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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Medical Guardian offers a comprehensive suite of remote patient monitoring (RPM) and engagement services designed to enhance connectivity between healthcare teams and patients. Our solutions manage costs, reduce hospitalizations, expand access to care, and improve clinical outcomes with cost-effective, flexible, and customizable RPM programs.

Our RPM Solutions Include:

RPM Tablet: Intuitive and user-friendly interface; integrates with Bluetooth peripherals for vital signs tracking; seamless data transmission to the LifeStream portal; video conferencing and bidirectional messaging; daily medication and vital signs reminders; customizable settings; optional Personal Emergency Response System (PERS) with fall detection.

RPM Mobile App: Bring-your-own-device (BYOD) solution; supports Bluetooth peripherals for vital signs monitoring; direct data transmission to the LifeStream portal; video conferencing and messaging; daily alerts for medication and readings.

Vital Signs Peripherals: Includes digital scales (standard and bariatric), blood pressure monitors (medium and large cuffs), pulse oximeters, glucometers, thermometers, peak flow meters, and spirometers.

LifeStream Clinical Dashboard and Advanced Reporting Tool: Offers comprehensive capabilities for enhanced patient care and program management. It provides 24/7 remote patient monitoring, enabling continuous oversight of patient health data. The platform supports video conferencing for real-time consultations and facilitates seamless data organization and analysis. It also features robust program evaluation tools, ensuring that healthcare initiatives are effectively assessed and optimized. Additionally, the LifeStream Dashboard integrates smoothly with major EHR and EMR systems such as Epic and Cerner, streamlining workflows and enhancing overall operational efficiency..

Additional Services Include:

Clinical Consulting and Training: Provides essential knowledge and tools for successful RPM program implementation and optimization through on-site or online sessions.

Logistics Management: Comprehensive management including direct shipping, equipment setup, patient enrollment, and ongoing support. We offer:

  • Flexible service options and cost models.
  • Enhanced tracking and notifications.
  • Convenient access to warehousing and refurbishment services.
  • HIPAA compliance and proprietary equipment.
  • Comprehensive reverse logistics and support.

Call Center Monitoring and Alert Management: Certified professionals monitor biometric data and respond according to evidence-based protocols.

Education and Coaching: Personalized health education to support long-term behavior change.

Free RPM Program Assessment: Tracks outcomes and assesses patient satisfaction to evaluate program effectiveness.

Medical Guardian ensures a streamlined RPM program, from logistics to patient care, allowing you to focus on delivering high-quality healthcare.

About Medical Guardian (formerly Clear Arch Health):

Medical Guardian is a leading provider of advanced healthcare solutions, specializing in Remote Patient Monitoring (RPM) and engagement services. Our mission is to enhance the delivery of healthcare by bridging gaps in remote care with innovative technology.

We partner with top healthcare organizations, hospitals, health systems, clinical practices, and homecare agencies to optimize productivity and workflow efficiency. Our remote patient monitoring (RPM) and Personal Emergency Response System (PERS) solutions are designed to improve clinical outcomes through real-time, data-driven insights and comprehensive virtual care support.

Medical Guardian's platform integrates cutting-edge health monitoring and emergency response technologies, offering a unified solution that can be customized to meet individual patient needs.

Medical Guardian’s platform features:

Direct Patient Engagement: Enables providers to contact patients directly through their devices, facilitating timely communication and support.

Advanced Clinical Portal: Integrates with virtually all Electronic Health Records (EHR) systems, providing seamless patient management and enhancing clinical oversight.

Comprehensive Services: Includes direct shipping, efficient onboarding, thorough training, expert consultation, and ongoing support.

Our solutions are designed to reduce healthcare costs, lower hospital admissions, and enhance patient satisfaction. By offering flexible, scalable, and sustainable options, Medical Guardian ensures a seamless experience for both providers and patients.

Focused on actionable clinical oversight and improved patient engagement, Medical Guardian is committed to delivering high-quality remote care solutions that support better health outcomes and a superior patient experience.

