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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Tele-Critical Care
Tele-Critical Care

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Categories

Solutions

Description

Product Description:

Critical care units often face significant bottlenecks, with patients experiencing long waits for limited ICU beds. Studies indicate that nearly half of the patients admitted to ICUs could be adequately managed in less intensive settings. These delays not only increase morbidity and mortality rates but also escalate healthcare costs. Equum Medical’s Tele-Critical Care Services provide an innovative solution to these challenges by offering comprehensive, remote critical care coverage.

Our services include both episodic and round-the-clock ICU coverage through telehealth consultations and management. By leveraging advanced telehealth technology, we help standardize workflows and protocols, guiding house staff and hospitalists through critical procedures. This approach ensures consistency in care delivery, improving patient outcomes and operational efficiency.

Equum Medical’s Tele-Critical Care Services extend beyond the ICU, enhancing critical care support in the emergency department (ED) as well. This ensures that high-acuity patients receive the appropriate level of care from the moment they arrive, significantly reducing adverse events and shortening lengths of stay. By integrating our services, hospitals can optimize patient flow, minimize ICU overcrowding, and enhance overall patient safety and satisfaction.

Our tele-critical care model allows healthcare providers to manage high-acuity patients more effectively, ensuring timely interventions and reducing the strain on ICU resources. By providing expert critical care support remotely, Equum Medical helps hospitals deliver high-quality care to patients, regardless of their location. This innovative approach not only addresses current critical care challenges but also sets the stage for a more resilient and efficient healthcare system.

About Equum Medical:

Equum Medical is a leader in the telehealth industry, dedicated to transforming healthcare delivery with innovative, technology-enabled solutions. Founded by experienced physicians and healthcare professionals, Equum Medical is a trusted partner for hospitals and healthcare systems aiming to enhance patient care, improve operational efficiency, and address workforce challenges. Our mission is to provide high-quality, accessible healthcare services, particularly in rural and underserved communities, through a comprehensive suite of telehealth solutions.

Equum Medical offers a wide range of telehealth services designed to meet the diverse needs of healthcare providers and patients. Our services include, Virtual Nursing, Tele-ICU, Virtual Sitter, Telemetry, Multi-Specialty Telehealth and High-Acuity Care.

Our Unique Proposition centers on our physician-founded and operated approach, ensuring services are designed with a deep understanding of clinical workflows and patient care needs. With over 200 years of combined telehealth experience among our leadership team, we offer unparalleled expertise to our clients.

Equum Medical is committed to addressing healthcare workforce shortages and enhancing care delivery through strategic telehealth solutions, making high-quality healthcare accessible to all.

Product Description:

eVisit’s Best in KLAS 2024, virtual care platform enables healthcare organizations to improve outcomes, revenue, and efficiencies—using their own network of providers to deliver virtual care. With eVisit, healthcare organizations deliver faster, more convenient care to their patients with virtual urgent care, primary care, specialty care, pre-post op care, and employee care. eVisit helps more than 250 healthcare organizations compete and thrive in today’s changing healthcare market. For more info, visit eVisit.com

Join us in simplifying healthcare delivery to everyone, everywhere.

About eVisit:

eVisit is the leading virtual care transformation partner for innovative health systems and large, complex healthcare delivery organizations. Backed by Goldman Sachs Asset Management, the company supports seamless integration of virtual care initiatives across service lines with configurable workflows and clinical expertise to increase access, improve quality, and optimize the productivity of clinical teams while improving the financial resilience of health systems. eVisit is trusted by several of the Top 20 leading US health systems, and the company's leaders have a combined 100+ years of experience in partnering with health systems. Learn more at www.evisit.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

eVisit offers multiple patient digital front door options to request and join a virtual visit. eVisit can integrate into existing patient portals, patients can login to eVisit with SSO, or patients can access a quick (customizable) intake form (from a QR code, button on an organization's website, etc.). The experience does not require an app download. eVisit also offers multiple clinician digital front door options to join a virtual visit with a patient. Clinicians can login to eVisit via SSO and schedule a virtual visit directly with their patients, or create an on-demand visit link. eVisit can also be embedded into an existing EHR so clinician's can join a visit with the patient using a SMART on FHIR launch. During the visit, users are also able to distribute a visit link to loved-ones.

Using eVisit, healthcare organizations can customize their patient intake questions as well as capture reportable patient responses and digital acknowledgements. eVisit's Virtual Triage Center (VTC) serves as the command center for healthcare organizations and queues all virtual visit requests. The VTC displays relevant data points to create situational awareness in managing the queue of patients. These data points include a patient’s total wait time, language spoken, current status, contact information, visit type, patient location, and more! The VTC data points can be customized, filtered, and sorted based on what data organizations would like to capture/show. This allows clinical users to be more efficient in prioritizing requests that may be coming from multiple locations and easily identify requests that still need to be assigned to a provider. Patients and Clinicians can receive email/text notifications and reminders about the visit. Before joining a visit, patients and clinicians can chat and upload documents/images. They will also be placed in a virtual lobby where they can check their mic, video, and network connection.

