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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Automates Clinical and Non-Clinical Workflows

  • Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
  • Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

  • AI-powered triage/care navigation guides patients to appropriate care levels and resources
  • Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

  • Tailored to match specific organizational needs and protocols
  • Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

  • Provides insights into patient engagement and interaction patterns
  • Enables data-driven decision-making for care team leaders
About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Product Description:

HealthSnap is an integrated virtual care management platform and service that helps health systems and provider groups improve patient outcomes, reduce utilization, and diversify revenue streams. From chronic disease-agnostic Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) to AI-guided care coordination, virtual care delivery, patented billing tools, and population analytics, HealthSnap is the simplest way to manage chronic conditions remotely.

HealthSnap partners with 150+ health systems and provider organizations and has remotely monitored and managed over 100,000 patients.

About HealthSnap:

HealthSnap is an integrated virtual care management platform that helps healthcare organizations improve patient outcomes, reduce utilization, and diversify revenue streams. From chronic disease-agnostic Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) to AI-guided care coordination, virtual care delivery, patented billing tools, population analytics – and so much more, HealthSnap is the simplest way to manage chronic conditions remotely.

HealthSnap partners with 160+ health systems and provider organizations across 33 states and has remotely monitored and managed over 100,000 patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

Description:

HealthSnap's top use cases include hypertension management, obesity management, heart failure management and type II diabetes management.

Please see additional details: https://healthsnap.io/use-cases/


Pediatric use cases:

None provided

Users:

HealthSnap's RPM and CCM partners include multi-specialty medical groups, health systems, or at-risk-provider groups such as Accountable Care Organizations (ACOs) or Clinically Integrated Networks (CINs). For each group, a targeted subset(s) of chronic disease patients are identified and prescribed a disease-specific RPM and/or CCM program powered by HealthSnap.

See more: https://healthsnap.io/who-we-help/ 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Home health, Community based organizations

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, eClinicalWorks, athena, eClinicalWorks, GE, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

HealthSnap’s RPM and CCM programs are completely digital and personalized to each care team and patient. The company combines a comprehensive disease-agnostic care management platform, pre-configured cellular health devices such as blood pressure cuffs, weight scales, and glucometers, and layers on personalized care management services to ensure the right patient receives the right care, at the right time. 

HealthSnap includes everything a healthcare organization needs to manage chronic conditions in a remote care world, including an EHR-integrated care management platform, enrollment services, device shipping and logistics, clinical care management services and patented revenue cycle automation tools.

Differentiators vs Competitors:

HealthSnap’s key competitive advantages include offering a chronic disease-agnostic and EHR-integrated Virtual Care Management Platform, a patented revenue cycle automation tool, cellular-enabled health devices to eliminate the need for smartphones or Wi-Fi access for patients, the ability to white-label the platform for clients, and full-service care management services. 

Keywords

Images

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Videos

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Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

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HealthSnap Virtual Care Management Overview.mp4

Downloads

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Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf
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HealthSnap Care Management 1 Pager.pdf

Alternatives

Company Details

Founded in 2018

Founded in 2015

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