Product Description:

eVisit’s Best in KLAS 2024, virtual care platform enables healthcare organizations to improve outcomes, revenue, and efficiencies—using their own network of providers to deliver virtual care. With eVisit, healthcare organizations deliver faster, more convenient care to their patients with virtual urgent care, primary care, specialty care, pre-post op care, and employee care. eVisit helps more than 250 healthcare organizations compete and thrive in today’s changing healthcare market. For more info, visit eVisit.com

Join us in simplifying healthcare delivery to everyone, everywhere.

About eVisit:

eVisit is the leading virtual care transformation partner for innovative health systems and large, complex healthcare delivery organizations. Backed by Goldman Sachs Asset Management, the company supports seamless integration of virtual care initiatives across service lines with configurable workflows and clinical expertise to increase access, improve quality, and optimize the productivity of clinical teams while improving the financial resilience of health systems. eVisit is trusted by several of the Top 20 leading US health systems, and the company's leaders have a combined 100+ years of experience in partnering with health systems. Learn more at www.evisit.com

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Product Capabilities

Patients can effortlessly submit their daily health data, enabling healthcare teams to monitor vital signs remotely. Our solutions support a variety of Bluetooth and wireless health monitoring peripherals, such as blood pressure monitors, pulse oximeters, weight scales, and glucose meters, ensuring comprehensive and precise tracking of patient health metrics. Patients receive timely reminders to take their measurements as scheduled by their providers. The devices offer seamless automatic tracking of readings, but patients also have the option to manually input data from the peripherals, providing flexibility and accuracy in monitoring.

Medical Guardian provides advanced data-driven analytics designed to empower healthcare organizations to enhance productivity, monitor utilization, streamline clinical workflows, and assess outcomes. Our solutions deliver actionable metrics that identify, track, and improve the impact of telehealth programs on patient health. We equip care providers with sophisticated tools to evaluate the effectiveness of remote care programs. Our platform enables the exploration of patient profiles across various parameters to detect patterns and refine care strategies. This capability enhances the prioritization of clinical needs and boosts productivity by optimizing staffing and device usage with improved efficiency. Key Benefits of Our Products and Services: Enhanced Efficiency: Track device utilization, status, and asset management to drive operational efficiencies. Optimized Workflows: Improve clinical staffing and standardize care based on patient volume and needs, reducing variability in care delivery. Data Access and Management: Access comprehensive data with the ability to schedule automatic extractions, export in multiple formats, and integrate with third-party tools or for archival purposes. Medical Guardian’s solutions empower healthcare teams to leverage data for better decision-making and operational excellence, ultimately leading to improved patient outcomes and more efficient care delivery.

Our remote healthcare solutions offer comprehensive interactive capabilities, including advanced video teleconferencing through platforms such as Zoom and Vidyo. Additionally, our solutions include proactive communication features with text, email, and two-way messaging applications, ensuring seamless and effective interactions between patients and healthcare providers.

Medical Guardian provides Spanish language options, including bilingual staff and tailored reminders in Spanish. Our devices are compatible with multiple cellular providers, ensuring coverage even in remote or rural areas. By offering video visits as an alternative to in-person appointments, our services enhance health equity, improve quality of care, and reduce costs.

Medical Guardian offers ready-to-use solutions straight out of the box, with comprehensive on-site and ongoing training for both patients and end-users. Our platforms are customizable, featuring options to modify tablet displays, tiles, and questionnaires to enhance patient engagement. We support a range of chronic conditions with tailored programs, including congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, and high blood pressure/hypertension (HBP/HTN), among others, facilitating effective chronic disease management.

Medical Guardian ensures that all products are easy to install and user-friendly. Care providers can remotely configure devices before shipment, enabling patients to simply unpack and start using the equipment immediately. Each kit arrives pre-configured with clear setup instructions for a seamless plug-and-play experience. Our support representatives are available to assist with patient installation and equipment testing, offering expert troubleshooting and training to guarantee smooth operation. We handle all logistics, shipping RPM kits directly to patients to minimize provider involvement in equipment management, thereby reducing operational burdens and costs. Medical Guardian provides tailored training for your team to ensure effective implementation of our products and services. Training options include on-site sessions and remote webinars. We offer ongoing support to address any questions and resolve issues, optimizing efficiency and improving patient outcomes. Our customer care and technical support teams are highly trained to assist users of all ages. Renowned for exceptional service, our staff consistently receives high praise from users and their families. They are patient, respectful, and HIPAA-compliant, maintaining the highest standards of service and confidentiality.

