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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Digital Whiteboard
Digital Whiteboard

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Categories

Solutions

Description

Product Description:

The Digital Whiteboard is an in-room display designed to enhance patient care and engagement by automatically showing real-time information typically found on traditional dry-erase boards. Integrated with the EHR, it keeps data up-to-date without requiring manual updates from nursing staff, reducing workload and improving accuracy. Available as a standalone display or integrated with patient TVs or touchscreens, it features customizable widgets, automatic day/night modes, and ensures patients and families have constant access to essential care information.

About Oneview Healthcare:

Oneview is the connected care experience company – a global leader in patient, clinician and hospital

system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems

for fully automated, consistent and personalized user experiences for all. Oneview’s digital tools are fully

customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical

workflows while enhancing communication and engagement for all users. To learn more, visit

oneviewhealthcare.com.

Product Description:

Ask Avo acts as a “digital front door” for clinicians, helping them navigate their complex EHR with ease. Ask Avo is actionable, allowing providers to ask for a patient chart summary pre-visit, a care gaps analysis, an ambient note, an order placement, and more. This unique combination of clinical decision support paired with real-time actions not only enhances provider decision-making but also saves them valuable time and improves patient outcomes.

About Avo:

Avo’s clinician support platform empowers healthcare organizations to standardize care and reduce burnout by effortlessly incorporating guidelines and protocols into the clinical workflow. By centralizing the latest information and transforming it into actionable tools in the EHR (or outside of it), Avo simplifies everyday tasks like pre-charting, care planning, documentation, ordering, and more. 

Avo’s foundational product, Avo Pathway, is a medical reference tool that comes with a free library of digitized society guidelines and top calculators. In addition to customizing pre-built templates from leading medical societies and academic medical centers, health systems can leverage their own content to turn pages of guidelines and protocols into useful clinical tools.  

Avo’s time-saving AI product, Avo Assistant, is an end-to-end clinical workflow tool that helps healthcare organizations reduce burnout by automating every day tasks like pre-charting, care planning, documentation (with ambient listening) and ordering. 

The platform is EHR integrated and powered by its "no-code" Avo Builder, which allows systems to use drag-and-drop functionality to customize Avo products. After a quick one-time install, updates can be published immediately without needing IT support. 

Avo was built for clinicians, by clinicians. Randomized control trials have shown that Avo saves clinicians 50% of their time on average and has improved admission delays to the ED by 30%. Importantly, nearly 100% of Avo users advocate for more Avo use cases after implementation. At Avo, we believe there is a better way to standardize care - with love, not alerts. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

These displays use large fonts, clear icons, and intuitive layouts to present real-time updates like care team details, daily schedules, and safety precautions. The information is organized to minimize confusion, requiring no interaction or navigation, making it especially helpful for patients who may be recovering or under stress. The layout is also customizable to meet hospital branding and unit-specific needs, ensuring both familiarity and comfort in the patient environment

The Oneview Digital Whiteboard is highly configurable to meet each patient’s unique needs and the content can also reflect the patient's preferred language. It pulls real-time data from hospital systems, such as the EHR, to display personalized information like the patient’s name, care team, schedule, and safety precautions. Hospitals can configure which widgets appear based on unit type or patient demographics—for example, showing discharge plans in surgical units or highlighting pain management in oncology.

Oneview’s Digital Whiteboard is designed to be both accessible and reliable by providing real-time, easy-to-read patient information on fixed in-room displays without requiring user interaction. The content is automatically updated through integration with hospital systems like the EHR, ensuring accuracy while reducing the need for manual input from staff. Its consistent layout, clear visuals, and customizable widgets make critical details—such as care team contacts, precautions, and daily goals—readily visible to patients, families, and care teams. With 24/7 operation and centralized device monitoring, the Digital Whiteboard delivers dependable performance that supports communication, streamlines workflows, and enhances the overall care experience

Oneview’s Digital Whiteboard supports care coordination by providing a centralized, real-time view of critical patient information that is accessible to all members of the care team, as well as patients and families. It displays up-to-date details such as care team contacts, safety precautions, scheduled activities, and discharge plans—automatically pulled from the EHR—ensuring everyone is aligned on the patient's status and care goals. This transparency fosters collaboration among clinicians, reduces communication gaps, and empowers patients and families to stay informed and engaged in the care process, ultimately improving continuity and efficiency across the care journey.

Oneview's Digital Whiteboard enhances patient education and engagement by displaying easy-to-understand, real-time information about a patient's diagnosis and treatment plan. It offers a more engaging way for patients to visualize their care journey by presenting key details like care team members and daily schedules in a clear format. This helps patients better understand their condition and treatment, fostering a sense of involvement and empowerment in their care. By providing accessible, visual information directly in the patient room, the Digital Whiteboard promotes active participation and better communication between patients and care teams.

By linking directly with the EHR system, the whiteboard automatically displays the most up-to-date patient information, including care team details, medication schedules, and treatment plans. This seamless data flow ensures that care teams are constantly informed of patient conditions and any necessary actions, helping to improve coordination, reduce manual updates, and enhance overall efficiency in patient care.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is HIPAA secure and SOC 2 Type II certified.

Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. For example, when a clinician “Asks Avo” a question, the AI rephrases the question on the backend based on what it believes the clinician intended to ask. At the same time, its’ large-language-model questions and verifies the response for accuracy, relevancy, and comprehensiveness. The clinician then has full visibility into where the response was sourced from and has the power to change the source if they wish. Avo believes that AI must understand its limits, and thus the product allows clinicians to click the “AI Critic” button to see where there may be clinical gaps in the response. The product was purpose-built to assist, not dictate.

Ask Avo pulls from 2K+ society guidelines and approved research content including pathways and order sets to produce relevant results.

Ask Avo evidence is constantly reviewed and updated by the team of clinical informaticians and AI software.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. They don’t need IT resources to do it, which is generally the key blocker to implementing AI solutions in the EHR. Systems have access to drag-and-drop functionality via Avo’s Builder platform to customize Ask Avo, and updates can be published immediately without needing IT support. Because Avo offers an end-to-end workflow solution, clinicians can also seamlessly integrate Ask Avo into many aspects of their work. For example, once a clinician asks the tool a question and receives a response, they can easily pull that response in their everyday tasks like pre-charting, documentation, and ordering, among much else.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations.

Ask Avo can produce a Chart Synopsis & Care Guide, which enables clinicians to quickly pull a snapshot on the patient in an easy-to-view format, including highlighting any care gaps that may have been missed.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Use Cases

Description:

Oneview's Digital Whiteboard enhances patient care by displaying real-time information like patient details, care team contacts, and safety precautions. It features customizable widgets for displaying important data, day/night mode adjustments, and integration with hospital systems to ensure up-to-date information. The DWB can operate in standalone or integrated modes, providing flexibility for different environments. Its reliable display improves communication among care teams and enhances the patient care experience.

Pediatric use cases:

There are different layouts and designs that were created to support pediatric units. From tailored information to playful illustrations, the Digital Whiteboard is confiugurable to compliment younger populations.

Users:

Users include:

Patients: Patients can access real-time information about their care, including their care team contacts, discharge plans, and safety precautions. They can also control aspects of their room environment such as lights and temperature.

Care Teams: Healthcare providers use the whiteboard to view up-to-date patient information, streamline workflows, and enhance communication. The DWB displays essential patient data, integrates with the EHR, and supports virtual care initiatives.

Families: Families can use the whiteboardto stay informed about the patient's care and communicate with the care team. This helps them understand the patient's status and any precautions or requirements.

Description:
  • Clinical Reference tool (AI-UptoDate in the EHR with patient context)
  • Documentation Assistance 
  • Ordering Assistance
  • Pre-Charting Assistance 
Pediatric use cases:

Driscoll Children's is one of the early adopters of Ask Avo

Users:

All clinicians 

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts/Eclipsys, Other

Hardware Compatibility:

Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, athena, eClinicalWorks

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

The The Digital Whiteboard displays real-time patient information, such as care team contacts and safety precautions, directly in the patient's room, while EHRs store comprehensive medical histories accessible by healthcare providers through secure logins. The The Digital Whiteboard is designed for easy, patient-facing visibility with customizable widgets for important data, whereas EHRs focus on maintaining standardized medical records. 

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Does not exist within most/all EHRs today 

Differentiators vs Competitors:
  • EHR Integration ond Actionability: Tools not integrated into the EHR are never top-of-mind for clinicians and therefore require a huge investment from health systems to drive up adoption. Additionally, point solutions slow clinicians down instead of streamlining everything they need in one place. Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. 
  • Customizable, Actionable & Easy to Deploy: AI consult tools currently in the market simply produce a basic clinical summary, aren’t customizable, and lack critical, hospital-specific guidelines that meet the needs of local populations. Additionally, many tools require a tremendous amount of time and effort for IT teams to create, implement, and maintain. Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. 
  • Trustworthy, Relevant & Transparent: Studies have shown that, especially in healthcare, ChatGPT is prone to hallucinations and incorrect or irrelevant source citations, in some cases referencing research that does not even exist. Health system decision-makers often lack insight and control into how AI tools on the market will guide their clinicians.Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. 
  • In a recent study of Ask Avo, 61 clinicians were asked to question both Ask Avo and ChatGPT 4o with the same 10 clinical prompts that involved questions about complex patient scenarios. After receiving a response, the physicians rated the answers based on trustworthiness, actionability, relevancy, comprehensiveness, and format-friendliness. Ask Avo outperformed ChatGPT 4o on all fronts with an average of 33% better ratings across all criteria and was statistically significantly better. Clinicians' feedback included, “Ask Avo is MUCH better than ChatGPT. I love the citations built directly into the source and the ability to easily pull those citations up on the same tab. I love the "AI Fact-Check" option that makes the limitations clear as well. This is excellent” and “This program cited its sources, which increases my comfort and trust in it tremendously.”

Health Equity

Oneview supports over 32 languages, including features such as right-to-left language support, screen reader tools, and the ability to change the display language on devices. Additionally, Oneview integrates with third-party language service applications which can be deployed on Oneview devices to facilitate interpreter involvement in care discussions at the bedside.

Keywords

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Oneview Integrated Digital Whiteboard

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Company Details

Founded in 2007

Founded in 2018

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