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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage their patients with stakeholders across their entire post-acute network. We help our customers efficiently create cross-organizational care teams and enable them to communicate about patient status and care strategies. This collaboration results in all parties becoming more engaged, responsive and accountable, which leads to better patient outcomes. Learn more at www.olio.health.

About Olio Health:

Olio is a healthcare software company that enables value-based care organizations to co-manage patients with post-acute care teams on behalf of their patients. Our platform and in-market support team encourage skilled nursing and home health providers to share progress updates, escalate concerns, and provide critical documentation promptly towards discharge. This visibility and ongoing communication stream across all stakeholders helps to improve patient outcomes and lower the cost of care.

Product Description:

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.


Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

About Conduit Health Partners:

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Scale utilization management strategies with your post-acute partners

Improve the quality of care while decreasing readmission rates and length of stay by establishing a process to co-manage patients across care settings.

Co-manage patients across all care settings

Create cross-organizational care teams that follow your patients through any level of care — from skilled to specialized — and enable them to communicate about patient status and care strategies in real-time with Olio's patient co-management solution, built for configurability and scale. 

Pediatric use cases:

None provided

Users:

Health Plans

ACOs 

Post-Acute Providers, including SNFs, Hospice, Home Health, IRF, LTAC, or anywhere that you need to co-manage your patients

Description:

Nurse First Telephonic Triage 

  •  Access to clnical advice
  • Mitigate unnecessary ED utilization
  • Support Health Network Comunity Lines
  • Call escalation for non-licensed call center, provider scheduling or RPM programs
  • Afterhours call support
  • Initial Workplace Injury Intake 
  • Readmission mitigation/ToC
Pediatric use cases:

Schmitt Thompson Clinical Content

Users:

Health Networks

Provider Practices/Clinics (adulit and Peds)

Payers/TPA

Employers- 

EHR Integrations

Integrations:

ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Olio’s software enables value-based care organizations – health plans, health systems, physician groups, and ACOs – to co-manage your patients with stakeholders across their entire post-acute network. We create cross-organizational care teams that enable you to communicate about patient status and care strategies. 

Differentiators vs Competitors:

Powerful Patient Co-Management: Olio's patient co-management software brings your entire post-acute network together in a single platform that enables collaboration, creates behavior changes across your stakeholders, and is proven to drive improved patient outcomes.

The Olio Business Model: Post-Acute Providers use Olio with no fees — at all, ever — no matter how many users they have, ensuring your entire network has access to the same solution. Olio is positioned to support all post-acute levels of care, not just SNF.

Olio's Effort Measurements: Our technology automatically tracks and measures engagement & responsiveness so you can see who is working hard on behalf of your patients and where there is room for improvement. 

Olio's Post-Acute Success Team: Based in every market, this team brings deep industry experience and serves as an extension of your post-acute network, using data and insights directly from Olio to spot trends, escalate concerns, and provide hands-on education and training to drive real-time improvements. 

Olio Accountability Reviews: We meet with you and your post-acute stakeholders monthly to deliver proprietary data and actionable insights about your network's performance, enabling you to set strategy and course-correct in real time. "

Differentiators vs EHR Functionality:

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

Differentiators vs Competitors:
  • Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
  • Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
  • High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
  • Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
  • URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience. 

Keywords

Images

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Calls Managed

Videos

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How Nurse Triage Improves Health Outcomes

Downloads

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Company Details

Founded in 2017

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