Our solutions provide patient and condition-specific health education through tailored tips, videos, and articles, all customizable by care providers to promote healthy behaviors. Additionally, our platforms feature an advanced AI component that manages patient check-ins and sends reminders via selected devices, ensuring continuous engagement and adherence to care plans.

Our platform integrates seamlessly with virtually all EHR systems. With a high degree of customizability, our development team collaborates with providers to tailor integrations into their preferred workflows, ensuring optimal client and patient satisfaction.

eVisit offers multiple patient digital front door options to request and join a virtual visit. eVisit can integrate into existing patient portals, patients can login to eVisit with SSO, or patients can access a quick (customizable) intake form (from a QR code, button on an organization's website, etc.). The experience does not require an app download. eVisit also offers multiple clinician digital front door options to join a virtual visit with a patient. Clinicians can login to eVisit via SSO and schedule a virtual visit directly with their patients, or create an on-demand visit link. eVisit can also be embedded into an existing EHR so clinician's can join a visit with the patient using a SMART on FHIR launch. During the visit, users are also able to distribute a visit link to loved-ones.

Using eVisit, healthcare organizations can customize their patient intake questions as well as capture reportable patient responses and digital acknowledgements. eVisit's Virtual Triage Center (VTC) serves as the command center for healthcare organizations and queues all virtual visit requests. The VTC displays relevant data points to create situational awareness in managing the queue of patients. These data points include a patient’s total wait time, language spoken, current status, contact information, visit type, patient location, and more! The VTC data points can be customized, filtered, and sorted based on what data organizations would like to capture/show. This allows clinical users to be more efficient in prioritizing requests that may be coming from multiple locations and easily identify requests that still need to be assigned to a provider. Patients and Clinicians can receive email/text notifications and reminders about the visit. Before joining a visit, patients and clinicians can chat and upload documents/images. They will also be placed in a virtual lobby where they can check their mic, video, and network connection.

eVisit offers HIPAA-compliant video connection with the ability to switch to phone/audio or dial directly into the visit. During the virtual visit, users can invite other clinicians, loved-ones, or third-party interpreters to streamline communication and improve the patient experience. Both patients and clinicians can control if they would like to turn on or off their video and when on a mobile device, flip their camera view. For inpatient workflows, clinicians can control PTZ cameras during the visit. eVisit also supports file sharing, screen sharing, and group chat. After the visit has ended, patients and clinicians can submit their visit feedback.

eVisit can be embedded into an existing EHR so clinician's can leverage existing patient demographics and medical information to launch a virtual visit from the patient record/encounter. All documentation is captured back within the patient's EHR record/encounter. eVisit also supports photo integration and can push after visit summaries to the patient portal.

eVisit’s billing solution ensures a seamless process for patients, minimizing administrative burdens on organizations. Our system supports various payment methods, including debit, credit, HSA, and insurance, ensuring timely and accurate billing for telehealth services. eVisit offers real-time eligibility (RTE) during patient intake for better price transparency.

Our technical support operations consist of Technical Solution Analysts who assist patients, healthcare providers, and organizations overcome technology obstacles related to their virtual care offering. They are responsible to review, analyze, and monitor video connectivity and performance, diagnose network issues, and intervene in real-time through phone, chat, and email/ticket support to resolve technical issues.

eVisit partners with multiple staffing organizations to provide supplementary clinician coverage across a breadth of virtual care workflows. eVisit ensures that these staffing organizations stay up-to-date on product functionality.

eVisit offers descriptive analytics and provides advanced data reporting capabilities. This includes: 1. Individual visit reports that can provide indicators of technical barriers, telehealth demand, clinician adoption, and patient experience metrics. User and practice reports are an extension of the visit data. Having an understanding of where patients encounter wait times and reasons visits are canceled, allows your organization to improve staffing models and reduce patient drop off rate. 2. Platform activity reports to monitor provider logins/logouts, status changes, calls taken, and report access attempts. This gives visibility to technical barriers to programmatic success and allows target resolution when issues arise. 3. Patient Financial Information reports to track payment and visit charge information. 4. Terms and agreements reports to track patient consent. Additionally, eVisit offers diagnostic analytics by collaborating with organizations and leveraging third-party data to derive meaningful insights and projected economic value from implementing a virtual care program.

