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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Luna is outpatient physical therapy delivered to the patient at their home or office. All fees are billed through insurance payers as would be at traditional brick-and-mortar clinics. Luna therapists prescribe exercises to the patient between sessions through the Luna app. Patient-specific outcomes reporting is made available to a referring physician and health system. Patient outcomes produced through Luna are measurably better than brick-and-mortar clinics.

About Luna:

Luna was founded in 2018 to reimagine the physical therapy experience and is now the leading provider of in-home, outpatient physical therapy services with over 3,500 PTs on the platform serving 55 markets across 29 states. Luna makes receiving and practicing outpatient physical therapy more convenient, modern, and impactful - through the use of technology. Now, patients have greater access to care, and therapists have the autonomy and flexibility they need to manage their careers and thrive in their own practice. 

A partnership with Luna allows any health system to include in-home, outpatient physical therapy among its outpatient service offerings – and immediately improve patient access, coverage, referral recapture, and revenue.

Luna performs all of the key functions relevant to patient, therapist, physician, and partner success while efficiently managing billing, compliance, and clinical quality assurance. The new service can be branded in a manner that is consistent with the health system’s brand

and strategy. Partners with Luna receive everything they need to turn outpatient care into a reliable and contributing service line. 

Product Description:

Improve the patient financial experience and simplify administrative and clinical complexities with the Inovalon Provider Cloud – all while saying goodbye to siloed workflows.

Our SaaS solutions help you strengthen financial and clinical outcomes across the patient journey, from creating front- and back-end revenue cycle processes for better reimbursement to ensuring appropriate staffing levels for optimal care. This is all managed in one comprehensive portal to take your organization to new heights improving revenue, staff equity, and care quality.

Enhance your organization’s efficiency, productivity, and overall effectiveness. Discover what the Provider Cloud can do.

Gain End-to-End Revenue Cycle Visibility

Understand where your revenue processes are missing the mark and adjust accordingly with detailed performance data. Monitor financial performance trends, identify and correct operational risks, and streamline commercial and government claims management processes.

Achieve Staff Equity

Strengthen engagement and retention by setting staff up for success with adequate staffing across departments, shifts, and credential requirements.

One Enterprise-Wide Solution

Bring your organization together in one comprehensive portal to better align initiatives, identify areas of improvement, and boost your bottom line.

About Inovalon:

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Health systems partner with Luna to extend and expand their outpatient physical therapy offerings. Workers comp and large self-ensured employers utilize Luna to address employee MSK problems. 

Pediatric use cases:

Pediatric Hospitals partner with Luna to provide at-home physical therapy service to children, saving parents the hassle of transporting their children to the PT clinic. 

Users:

Health Systems

Workers Compensation companies

Payers

Large employers

Description:

Patient Claims & Billing

All-Payer Revenue Cycle Management

Keep revenue flowing with a powerful tool that helps staff focus on real-time eligibility checks, claims status tracking and simple payment posting for both government and commercial claims.

Medicare Revenue Cycle Management

Automate your Medicare billing management with specialized software that corrects complex and multi-step claims, flags receivables at risk and allows you to perform easy eligibility look-ups.

Patient Payment

Patient Payment Management is a comprehensive patient payment software that enables you to capture more revenue and improve patient satisfaction.

Revenue Cycle Management Analytics

Improve first-pass yield on all claims. Inovalon All-Payer RCM Intelligence delivers analytic dashboards to identify performance trends, enabling decision makers to easily discover, predict, visualize, model, and manage data all in one application.

All-Payer Claims Management

Our easy-to-use electronic claims management application allows users to submit, edit and receive claims for Medicare, Medicaid and thousands of commercial insurance companies – all in one place.

Patient Statements

Inovalon Patient Statement Management software provides your patients easy-to-read breakdowns of outstanding balances, with statements white labeled to your organization.

Medicare ADR Submission

Simplify your process of secure submission, tracking, and reporting for Medicare claim review programs. This specialized software features connectivity to multiple Medicare esMD programs including ADR, RAC Audits, first- and second-level appeals, PERM, CERT, and more.

Medicare Claims Management

Medicare File Submission is a secure claims submission and remittance advice solution, giving you fast, automated processing and payment of Medicare claims.

Patient Access

Patient Registration

Reduce downstream denials and reimbursement delays through accurate patient data collection at intake. Empower staff to validate patient identity, verify eligibility, and identify all available insurance coverage, all within a few steps powered by a single patient registration software application.

Healthcare Insurance Coverage Discovery

Insurance Discovery reduces uncompensated care and underpayments by identifying active billable coverage previously unknown to the provider. Using sophisticated search capabilities, this solution identifies if patients have multiple active payers to help boost reimbursement opportunities.

All-Payer Health Insurance Eligibility Verification

Eligibility Workflow streamlines patient access and billing workflows by enabling staff to assign and prioritize patients, payers, and tasks during eligibility verification. This technology goes beyond basic eligibility needs, providing a dashboard to confirm, manage, and store every inquiry.

Healthcare Propensity to Pay

Realize the power of patient identity verification combined with custom propensity to pay scoring in one easy-to-use, cloud-based healthcare application. Lower the risk of uncompensated care and collect more revenue with more patient data readily available to make better-informed billing decisions.

Medicare Eligibility Verification

Get fast, detailed eligibility status and medical benefit information, without the hassle of juggling multiple login IDs and passwords. Eligibility Verification Medicare software enables you to submit inquiries 24/7 and receive real-time responses.

Medicare DDE/FISS Connectivity

Direct Data Exchange Verification delivers secure, online connections for Part A and Part B providers. If you need connectivity to DDE through the Professional Provider Telecommunication Network (PPTN), Regional Home Health and Hospice Intermediary (RHHI), or Claim Status Inquiry (CSI), we have you covered.

Patient Engagement

Telehealth

Inovalon’s Virtual Care software is user-friendly, reliable, and built by a team of healthcare experts with the full patient journey in mind. The solution easily integrates with eligibility, claims, and patient payment tools powered by the Inovalon ONE Platform, so you can bring key care delivery functions into one place.

Pediatric use cases:

None provided

Users:
  • Chocta Nation Health Care Center (OK)
  • Guardian Angels Senior Services
  • Marshall Medical Center (CA) 
  • Phelps Memorial Health Center
  • Quality Care ER (TX) 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop

Client Types

Differentiators

Differentiators vs EHR Functionality:

87% of outpatient physical therapy can be successfully delivered in the home environment. Luna at-home PT service extends and expands a health systems PT program, immediately delivering a hospital-at-home type of service to patients. Luna reduces a health system's PT leakage by accommodating patients who might otherwise use PT clinics outside of the health system network. Luna patients spend the entire session (45-55 minutes) with their therapist versus 15 minutes with brick-and-mortar clinics. There is no cost to the patients for Luna's concierge-level service. Luna has a patient Net Promoter Score (NPS) of 85. 

Differentiators vs Competitors:

Luna is the only nationwide provider of in-person physical therapy delivered to the patient at their home or workplace. Luna meets the patient where they are most comfortable, in their home, and delivers real in-person physical therapy. Virtual MSK companies provide "zoom-based" MSK injury prevention at low rates of efficacy. Luna delivers the highest rate of outcomes in the physical therapy business. 

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 2018

Founded in 2000

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