Evidence-Based Medical Content We rely on quality medical and academic research, healthcare best practices, and recommendations from medical experts when developing our written materials. At least one member of the Medical Advisory Board collaborates with our writers to ensure that each title in the X-Plain® library meets national guidelines and standards of care for evidence-based medicine. Unbiased Health Information Health information is most useful when it puts the patient’s needs first. This guiding principle ensures that any discussion about treatment options is free of advertising and other forms of bias.

X-Plain Patient Education electronically documents the title, date and time the topic was started and completed and whether the topic was started, completed or printed. Since this is a public solution, no patient data is collected.

Interactive Tutorials X-Plain tutorials are self-paced, interactive learning tools. The programs feature animations, illustrations, and large text to engage the viewer, as well as on-screen prompts and interactive questions with corrective feedback to ensure understanding. Videos X-Plain videos are multimedia presentations that are designed to educate patients and improve health outcomes while saving staff time. The videos are self-playing versions of the interactive tutorials. Illustrated Handouts Illustrated handouts present comprehensive information on a health topic through text and illustrations. The handouts use large fonts, short paragraphs and are balanced with white space so that they are easy to read and understand. A Variety of Delivery Methods Clients and partners can deliver X-Plain Patient Education through their EMRs, patient portals, public websites, tablets, and bedside TVs. At home, patients can review content on their mobile phones. Illustrated Handouts Illustrated handouts present comprehensive information on a health topic through text and illustrations. The handouts use large fonts, short paragraphs and are balanced with white space so that they are easy to read and understand. Text The textual content gives detailed information on a health topic in article form. Text Overviews The textual overview includes concise introductory summaries of each health topic, usually in 200 to 300 words.

X-Plain simplifies information through multimedia, including animations, illustrations, and full narration with captions. X-Plain tutorials display interactive questions with feedback to gauge understanding and dispel misconceptions. Content is written around a 6th grade level. Educational Formats for Any Learning Style X-Plain adapts to the learning preferences of each patient. We provide identical content in the form of illustrated handouts, videos, and interactive tutorials. This allows health systems to accommodate varying patient needs while maintaining standardized education across the enterprise.

Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.

We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.

The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)

We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.

A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.