Use Cases

Description:

As the demand for remote and digital healthcare services continues to rise, patients increasingly seek remote health monitoring solutions to manage their care while reducing the need for frequent in-person visits. This shift reflects a growing preference for accessing healthcare in a way that minimizes the disruptions and potential risks associated with traditional care settings.

Recognizing that delays in care can lead to worsening symptoms and more severe complications, Medical Guardian offers a solution that enables care teams to perform daily check-ins with patients. This proactive strategy allows healthcare providers to monitor patient health in real-time, detect early warning signs, and intervene swiftly to prevent adverse outcomes. By facilitating timely interventions, our approach helps reduce emergency room visits and ensures that patients receive the necessary care when they need it most.

Medical Guardian provides healthcare organizations, clinicians, and home care agencies with a comprehensive suite of health monitoring tools. Our devices, which include equipment for measuring vital signs and collecting essential patient data, are integral to making well-informed treatment decisions and ensuring effective patient management.

We partner with healthcare organizations to develop tailored remote patient care plans that address the dynamic needs of connected care. Our solutions are designed to enhance patient outcomes by improving care coordination, optimizing resource use, and ensuring the safety and well-being of at-risk populations.

Pediatric use cases:

None provided

Users:
  • Patients with Chronic Respiratory Conditions: Individuals managing long-term respiratory issues such as asthma, chronic obstructive pulmonary disease (COPD), and emphysema, who require ongoing monitoring to manage symptoms and prevent exacerbations.
  • Patients with High-Risk Health Conditions: Those with serious health concerns including congestive heart failure (CHF), hypertension, cardiovascular disease (CVD), compromised immune systems, and acute kidney disease, who need regular monitoring to track their condition and adjust treatment plans.
  • Patients Requiring Periodic Health Monitoring: Individuals who need consistent health evaluations but prefer to avoid traditional in-person visits due to convenience, travel constraints, or preference for remote care.
  • Aging Adults: Seniors who seek to minimize their exposure to potential infections and reduce the need for frequent visits to healthcare facilities, while still maintaining comprehensive health monitoring and management.
  • Hospitals and Health Systems: Institutions that utilize remote patient monitoring to enhance care for patients with chronic conditions both within hospital settings and through outpatient services.
  • Healthcare Providers and Care Teams: Clinicians, home health agencies, and other healthcare professionals who use remote monitoring to manage patient care effectively, improve coordination, and ensure timely interventions across various settings.
  • Health Insurers: Insurance companies that leverage remote patient monitoring to improve care management, reduce costs associated with hospitalizations, and enhance overall patient outcomes through proactive and preventive health measures.
  • Rural Clinics: Healthcare facilities in underserved rural areas that use remote patient monitoring to provide consistent care, bridge gaps in local healthcare services, and ensure patients receive regular health assessments despite geographical challenges.
  • Federally Qualified Health Centers (FQHCs): Community-based health organizations that offer comprehensive primary care services to underserved populations, utilizing remote patient monitoring to enhance care delivery, manage chronic conditions, and improve health outcomes for their diverse patient base.
Description:

Delivering great healthcare means meeting the patient where they are, whether online, at the doctor’s office, and at any step of the care process. We believe healthcare should be inclusive and ongoing, fueled by technology that effortlessly balances virtual and onsite care.

