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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Linc360
Linc360

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Categories

Solutions

Description

Product Description:

With Lincata, "screen time is a good thing". Utilize your existing inpatient room screens to command attention.

Health Systems have no better opportunity to improve outcomes and gain loyalty than when the patient is in the room. Linc360, by Lincata, improves experience and loyalty through five core components including Clinical, Education, Marketing, Services, and Entertainment.

Other digital solutions compete for impressions when patients are out in the world. Lincata cuts through the competition by speaking directly to patients about your Health System right when in-room patients are looking, making your System front and center.

Lincata's dynamic in-room screen workflows inform and educate the patient about their care plan, and promote engagement in your health system mobile app and/or patient portal. When patients are engaged; outcomes improve, loyalty is gained, and all parties benefit.     

About Lincata :

None provided

Product Description:

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

About pCare:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Personalized clinical content comes directly from EHR integration.

Patient activities are tracked and reportable.

Multiple formats can be leveraged to provide patient education.

Each patient journey is personalized via EHR integration, clinical conditions, and admitted diagnosis.

Linc360 offers clinical content, or health systems can leverage their own existing education library.

Education content can be preconfigured based upon standards for diagnosis and conditions, with ability to adjust for individual patient needs.

Lincata supports EHR integration as described in the associated paragraph.

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

With ingeterations in place, pCare tracks when content is accessed, completed, along with answere to learning verification questions - all of which can be ported back to an EHR via results message. Additionally, all de-identified transaction data is saved in our system for reporting and can be made available back to clients via data exports.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

Use Cases

Description:

Linc360, by Lincata, transforms existing in-room patient TV's into interactive digital hubs by integrating with the hospital EHR. 

Linc360 offers a personalized experience for each patient and provides education, concierge, and digital care plan capabilities, among others.  

Hospitals utilize Lincata to promote and connect patients to vertical services, as well as drive engagement into existing patient portal and mobile application investements.  

Pediatric use cases:

Linc360 is designed with ability to support all hospital and health systems, including Pediatrics.   

Users:

Linc360 is designed with ability to support all hospital and health systems, including Pediatrics, Specialty, Surgical, etc.     

Description:

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases:

Same functionality above with an age-appopriate interface.

Users:

Patients, families, and staff

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts/Eclipsys, CPSI, MEDHOST, QuadraMed, Other

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Linc360 offers digital marketing workflows to support ability for a hospital to promote and connect patients to vertical services.  

In addition, Linc360 is an open system with ability and desire to integrate with complimentary health system investments (dietary, survey, rounding, education, etc.). 

Differentiators vs Competitors:

Lincata offers a comprehensive digital careboard solution, with significant digital marketing capabilities, and workflows focused on increasing registration and engagement of patients in their patient portal and/or mobile application. Lincata supports 20+ languages.   

Differentiators vs EHR Functionality:

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs Competitors:
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.

Keywords

Images

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Lincata UI .png

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Videos

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Linc360 Patient Welcome and System Overview.mov

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Downloads

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Lincata_Download.pdf
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pCare_PrescribedEducation_CaseStudy.pdf

Alternatives

Company Details

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