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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
When I Work
When I Work

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Categories

Solutions

Description

Product Description:

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. 

With integrated employee scheduling, time tracking, and communication, we put collaboration at the center of workplace operations and bring empathy, agility, and consumer-level simplicity to organizations of all sizes. Over 200,000 shift-based workplaces rely on When I Work to develop happier, more productive teams. 

About When I Work:

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. 

With integrated employee scheduling, time tracking, and communication, we put collaboration at the center of workplace operations and bring empathy, agility, and consumer-level simplicity to organizations of all sizes. Over 200,000 shift-based workplaces rely on When I Work to develop happier, more productive teams. 

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

SCALABLE WORK SCHEDULE MAKER

Built to scale across single or multiple locations.

When I Work is easy to adopt for teams of any size, and is built to scale across one or many locations. Start with a single location or team today, and scale to hundreds within weeks.

SHIFT ELIGIBILITY

Confident, cost-effective shift coverage—every time.

Let When I Work handle shift eligibility to ensure you always have the right people at the right place at the right time. Quickly and automatically match shifts with employee qualifications and availability.

CONTROL LABOR COSTS

Get real-time visibility into your labor costs.

Ensure cost-effective shift coverage that matches qualifications and availability with business needs. Prevent overtime before it happens with alerts, thresholds, and limits. Customers have reported seeing savings as large as:

  • 20% Decrease in labor costs
  • 8x Time saved scheduling
  • 3x Reduction in employee no-shows

EMPLOYEE SCHEDULING SOFTWARE

Use the mobile scheduling app to build, share, and track.

Auto Scheduling

Create the work schedule in one click with Auto Scheduling. Simply create the shifts you need and let the software schedule eligible and available employees with the right qualifications for each shift. It’s that simple.

Assign Tasks

Track the completion of team or shift tasks with Task Lists. Make sure your team is working together and on the same page. You can give everyone on your team the same list, right on their phone.

Schedule Templates

Save time and avoid creating the work schedule from scratch. You can copy and paste the previous week’s schedule or make a template to use over and over. It makes scheduling faster and easier than ever.

Remote Job Sites

Schedule shifts at different addresses or remote job sites. Handle multiple locations or departments with ease. Stay organized with easy-to-manage job sites within the same schedule.

EMPLOYEE SCHEDULING SOFTWARE FEATURES

Everything you and your employees need to manage the schedule is in one place—and it’s easy to use.

Manage Time-off Requests 

  • Moderate requests from your team in a few taps.
  • Stay organized
  • Keep a record of requests
  • Increase accountability

Fill Shifts 

  • Make it easy for your team to pick up shifts.
  • Increase shift coverage
  • Maintain staffing levels
  • Avoid frantic calls and texts

Trade Shifts 

  • Give your team the flexibility they want.
  • Empower employees
  • Save manager time
  • Reduce no-shows

Team Availability 

  • Get instant visibility into each employee’s preferences.
  • Make scheduling easier
  • Keep employees happy
  • Reduce employee turnover

STAFF SCHEDULING SOFTWARE

Make planning, filling, and covering shifts fast and reliable.

Confident Shift Coverage

Reliably match team capacity with business needs. Shifts are confirmed so you know who saw them.

Multiple Locations

Easily scale across one or many locations. Schedule multiple teams across job sites seamlessly.

Share Labor

Offer shifts to qualified employees and get notified when the shift has been picked up.

Labor Forecasting

Plan for the future with easy-to-use labor tools and manage your labor budget in real time.

Pediatric use cases:

None provided

Users:

Not specified

Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

Images

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