Pediatric use cases:

None provided

Users:

We built the eVisit platform so healthcare systems providers can deliver fantastic patient outcomes while realizing lasting ROI. Customers rely on us to offer a high-quality, integrated experience across any mode of communication or type of service—this is the future of healthcare, and we’re ready for it.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, McKesson, Other, Allscripts/Eclipsys, Self-developed, eClinicalWorks, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop, Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

1. Comprehensive Remote Monitoring Capabilities

Medical Guardian RPM: Provides real-time remote monitoring of vital signs using Bluetooth and wireless peripherals (e.g., blood pressure monitors, pulse oximeters, weight scales, glucose meters).

Supports proactive daily check-ins, patient-specific health data collection, and continuous monitoring to track and manage chronic conditions.

Includes advanced analytics to evaluate outcomes, optimize clinical workflows, and improve patient health metrics.

Typical EHR: Primarily focuses on storing and managing patient health records, including medical history, lab results, and treatment plans.

Monitoring features are often limited to in-clinic measurements or require integration with additional systems for remote data collection.

2. Interactive Communication Tools

Medical Guardian RPM: Offers integrated video teleconferencing (Zoom, Vidyo, etc.) and bidirectional messaging (text, email) for real-time interaction between patients and healthcare providers.

Features proactive communication tools, including automated reminders and check-ins managed through AI components.

Typical EHR: Communication is generally limited to patient portals and internal messaging systems without the same level of interactive capabilities.

Video visits and proactive reminders often require separate platforms or integrations.

3. Patient and Condition-Specific Education

Medical Guardian RPM: Provides tailored health education tips, videos, and articles specific to patient conditions, customizable by care providers to support healthy behaviors.

Utilizes AI to manage patient check-ins and send reminders, enhancing patient engagement and adherence to care plans.

Typical EHR:Education and patient engagement features may be present but are often less integrated into the remote monitoring process and may not offer the same level of customization.

4. Customizable and Flexible Integration

Medical Guardian RPM: Highly customizable solutions with the ability to integrate seamlessly with various EHR systems (e.g., Epic, Cerner, Meditech).

Development team works with providers to tailor integrations and workflows to meet specific needs and enhance client and patient satisfaction.

Typical EHR: While EHR systems are customizable, integration with external RPM solutions may require additional configuration and is often less flexible compared to dedicated RPM platforms.

5. Operational and Logistical Support

Medical Guardian RPM: Manages all logistics including equipment shipping, setup, and patient enrollment, reducing operational burdens for healthcare providers.

Offers comprehensive on-site and remote training for effective product implementation and ongoing support.

Typical EHR: Focuses on managing patient records and clinical workflows, with logistics and training typically handled separately or through third-party services.

6. Enhanced Data Access and Management

Medical Guardian RPM: Provides advanced data analytics with real-time access, automatic extractions, and multiple export formats for integration with third-party tools or for archival purposes.

Focuses on actionable metrics to improve care delivery and patient outcomes.

Typical EHR: Offers data management and reporting capabilities, but may not provide the same depth of real-time analytics or specialized tools for remote monitoring data.

7. Accessibility and Equity

Medical Guardian RPM:Supports multiple languages (e.g., Spanish) and is compatible with various cellular providers, ensuring access in rural and underserved areas.

Enhances health equity by facilitating remote care options and reducing the need for in-person visits.

Typical EHR: Accessibility features are typically focused on record-keeping and may not address the same level of remote care support or language options.

8. Comprehensive Care Solutions

Medical Guardian RPM:Offers tailored care plans for specific chronic conditions (e.g., CHF, COPD, diabetes) with pre-built programs and customizable platforms for patient engagement. We provide additional services such as clinical consulting, education, and call center monitoring to support comprehensive care.

Typical EHR: Primarily centers around documentation and care coordination, with chronic care management often relying on separate or integrated programs.

Differentiators vs Competitors:

1. Comprehensive Remote Monitoring Solutions

Medical Guardian RPM: Offers an extensive suite of monitoring devices, including Bluetooth and wireless peripherals such as blood pressure monitors, pulse oximeters, weight scales, and glucose meters.

Provides real-time, continuous health data collection with automatic tracking and manual entry options, ensuring precise and comprehensive patient monitoring.

