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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Telesitting
Telesitting

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Categories

Solutions

Description

Product Description:

VirtuALLY.io provides a full-service option for Virtual Sitting. From the time our partnership begins, we will work with your institution to build workflows to integrate into your team and provide seemless care and education for your stafff. From extensive GO LIVE planning, to the time we start are our services, and beyond- we are committed to starting a successful Virtual Sitting service at your institution. 

The 24/7 centralized team of highly trained observation technicians prioritizes a level of care that leads to improving patient outcomes and reducing hospital staffing costs through the use of preferred technology. The observation team facilitates constant communication to alert on-site staff about patient behaviors that may lead to falls, self-harm or other dangers.

We can use the technology already in place at the health system, or bring the tecnology through our partnerships with world-class technology providers.

About VirtuAlly LLC:

From the very start, VirtuAlly was crafted by some of the sharpest minds in the virtual care space. Born out of a leading Academic Medical Center, this was a shared effort in collaboration with one of the only three Telehealth Centers of Excellence.

As the healthcare industry continues to navigate through exceptional challenges and never-before-seen pressures, we’re grateful for the opportunity to influence positive change. With a focus on providing top-quality Virtual Sitting and Virtual Nursing services to patients, caregivers and staff members we are the ALLY for those who need it most. For patients, we provide a layer of safety by reducing incedences of falls, prevent self-harm and suicide attempts within variety of institutions across the country. For caregivers, we’re providing the peace of mind and a second set of eyes is looking after your loved one. And for bedside care staff, we are partnering to optimize a culture of safety at your institution. 

As a technology agnostic company, we parterner wtih reliable technology companies to provide our services. Our Virtual Sitters are housed in a well oiled Command Center that is dedicated to ensuring the safetest care is being delivered to our patients. The Virtual Nursing staff works from remote environments and heavily vetted to augment our top notch care model.  

Our solutions are built on a collaborative partnership between the bedside clinical team and the VirtuALLY.io staff. We partner with organizations to allign quality improvement efforts and focus on showing our impact on patient related outcomes and workforce benefits. 

Product Description:

Use the device you want for any condition

Leveraging our health IoT platform and access to secure data from 540+ personal health devices, our remote monitoring application doesn’t lock patients and providers into a single device vendor or a few select brands. It offers maximum device flexibility to support remote care for chronic and post-acute conditions. From diabetes and hypertension to COPD and beyond, Validic® Impact remote monitoring manages multiple chronic care programs, concurrently or asynchronously, regardless of condition or population size.

Scale across conditions, populations

Organizations of all sizes can create and scale remote monitoring programs and offer meaningful, continuous and personalized care, across populations and chronic conditions. Standalone, disease-specific platforms are not necessary or economical. Organizations are not locked into a single vendor for every chronic condition or the need to budget multiple implementation and service integrations.

Improve operational efficiency with true integration

Many health IT vendors claim to “integrate” into the clinical workflow, but what they really do is “interface.” Our solution integrates directly into the clinical workflow, with standardized integrations through the Epic Connection Hub and Cerner Millennium®. Clinicians can enroll and monitor patients in an RPM program directly from their chart, launch our application from In-Basket messages, and streamline workflow by eliminating unnecessary clicks, toggles and uploads. 

Ease the burden on clinicians

Because we know healthcare providers’ time is better spent with patients and not on administration, we designed our remote monitoring application to fit seamlessly into the systems they already know and use. Organizations don’t need to hire additional staff or allocate extra resources to RPM programs. Clinicians can view and manage critical data and notifications within the clinical workflow and view historical trends directly in the patient’s health record. They don’t need to be data scientists and will notice a reduction in redundant and inefficient manual tasks, ensuring they spend more time on what matters most - direct patient care.

About Validic, Inc.:

Validic is a digital health and personalized care company. With the world’s largest health IoT platform and EHR-embedded remote care application, we help care teams give every patient tailored interventions and personalized care, improving healthcare efficiency and delivery, and empowering patients to play an active role in their health and well-being.

Compatibility level

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Clients

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Product Capabilities

Validic's remote care application supports more than 100 devices to allow patients to share biometric data from outside the hospital or clinic. It is extended to patients in two ways. First, it allows for a BYOD smartphone offering, where the patient can download our HealthBridge™ app and complete enrollment and device pairing on their personal device. Peripheral devices such as scales and blood pressure cuffs are provided by their care team or purchased by the patient online or in stores. The application also allows for the shipping of a pre-configured, locked-down tablet (kit), where all peripherals can be pre-paired and it "just works" out of the box. Whether provisioned from the BYOD or "kit-based" model, the data seamlessly flow from the patient's device and into the RPM program, where it is evaluated against programmed rules, is able to escalate alerts directly to providers or nursing queues, and is viewable and actionable within the EHR.

