GetWell enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

• Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
• Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
• Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
• Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Learn how a Midwestern health system has partnered with Get Well to enhance patient engagement across its five hospitals, urgent care network, EDs, and primary and specialty care services, aiming to close care gaps, grow market share, and boost brand loyalty: https://www.getwellnetwork.com/resource/case-study-midwestern-health-system/

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

**The Revolution of Indoor Navigation** Connexient is dedicated to creating innovative Indoor Mapping, Navigation and Indoor Location-based Services Solutions for Healthcare and other Enterprise verticals. **MediNav starts with the world's most advanced and intuitive "blue dot" indoor navigation,** with audio prompts, off-route notification and much more. # More than Mobile Thanks to our 20 years of experience in Hospital wayfinding, Connexient understands and addresses the unique needs of Healthcare networks and your users - whether they be patients, visitors or staff - with rich features that solve real world problems. * **Parking Planner and My Car Saver -** that navigate users to the best parking location based on their appointment location inside the facility and saves their car’s parking location to return when they are finished. * **“All Screens” Solution** – ensuring that patients and visitors can access vital information anytime and anywhere across Mobile, Web, Kiosks and Digital Signage. * **Outdoor + Indoor, Campus and Network-wide Wayfinding** - guiding users across all the challenges of a campus and network of off-site facilities. * **Mobile Application SDKs and Web APIs** – to enable integration of maps and navigation into existing mobile and Web applications. # Enterprise Solution While we start by addressing the first “killer application” of Patient Experience, Connexient's vision is to **_Navigation-Enable the Enterprise_**. We are focused on the question of how Indoor Navigation can drive compelling value for users and ROI across the Enterprise in areas such as: * Operational & Staff Efficiency; * Asset Tracking & Logistics; * Facility Management; * Safety & Security; * and more. Connexient is therefore dedicated to providing the platform, tools and services required to provide and maintain Navigation-quality maps and Navigation Services as an Enterprise solution.

Think of Connexient as “Google Maps and Navigation for the Enterprise." We develop and provide Indoor Mapping, Navigation and Navigation-based Services for Enterprise clients that: 1. have buildings, facilities and/or campuses that are large and complex; 2. require control of indoor mapping and location-based data; 3. need to integrate maps and data into Enterprise applications; 4. require high reliability and accuracy - and technology-enabled services to support this. Since launching its "Navigator Edition v. 1.0" in January, 2015, Connexient has established itself as the best-of-breed market leader for Hospitals and Healthcare Networks. The MediNav solution is initially targeted at Patient Experience use cases, but is being seen by many of its largest clients as a new strategic “navigation layer” across the Enterprise technology stack, delivering ROI and compelling value across areas such as asset tracking, facility management, operational workflow, safety and security and more.

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.

**1\. Unique Capabilities.** Connexient is has pioneered and pushed forward the space of Enterprise Indoor Mapping, Navigation and Digital Wayfinding. Our combination of experience, unique and proprietary tools and processes and capabilities could not be developed or implemented by any Enterprise currently. **2\. Cost and Time.** The cost and time required to develop and deploy indoor navigation at Enterprise scale internally would be many multiples higher in just staffing alone. The only viable option would be to put together multiple technologies and platforms, each with their own license costs, and develop a custom solution by trial and error. Connexient's SaaS solution and turn-key services dramatically reduce cost of both deployment and maintenance when all factors are considered. **3\. Efficacy.** In order for Indoor Navigation to work, a user must be able to download an application, begin using it immediately, and be guided flawlessly through a labrynth of corridors - and often indoors and outdoors across campuses and through parking garages - with a user experience they will compare to outdoor navigation with Google or Apple. Connexient's knowledge, tools and processes we have developed - and most importantly our singular focus on these challenges - have made us the leading company in this field. This would be very difficult to replicate with in-house IT staff or developers at any cost.

Connexient has all of the technologies, domain knowledge and experience required for the successful deployment of Digital Wayfinding and Navigation Services as a Platform for Hospitals and Healthcare networks. **1\. Integrated All Screens Digital Wayfinding.** Encompassing Digital Signage, Kiosk, Web and Mobile to address all demographics, and all use cases needed to solve the challenges of Wayfinding. **2\. True Turn-by-Turn Mobile Indoor Navigation.** Connexient has developed and successfully deployed at scale in over 60M SF the world’s most advanced true turn-by-turn indoor navigation solution for mobile devices that includes rich Indoor Location-based features and services. **3\. Healthcare Focus.** Connexient’s 100% focus on the healthcare vertical market has resulted in a “Best of Breed” Indoor Navigation and Digital Wayfinding solution that addresses unique healthcare centric features and uses cases. **4\. Enterprise-grade Indoor Mapping and Data Services.** The Connexient team brings 20 years+ experience in Hospital Wayfinding and a fanatical focus and dedication to Enterprise-grade Indoor Mapping and Data Services, to insure that your patients, visitors and staff have a flawless, intuitive experience that gets them to their destinations. This is complemented by a cloud-based Map Editor and CMS, which - if desired - in the future can enable Client staff to manage your own updates and instantly publish to all platforms. **5\. Experience and Proven Ability to Deliver at Scale**. There is a huge difference between a 'blue dot demo' and a solution that can reliability and intuitively navigate users through a labrynth of hallways in a large, complex facility. Connexient has proven its ability with over 30 clients, 60 sites and 60 million square feet of indoor navigation. And we continue to grow and rapidly improve our tools and processes. **6\. Enterprise Navigation Platform-as-a-Service.** While Patient and Visitor Experience is without doubt the first use case “killer application”, Connexient’s driving vision and product roadmap is as a platform + services solution to Navigation-Enable the Enterprise. The **MediNav APIs and SDKs** make it possible for clients to integrate MediNav Digital Maps, Wayfinding, Navigation and Location Services into existing applications and platforms over time, delivering increasing value to your patients, visitors and staff.