Competitors: May offer limited peripheral options or focus on specific types of monitoring devices, potentially requiring additional integrations or separate systems for a full suite of monitoring needs.

2. Advanced Communication and Interaction

Medical Guardian RPM:

Features advanced video teleconferencing capabilities with popular platforms like Zoom and Vidyo, along with proactive text, email, and two-way messaging.

Includes AI-driven check-ins and reminders, enhancing patient engagement and ensuring timely communication.

Competitors:

Communication tools may be less integrated or rely on basic messaging systems. AI-driven interactions and advanced video conferencing might not be as robust or available.

3. Customizability and Integration Flexibility

Medical Guardian RPM: Provides highly customizable solutions that can be tailored to specific patient needs and provider workflows.Seamlessly integrates with a wide range of EHR systems (e.g., Epic, Cerner, Meditech) with support for custom workflows to enhance provider and patient satisfaction.

Competitors: Customization options may be limited, and integration with EHR systems might not be as flexible or comprehensive, potentially requiring more manual configuration.

4. Operational Support and Logistics

Medical Guardian RPM: Manages all aspects of logistics, including shipping, setup, and patient enrollment, reducing the operational burden on healthcare providers.

Provides extensive on-site and remote training, along with ongoing support to ensure effective implementation and usage.

Competitors: May require providers to handle logistics and setup, or offer less comprehensive support and training, leading to additional operational challenges for healthcare organizations.

5. Advanced Data Analytics and Reporting

Medical Guardian RPM:Delivers sophisticated data analytics with real-time access, automatic data extractions, and support for multiple export formats.

Focuses on actionable insights to optimize care delivery, improve clinical workflows, and enhance patient outcomes.

Competitors: Data analytics and reporting capabilities might be less advanced, with fewer options for real-time data access or integration with third-party tools.

6. Accessibility and Health Equity

Medical Guardian RPM: Supports multiple languages and partners with various cellular providers to ensure coverage in rural and underserved areas.

Enhances health equity by facilitating remote care options, reducing the need for in-person visits, and minimizing barriers to access.

Competitors: Accessibility features and language support may be less extensive, and coverage in rural or underserved areas might be more limited.

7. Tailored Care Plans and Patient Engagement

Medical Guardian RPM: Offers pre-built, customizable care plans for chronic conditions such as CHF, COPD, diabetes, and hypertension, with tailored education and engagement tools. Provides a range of additional services, including clinical consulting, education, and call center monitoring to support comprehensive care.

Competitors:Care plans may be less customizable or not as specifically tailored to chronic conditions. Additional services might be limited or offered through separate providers.

8. Comprehensive Training and Support

Medical Guardian RPM: Ensures that all products are user-friendly and comes with pre-configured kits for easy setup. Provides extensive training and support, both on-site and remotely. Support staff is highly trained, HIPAA-compliant, and known for exceptional service, receiving high marks from users and their families.

Competitors: Training and support may vary in quality, with less emphasis on comprehensive, ongoing assistance. Some competitors may not offer the same level of personalized support or detailed training.

Differentiators vs EHR Functionality:

eVisit offers breadth of workflows across care-continuum / enterprise-wide (not encounter centric, support queueing/on-demand, etc), Can support ALL a health system’s providers, not just those on one EHR. Scales with your demand. Supports Many to Many care delivery models.

Differentiators vs Competitors:

eVisit offers Data transparency, Breadth of workflows across care-continuum / enterprise-wide, Client Services and a true virtual care partner, with investments/backing from health systems. Not competing with you for your own patients 

eVisit offers integration with existing Patient Interactive Systems, Breadth of mature and results driven workflows across care-continuum / enterprise-wide

eVisit offers Client Services and a true virtual care partner, with investments/backing from health systems

eVisit offers device agnostic strategies, freedom to buy hardware separate from software, Data transparency

Health Equity

Keywords

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Videos

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Webinar - Virtual Oncology - Banner Health

Downloads

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How Hospitals are Driving Cardiac Care Improvements with RPM
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Telestroke Roundtable White Paper

Alternatives

Company Details

Founded in 2013

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