Integrate Flex TeleHealth to improve care

Flex TeleHealth is embedded directly into your EHR software — providing a seamless, easy to use approach to medical virtual visit connectivity. Automatically connect with your patients or schedule an appropriate date and time, from any device. Clinicians view and interact with the patient’s electronic medical record while in the virtual visit. This streamlines workflows to eliminate inefficient, time-consuming, and error prone manual data entry processes.

Benefits of Flex TeleHealth

Clinician to patient communication has never been as important and with virtual visits now being implemented, Harris Healthcare’s Flex TeleHealth is the solution that fits your requirements. The new Flex Telehealth solution is built for today’s environment and allows you to have multiple levels of patient services.

From the special reception area, to the multiple workflows and associated clinicians, all steps contribute to a smooth and efficient patient workflow allowing you to see more patients from anywhere. This is convenient for both you and your patients. Integrated with the EHR, Flex TeleHealth enables you to virtual visit while reviewing and placing the related orders. Flex TeleHealth controls all aspect of the virtual visits, from the reception, to the waiting room, patient visit and follow-up workflows.

Key features of Flex TeleHealth

• Online booking with clients – Use the app to check their appointment times.
• Calendar view of appointments – Keep track of all appointments in one place, with export to all major calendars (Google, iCal, Office365 and more).
• Secure client notes – Store client notes that are protected with end-to-end encryption to ensure they are kept safe and secure.
• Video calls for sessions – No additional software to install or sign up required.
• Works with any device – Web browser based (PC, phone and tablets).
• Waiting room capability – As in physical waiting rooms, allows you to never miss an appointment when running late.
• Agnostic to the EHR/EPR – Our solution is fully integrated with HARRIS Flex and has also been successfully deployed with multiple other EHR/EPR’s.

Not specified

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Clinicians, Care teams, Patients, Family, and external caregivers.