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Jump to:
Categories
Solutions
Description
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Use cases
EHR integrations
Client types
Awards
Differentiators
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Media
Company details
Virtual Sitter
Virtual Sitter

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Categories

Solutions

Description

Product Description:

Equum Medical's Virtual Sitter Services enhance patient safety and care through continuous, remote monitoring. Designed to support hospitals facing staffing challenges and to improve patient outcomes, our virtual sitter services leverage advanced telehealth technology to provide constant observation of patients at risk of falls, self-harm, or other safety concerns.

Virtual sitters utilize high-resolution video and audio technology to monitor patients from a centralized location. This approach allows trained technicians to observe multiple patients simultaneously, providing real-time alerts to on-site nursing staff when immediate intervention is necessary. By reducing the need for in-person sitters, hospitals can optimize their resources and ensure that their staff is utilized efficiently.

The primary benefits of Equum Medical's Virtual Sitter Services include enhanced patient safety, reduced staffing costs, and improved workflow efficiency. Virtual sitters can promptly identify and respond to potential safety issues, ensuring that patients receive timely and appropriate care. This proactive approach helps to prevent falls, reduce incidents of self-harm, and mitigate other safety risks, leading to better patient outcomes and higher satisfaction rates.

Additionally, virtual sitters play a crucial role in supporting bedside nurses by handling routine monitoring tasks, allowing on-site staff to focus on more critical aspects of patient care. This collaboration fosters a safer, more efficient care environment and helps to alleviate the workload of overburdened nursing teams.

Equum Medical's Virtual Sitter Services offer a scalable, cost-effective solution to address the growing demands of modern healthcare. By integrating virtual sitters into their care models, hospitals can enhance patient safety, optimize staffing, and improve the overall quality of care provided to patients.

About Equum Medical:

Equum Medical is a leader in the telehealth industry, dedicated to transforming healthcare delivery with innovative, technology-enabled solutions. Founded by experienced physicians and healthcare professionals, Equum Medical is a trusted partner for hospitals and healthcare systems aiming to enhance patient care, improve operational efficiency, and address workforce challenges. Our mission is to provide high-quality, accessible healthcare services, particularly in rural and underserved communities, through a comprehensive suite of telehealth solutions.

Equum Medical offers a wide range of telehealth services designed to meet the diverse needs of healthcare providers and patients. Our services include, Virtual Nursing, Tele-ICU, Virtual Sitter, Telemetry, Multi-Specialty Telehealth and High-Acuity Care.

Our Unique Proposition centers on our physician-founded and operated approach, ensuring services are designed with a deep understanding of clinical workflows and patient care needs. With over 200 years of combined telehealth experience among our leadership team, we offer unparalleled expertise to our clients.

Equum Medical is committed to addressing healthcare workforce shortages and enhancing care delivery through strategic telehealth solutions, making high-quality healthcare accessible to all.

Product Description:

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.


Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

About Conduit Health Partners:

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Equum Medical's Virtual Sitter Services are designed to enhance patient safety and operational efficiency in healthcare settings by providing continuous remote monitoring of patients who are at risk of falls, self-harm, or other safety concerns. This service leverages advanced video and audio technology to ensure real-time observation and timely intervention, significantly reducing the need for in-person sitters and optimizing resource allocation.

Key Features:

Continuous Remote Monitoring:

  • Utilizes high-definition cameras and audio devices to monitor patients in real-time.
  • Provides a constant visual and auditory link to patients, ensuring they are safe and secure

Real-Time Alerts and Interventions

  • Trained technicians observe multiple patients simultaneously and can immediately alert on-site staff if an intervention is needed.
  • Reduces the response time for emergencies, potentially preventing adverse events.

Resource Optimization:

  • Decreases the need for in-person sitters, allowing hospitals to allocate their staff more effectively.
  • Frees up nursing staff to focus on direct patient care rather than monitoring tasks.

Documentation and Reporting:

  • Provides detailed logs of patient activity and incidents, which can be used for clinical reviews and improving care protocols.
  • Ensures accountability and continuous improvement in patient safety measures.
Pediatric use cases:

None provided

Users:

Hospitals

Nurses

Managers

Med-Surg

Description:

Nurse First Telephonic Triage 

  •  Access to clnical advice
  • Mitigate unnecessary ED utilization
  • Support Health Network Comunity Lines
  • Call escalation for non-licensed call center, provider scheduling or RPM programs
  • Afterhours call support
  • Initial Workplace Injury Intake 
  • Readmission mitigation/ToC
Pediatric use cases:

Schmitt Thompson Clinical Content

Users:

Health Networks

Provider Practices/Clinics (adulit and Peds)

Payers/TPA

Employers- 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

Differentiators vs Competitors:
  • Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
  • Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
  • High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
  • Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
  • URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience. 

Keywords

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Videos

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Transforming Health Care Access: Conduit Health Partners’ Nurse-First Model

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