Remo content is written by clinical dementia experts and has no ulterior motive. All content is rigorously reviewed for accuracy and to ensure no bias.

Our algorithm and care teams suggests content tailored to individual patients based on their care plan, previous content engagement, and care journey.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail. Our content library includes video, audio, and written content.

Our algorithm and care teams suggest content tailored to individual patients based on their care plan, previous content engagement, and care journey.

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Our commitment to accessibility begins with language. Our platform is available in 34 languages, augmented by a multilingual IDT trained in delivering culturally appropriate care. Additionally, to account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text. For dyads who are hard of hearing, visits are automatically closed captioned. Any partner organizations we work with must also be aligned in our ethos of delivering culturally competent care.

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Through extensive interviews with caregivers, we know that getting to a doctor’s visit is oftentimes the most disruptive part of the care journey. Not only does this create more friction and disorientation for beneficiaries, but for many caregivers, getting their loved one to a doctor is simply not an option due to geographic location or economic status. Virtual care allows Remo to mitigate this pain point for dyads in rural communities or communities with a high Area Deprivation Index — bringing the village of care directly to them. We seek to deeply understand the communities we serve and pinpoint where our service is most needed. We do this by closely examining ADI, dual-eligibility and prevalence of beneficiaries receiving a low-income subsidy in any given county to ensure we are servicing areas with greatest need.

To assess dyads holistically, we screen for social determinants of health (e.g. economic factors, education/health care access and quality, neighborhood and built environment, social/community context) to identify barriers to care. These inputs are integrated into our proprietary risk scores, enabling our IDT to build out person-centric care plans that address holistic needs of the dyad and proactively remove barriers to care. Our robust analytics infrastructure enables reporting on race, ethnicity, language, gender, sexual orientation and disability status. This foundation is how we will examine intervention effectiveness and outcomes across each of these groups, laying the foundation for how we’ll improve health equity in dementia care in key areas of need.

In the realm of digital health, particularly in the sensitive field of dementia care, trust is not given lightly—it’s earned, beneficiary by beneficiary, caregiver by caregiver. At Remo, we understand that each byte of data we protect carries with it the weight of a human life, a story, a family's trust. That's why our security practices are more than procedures; they are a set of deeply held principles, a reflection of our unwavering commitment to safeguarding our community's health information with the utmost care and respect. To that end, our systems are not only HIPAA compliant, but compliant with HITRUST and SOC2 security certifications.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Our teams receive extensive training on delivery of culturally-competent care, accounting for individual needs/preferences.

Remo combines consumer-grade design with technical prowess to deliver best-in-class care that transcends geographic and economic barriers, reduces technological barriers, and optimizes outcomes.

Our platform is designed from the ground up to be inclusive, representative, and purposeful in our imagery and language.