Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

Oneview Healthcare is a global leader in patient experience solutions, providing innovative technology to enhance communication and engagement between patients and healthcare providers. Serving hospitals and healthcare systems, academic medical centers, and pediatric hospitals worldwide, Oneview Healthcare’s Care Experience Platform (CXP) integrates with your EHR/EMR to provide a unified set of digital tools in a single solution accessible from a tablet, television, or a patient’s personal device. Fully automated, integrated, and personalized, their solutions are designed to improve the overall patient experience and streamline clinical workflows. 

SONIFI Health provides an interactive platform proven to enhance patient experience, promote healthy outcomes and increase staff productivity. We deliver quality content and services across multiple technology platforms-including mobile devices, in-room and public space televisions as well as to web-enabled devices in the home. We seamlessly integrate patient education, EMR, ADT, dietary ordering, environmental controls, distraction content and more into an interactive patient engagement system. The technology is designed to leverage other facility technology bringing more value and usage to existing systems such as a patient portal.

It's our goal to help care providers create compelling patient and family interactions that result in active participation and positive behavior change. By incorporating engagement with multiple hospital systems, patients have autonomy. They can view educational content anytime, at their pace, provide feedback and requests in real time, order meals, access schedules, adjust temperature controls, and interact with their care team. Care providers can efficiently identify patient needs and risks staying more connected with their patients whether they are in-facility or at home. We offer patient touchpoints across the continuum of care. This broad reach has shown positive influence on HCAHPS, patient satisfaction and staff efficiency while reducing costs and increasing revenue.

Our solutions work from a single platform for seamless delivery in both IP and coax environments. We support our products with proactive monitoring, a 24 x 7 US-based call center staffed with technicians, and a nationwide team of more than 200 full-time field technicians.