eVisit offers HIPAA-compliant video connection with the ability to switch to phone/audio or dial directly into the visit. During the virtual visit, users can invite other clinicians, loved-ones, or third-party interpreters to streamline communication and improve the patient experience. Both patients and clinicians can control if they would like to turn on or off their video and when on a mobile device, flip their camera view. For inpatient workflows, clinicians can control PTZ cameras during the visit. eVisit also supports file sharing, screen sharing, and group chat. After the visit has ended, patients and clinicians can submit their visit feedback.

eVisit can be embedded into an existing EHR so clinician's can leverage existing patient demographics and medical information to launch a virtual visit from the patient record/encounter. All documentation is captured back within the patient's EHR record/encounter. eVisit also supports photo integration and can push after visit summaries to the patient portal.

eVisit’s billing solution ensures a seamless process for patients, minimizing administrative burdens on organizations. Our system supports various payment methods, including debit, credit, HSA, and insurance, ensuring timely and accurate billing for telehealth services. eVisit offers real-time eligibility (RTE) during patient intake for better price transparency.

Our technical support operations consist of Technical Solution Analysts who assist patients, healthcare providers, and organizations overcome technology obstacles related to their virtual care offering. They are responsible to review, analyze, and monitor video connectivity and performance, diagnose network issues, and intervene in real-time through phone, chat, and email/ticket support to resolve technical issues.

eVisit partners with multiple staffing organizations to provide supplementary clinician coverage across a breadth of virtual care workflows. eVisit ensures that these staffing organizations stay up-to-date on product functionality.

eVisit offers descriptive analytics and provides advanced data reporting capabilities. This includes: 1. Individual visit reports that can provide indicators of technical barriers, telehealth demand, clinician adoption, and patient experience metrics. User and practice reports are an extension of the visit data. Having an understanding of where patients encounter wait times and reasons visits are canceled, allows your organization to improve staffing models and reduce patient drop off rate. 2. Platform activity reports to monitor provider logins/logouts, status changes, calls taken, and report access attempts. This gives visibility to technical barriers to programmatic success and allows target resolution when issues arise. 3. Patient Financial Information reports to track payment and visit charge information. 4. Terms and agreements reports to track patient consent. Additionally, eVisit offers diagnostic analytics by collaborating with organizations and leveraging third-party data to derive meaningful insights and projected economic value from implementing a virtual care program.

Use Cases

Description:

Critical care units often face significant challenges in managing patient flow and ensuring timely access to specialized care. Limited ICU bed availability and a shortage of intensivists contribute to higher morbidity, mortality, and healthcare costs. Equum Medical's Tele-Critical Care services, including eICU and Tele-ICU, provide innovative solutions to these challenges by leveraging telehealth technology to extend critical care expertise to patients regardless of their physical location.

eICU and Tele-ICU Services:

Equum Medical's eICU and Tele-ICU services offer continuous remote monitoring and management of ICU patients by board-certified intensivists and critical care nurses. These services enable real-time patient monitoring, expert consultations, and collaborative care, enhancing the capacity of ICU units and improving patient outcomes.

Use Case 1: Managing ICU Bed Shortages

A community hospital with a limited number of ICU beds often struggles to accommodate high-acuity patients, leading to long wait times and increased patient transfers. By implementing Equum Medical's Tele-ICU services, the hospital can provide remote intensivist coverage for patients awaiting ICU beds. This service ensures that patients receive critical care interventions promptly, reducing the risk of adverse events and optimizing the use of available resources. Remote intensivists can guide on-site staff through complex procedures, manage patient care plans, and make timely decisions to improve patient outcomes.

Use Case 2: Enhancing Care in Rural Hospitals

A rural hospital with no full-time intensivist faces challenges in providing high-quality critical care. Equum Medical's eICU services enable the hospital to offer expert critical care support remotely. Intensivists monitor patients' vital signs, review medical records, and collaborate with the on-site team to manage critical cases effectively. This service enhances the hospital's ability to provide comprehensive care, reducing the need for patient transfers to larger facilities and ensuring that patients receive timely, specialized care close to home.

Use Case 3: Supporting Surge Capacity During Pandemics

During the COVID-19 pandemic, hospitals experienced unprecedented surges in critically ill patients, overwhelming ICU capacities. Equum Medical's Tele-ICU services provided essential support by extending the reach of intensivists to multiple hospitals simultaneously. This service allowed hospitals to manage higher patient volumes, ensuring that all patients received appropriate critical care without compromising quality. Tele-ICU services facilitated efficient resource allocation, reducing clinician burnout and improving overall patient outcomes during the crisis.

Use Case 4: Integrating Multidisciplinary Care Teams

A tertiary care hospital seeks to enhance its ICU services by integrating a multidisciplinary approach to patient care. Equum Medical's eICU platform enables seamless collaboration between remote intensivists, on-site specialists, and nursing staff. This integrated approach ensures that patients benefit from a comprehensive care plan that addresses all aspects of their condition. The eICU platform supports real-time data sharing and communication, facilitating informed decision-making and improving patient care coordination.

