Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.

Koda’s scalable SaaS solution creates clear, actionable care plans that reduce the total cost of care, elevate the patient experience, and improve equity of access. Our solution is a one-stop shop for ACP - where patients understand their options and communicate clear directives- giving providers the necessary information for better, more efficient care.

Serious Illness Planning: Simplified

Alleviate the burdens of unplanned medical decisions with Koda’s digital planning solutions for Advance Care Planning.

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Feed technology helps companies have healthier and happier members.

Companies using Relay Feeds saw a reduction of 14% in non-emergency ER visits.

For Health Payers, membership renewals have more to do with member satisfaction than people think.
Using Relay Feeds, one client saw a 22% increase in member renewals.

Specialty Pharmas and Biopharmas use Relay Feeds for refill communications.
One Pharma saw a 92% action rate in medication refills when engaging patients through the Relay Feed.

Koda goes beyond the digital/EHR version of paper forms. It provides robust education, support, and guidance through care planning. Our process ensures informed consent by patients, distributes the plan to all stakeholders, and introduces concepts like hospice and palliative care.

Koda's ACP Experience:

• Provides digital tools and expert human support for ACP plan completion and guidance
• Produces legal documentation for all 50 states
• Supports in-app signing according to state requirements
• Seamlessly integrates with your clinical workflow and EMR systems
• Is proven to make patients more comfortable discussing and navigating their serious illness