The client configures Validic's program defaults, with customizeable rules at the program and individual patient levels. The data we receive from the patient's devices are evaluated against the program rules and the result of those evaluations can be alerts to providers, messages to specified individual or shared inboxes, follow-up surveys for more information, or messages sent directly to the patient with instructions on what actions they should take. Our clients build their programs with the appropriate measurement goals and thresholds to enable them to have awareness of any concerning trends in a patient's condition.

Validic's remote care application also includes asynchronous, conversational chat capability. They are used in two ways. First, to evaluate data received from a patient's device. For example, if a blood pressure reading is above the threshold set by the care team in that patient's program, the team can trigger a follow-up conversation to gather additional information from the patient such as worsening symptoms or medication adherence. Second, care teams can send chat conversations regularly (daily, weekly, etc) as a way to check in with the patient about their condition, progress in the program, or to gain other insights. The care team can build rules that evaluate the chat conversation responses and deliver alerts and escalations in a variety of ways, such as to a configured EHR message inbox. For example, an answer to a question of "are you feeling better/same/worse today" with an answer of "worse" could trigger a message for follow up.

Our patient-facing solutions can be offered on a pre-configured "zero setup" tablet, where the patient's peripheral devices are pre-paired and ready to go out of the box. The patient simply types in a PIN code and leaves the tablet plugged in/charged and in close proximity to the peripheral devices when taking readings. There are no other actions for the patient to take other than using their blood pressure cuff, scale, etc to take readings. For users who may already have their own glucometers, scales, or blood pressure cuffs, we support an expansive library of devices and continue to add more to our platform annually. This allows many patients to use the medical device with which they are already comfortable. Third, for patients who are comfortable using their own smartphone/tablet, we support Android and iOS through our HealthBridge™ native apps. After completing a simple, guided self-enrollment process, the patient is directed to pair their device, and readings seamlessly flow through the app as long as it's running in the background. The patient isn't required to open the app or take any additional actions beyond recording measurements using their peripheral devices in proximity of the phone where the HealthBridge™ app is installed. Finally, the HealthBridge™ app runs in English and Spanish.

Starting with industry-standards-based templates, our implementation team guides each customer through the creation and customization of care plans for each program into which that the customer is planning to enroll patients. These goals, rules, and alerts allow our customers to build highly specialized care plans that enable the care team to be alerted and informed regarding patients who need to be engaged, while giving them confidence on patients who are performing well in the program. Validic's remote care application allows for each program to have a default configuration that will apply to each enrolled patient, while also enabling the care team to modify thresholds and alerts on a patient-by-patient basis, to give as much flexibility as is needed to manage care.

Validic's digital health and remote care platform is integrated with the Cerner and Epic EHRs, and NextGen Video Visit solution. Our integration includes: - Seamless integration of the provider clinical experience within the EHR via an embedded SMART on FHIR application. This includes SSO so there is never a need to have a second password. Providers work directly in the EHR and never have to "launch out" to a second application. - Enrollment of a patient into a program happens directly within the integrated experience. The care team can see which programs a patient is already enrolled into and enroll them into additional programs, all within the EHR embedded workflow. Data needed for enrollment is automatically read from the EHR, avoiding the need for the care team to manually type in demographic information. - The ability to generate inbox/inbasket messages directly into the EHR's native messaging system. This makes the information generated by remote care programs live alongside other messages that are being sent to the care team, including shared inboxes/inbaskets, to facilitate workflows where the care team is flexible throughout the day/week. - Writing the discrete result values received from the patients devices directly into the EHR flowsheet, so that it is evaluated by Validic's RPM rules within the program and also becomes part of the patient's medical record, to be used by other processes within the EHR as well as any downstream analytics, population health, HIEs, or other systems that depend on the EHR chart being comprehensive.

For higher-acuity programs or programs for individuals with lower technical abilities, Validic can provide everything from simple ship-and-forget clinical device fulfillment and IT setup and configuration to reverse logistics, friendly and compassionate 1-800 patient-facing technical support, and outbound onboarding calls to support a patient’s first experience with the programs. Staff training is part of our customer onboarding/go-live processes.