Conclusion:

Pediatric use cases:

None provided

Users:

Physician

Intensivisit

Critical Care

Telehealth

Hospitals

Health Systems

Description:

Delivering great healthcare means meeting the patient where they are, whether online, at the doctor’s office, and at any step of the care process. We believe healthcare should be inclusive and ongoing, fueled by technology that effortlessly balances virtual and onsite care.

Pediatric use cases:

None provided

Users:

We built the eVisit platform so healthcare systems providers can deliver fantastic patient outcomes while realizing lasting ROI. Customers rely on us to offer a high-quality, integrated experience across any mode of communication or type of service—this is the future of healthcare, and we’re ready for it.

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Equum Medical Intensivists leverage a systems existing EMR Infrastructure

Differentiators vs Competitors:

1. Physician-Led and Operated

Equum Medical is founded and operated by physicians, which ensures that their telehealth solutions are designed with a deep understanding of clinical workflows and patient care needs. This physician-led approach enhances the relevance and efficacy of their services.

2. Comprehensive Suite of Services

Equum Medical offers a broad portfolio of telehealth services that cover the entire acute care continuum, including:

  • Tele-ICU: Provides critical care support with board-certified intensivists and critical care nurses, ensuring real-time patient monitoring and expert consultations.
  • Virtual Nursing: Offers round-the-clock nursing support, assisting with patient assessments, medication administration, and care coordination.
  • Virtual Sitter: Enhances patient safety by providing continuous remote monitoring to prevent falls and other safety concerns.
  • Telemetry: Enables remote cardiac monitoring for early detection and management of cardiac events.
  • Multi-Specialty Telehealth: Provides access to specialists in various fields, such as cardiology, nephrology, neurology, and more.

3. Focus on Rural and Underserved Communities

Equum Medical has a strong commitment to improving healthcare access in rural and underserved areas. Their telehealth services are tailored to address the unique challenges faced by these communities, ensuring that patients receive high-quality care without the need for extensive travel.

4. Proven Outcomes and Customer Testimonials

Equum Medical's services have demonstrated significant improvements in patient outcomes and operational efficiency. Their partnerships with hospitals have led to enhanced patient care, reduced wait times, and improved satisfaction among both patients and healthcare providers. Testimonials from rural hospital executives highlight the impact of Equum Medical's services.

5. Universal Technology Approach

Equum Medical employs a tech-agnostic model that supports health system technology adoption without the need for significant infrastructure investments. This flexible approach allows them to integrate seamlessly with existing hospital systems, making it easier for healthcare providers to adopt and scale their telehealth services.

6. High-Acuity Care Expertise

Equum Medical specializes in managing high-acuity patients, providing expert care through telehealth for complex conditions. Their high-acuity care services ensure that even the most challenging cases receive the attention and expertise they require, which is particularly valuable for hospitals with limited access to specialized care providers.

7. Strong Partnerships and Recognitions

Equum Medical is recognized as a Gold Member of the National Rural Health Association (NRHA) and has been designated as the exclusive HIT Coalition partner by the NRHA and is a member of the American Telemedicine Association. These partnerships underscore their commitment to advancing healthcare and their credibility in the telehealth market.

8. Innovative Care Models

Equum Medical’s unique care delivery models, like ProviderPOD™, are designed to be scalable and adaptable, allowing healthcare providers to expand their services efficiently. These models optimize patient flow, reduce clinician burnout, and improve overall care delivery.

9. Dedicated Support for Workforce Challenges

Equum Medical addresses the ongoing challenge of healthcare workforce shortages by providing integrated virtual resources that enhance recruitment and retention. Their telehealth solutions offer a more modern, flexible work environment, helping to reduce burnout and stabilize the workforce.

By leveraging these differentiators, Equum Medical stands out as a leader in the telehealth industry, offering comprehensive, innovative, and flexible solutions that meet the diverse needs of healthcare providers and patients, particularly in rural and underserved areas.

Differentiators vs EHR Functionality:

eVisit offers breadth of workflows across care-continuum / enterprise-wide (not encounter centric, support queueing/on-demand, etc), Can support ALL a health system’s providers, not just those on one EHR. Scales with your demand. Supports Many to Many care delivery models.

Differentiators vs Competitors:

eVisit offers Data transparency, Breadth of workflows across care-continuum / enterprise-wide, Client Services and a true virtual care partner, with investments/backing from health systems. Not competing with you for your own patients 

eVisit offers integration with existing Patient Interactive Systems, Breadth of mature and results driven workflows across care-continuum / enterprise-wide

eVisit offers Client Services and a true virtual care partner, with investments/backing from health systems

eVisit offers device agnostic strategies, freedom to buy hardware separate from software, Data transparency

Health Equity

Keywords

Images

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Becker's Booth Slideshow - April 2024 (1).png

Videos

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High Acuity Final Video.mp4

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Webinar - Virtual Oncology - Banner Health

Downloads

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Equum-Medical-Tele-Critical-Care (1).pdf
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Telestroke Roundtable White Paper

Alternatives

Company Details

Founded in 2013

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