, Substance Use Treatment Centers, and HigherEd.
About SageSurfer:
They leverage technology to empower people to partner with their full circle of caregivers in overcoming behavioral health challenges. They imagine a healthcare system where every member of the care team has the whole story on the consumer's needs and treatment and where the consumer is at the center of the recovery plan, resulting in a world where no one suffers alone, and where help is available at the click of a button.
Product Description:
Array’s OnDemand Care service delivery model provides timely access 24/7 to a team of psychiatrists and/or LCSWs and behavioral health specialists for risk assessment, consultation, screening evaluation, initiation and management of treatment, case management and disposition.
About Array Behavioral Care:

Who we are 

Array Behavioral Care is a virtual psychiatry and therapy practice that was founded by clinicians more than 23 years ago. We employ and closely manage a large team of licensed psychiatrists, therapists, and behavioral health specialists who use evidence-based assessment tools and treatment protocols to provide high-quality, standardized care. Our clinicians are supported by administrative and technical teams and overseen by engaged, experienced clinical leaders ensuring they deliver care that is effective, safe, and clinically appropriate. 

What we’re not 

We are not a technology platform, a network of 1099 contracted providers, or an Uber-like model where clinicians work gigs. We are not a staffing company or a locums tenens group, and our utility extends beyond simple clinician capacity. The impact of our programs is tangible, and we can predict with confidence what metrics will be improved. 

How we got here 

Array was born out of a bricks-and-mortar behavioral health practice in southern New Jersey that still exists today. In 1999, Founder and current Executive Chief Medical Officer, Dr. James R. Varrell, provided the nation’s first commitment via telepsychiatry. After that first encounter, we started using telehealth to deliver psychiatry coverage to local hospitals. Our telepsychiatry service offerings quickly grew into new care settings and new states. While we now have a national scope, we’re still a closely managed practice and the only one delivering virtual behavioral health services across the entire continuum of care. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Behavioral Health care management

Care coordination

Team-Based Care Management

Culturally-relevant Integrated Care

Medication Adherence

Remote Patient Monitoring

Patient & Family Engagement

Crisis Management

Self-care management

Pediatric use cases:

Virtual Care

Patient & Family Engagement

Self-care management - Mental Health resiliency and support

Crisis Management

Team-Based Care Management

Users:

Focused initially on individuals struggling with Serious Mental Illness and substance use disorder challenges. We work a lot with the Medicaid population. 

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Cerner, athena, Allscripts/Eclipsys, Epic

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

Patient & Family Engagement Mobile app and web platform

Crisis continuum of care

Behavior Healthcare self-care management app

Differentiators vs Competitors:

SageSurfer is a new approach to team-based care solutions designed to rebuild the fragmented behavioral health ecosystem around patients, not providers. Our

platform brings teams together that patients want to work together across provider types & settings and helps payers & providers understand the relative & vital impact

of each team member.

Most competing solutions are limited in their capacity to provide comprehensive reporting & analyses that include the narrow interactions between clinicians & patients

& don't take a holistic approach(critical for SMI) and don't recognize the significant overlap of MH conditions & SUD(25%). Our knowledge, partner ecosystem, quality

customer service, easy mobile UX experience, quick onboarding (< 3 hrs) & 150+ in-built business processes also set us apart.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Downloads

No content provided

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Array Solutions Overview for Hospitals_2 pager.pdf

Alternatives

Company Details

Founded in 2016

Founded in 2011

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