Use Cases

Description:

VirtuALLY.io Virtual Sitting Solutions can be deployed in a number of healthcare settings and environments. 

While each organization we work with has unique needs, the VirtuALLY.io Virtual Sitting Solution has benefits for all. Our solutions reduce the need for in person sitters, increase staff retention and satisfaction, and improve care team safety.

Hospitals - VirtuALLY.io Virutual Sitting can replace or augment the 1:1 in person sitting for: 

  • Patients at risk for falls
  • Patients at risk for elopement
  • Patients with low to moderate suicidal ideation
  • Patients with altered mental status
  • Patients obstructing care plans
  • Behavioral health patients

Mental Health Facilities - When deployed in mental health facilities, VirtuALLY.io’s Virtual Sitting Service helps:

  • Patients with mental health disorders leading to altered mental status
  • Patients at risk of self-harm behavior
  • Patients obstructing care plans
  • Patients with aggression
  • Patients with low to moderate suicidal ideation

Post-Acute Care - Our Virtual Sitting Solutions are implemented in post-acute care settings for:

  • Patients at risk for falls
  • Patients at risk for self-harm or injury
  • Patients experiencing altered mental status

Senior Living Communities - Virtual Sitting provides senior living communities with a reliable system to help care for:

Residents with Alzheimer’s and Dementia

Residents at an increased risk for falls

Residents with a history of aggression

Residents with a spouse/partner who may need assistance/ redirection when alone

Residents who may require sleep cycle or toileting documentation

Residents with an assertive toileting plan

Pediatric use cases:

VirtuAlly.io Virtual Sitting Services can be used in pediatric facilities and as we are currently in that space, we have refined focused training for this population. Most frequently we are used for: 

-Behavioral Health Patients

-Eating Disorders

-Low/Moderate Suicide Risk

-Self Harm

-Staff Safety

-Drug Diversion

-Social Concerns

Users:

We have a variety of facilities that we currently work with:

  • Medical Univeristy of South Carolina
  • Emory Healthcare
  • Orlando Health 
  • Tidelands Health
  • Mount Pleasant Gardens
  • Mission Community Hopital 
Description:
  • Remote monitoring for acute episodes and transitions of care
  • Personalized care for chronic condition management, including but not limited to: hypertension, heart failure, diabetes, gestational diabetes, chronic obstructive pulmonary disease, preeclampsia, asthma, kidney disease.
  • Personalized care programs for managing well populations


Pediatric use cases:

None provided

Users:

Clinicians

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Being a technology agnostic service provider, we partner with technology providers to fulfill the clients documentation requirements. Often this is directly into the EHR of the system, other times in the platform the client chooses for Virtual Sitting, or option for a home grown option that can be shared with the client.

Differentiators vs Competitors:
  • Longest standing service provider in the market
  • Ability to leverage industry leading technologies
  • Flexible, customizable solutions and service plans with in-depth documentation and reporting capabilities
  • Evidence-based at our core with solutions designed alongside frontline care teams
  • Primary virtual care services include Telesitting, Virtual Nursing, and consultative services
  • Drastic improvements in annual savings per unit, patient fall reduction, employee retention and length of stay & admissions where deployed
Differentiators vs EHR Functionality:

Validic saw that many healthcare providers and payers struggled to manage data provided by aggregation platforms, so we built an entire operating system around our award-winning healthcare IoT platform. Impact prevents the need for numerous vendor relationships, buying cycles, implementations, or one-off workarounds to get patient-generated data operationalized in the clinical workflow. With Impact, organizations can move beyond one-off, disease-specific platform purchases. Instead, Validic Impact enables providers to scale implementations of disease management programs across disease states. Organizations are, therefore, not locked into a single vendor or the need to budget for multiple implementations and service integrations.

Differentiators vs Competitors:

Validic takes a platform-first approach to remote patient monitoring, setting it apart from condition-specific solutions and delivering programs at scale. We power the largest centralized RPM program in the nation, with more than 250,000 patients enrolled to date. Validic offers access to the widest range of devices and data sources, providing connections to more than 530 devices. Enabling remote monitoring capabilities within existing clinical systems and workflows, our remote monitoring solution enhances rather than detracts from substantial investments made in enterprise-wide solutions like the EHR. Administrators and physicians can configure the program the way they want, setting up personalized patient experiences and notifications to fit their preference. Our solution supports a bring-your-own-device model and a fully curated, ready-to-use kit mailed to the patient.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2010

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