DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage their patients with stakeholders across their entire post-acute network. We help our customers efficiently create cross-organizational care teams and enable them to communicate about patient status and care strategies. This collaboration results in all parties becoming more engaged, responsive and accountable, which leads to better patient outcomes. Learn more at www.olio.health.

Olio is a healthcare software company that enables value-based care organizations to co-manage patients with post-acute care teams on behalf of their patients. Our platform and in-market support team encourage skilled nursing and home health providers to share progress updates, escalate concerns, and provide critical documentation promptly towards discharge. This visibility and ongoing communication stream across all stakeholders helps to improve patient outcomes and lower the cost of care.

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.

Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage your patients with stakeholders across their entire post-acute network. We create cross-organizational care teams that enable you to communicate about patient status and care strategies. 

Powerful Patient Co-Management: Olio's patient co-management software brings your entire post-acute network together in a single platform that enables collaboration, creates behavior changes across your stakeholders, and is proven to drive improved patient outcomes.

The Olio Business Model: Post-Acute Providers use Olio with no fees — at all, ever — no matter how many users they have, ensuring your entire network has access to the same solution. Olio is positioned to support all post-acute levels of care, not just SNF.

Olio's Effort Measurements: Our technology automatically tracks and measures engagement & responsiveness so you can see who is working hard on behalf of your patients and where there is room for improvement. 

Olio's Post-Acute Success Team: Based in every market, this team brings deep industry experience and serves as an extension of your post-acute network, using data and insights directly from Olio to spot trends, escalate concerns, and provide hands-on education and training to drive real-time improvements. 

Olio Accountability Reviews: We meet with you and your post-acute stakeholders monthly to deliver proprietary data and actionable insights about your network's performance, enabling you to set strategy and course-correct in real time. "