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Solutions
Description
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Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Genesys
Genesys

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Categories

Solutions

Description

Product Description:
Genesys is an omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. Genesys powers more than 25 billion of the world’s best customer experiences each year. They put the customer at the center of everything they do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
About Genesys:
Genesys is an omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. Genesys powers more than 25 billion of the world’s best customer experiences each year. They put the customer at the center of everything they do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
Product Description:
Allows advocates to file and track program applications, verifications and deadlines to manage populations more completely and effectively (over 6,000 verification combinations). Provides on-demand status updates of any account in process and operates as a customer relationship management tool. Allows MedData to target and certify client accounts in ways that hospitals and most unsophisticated competitors never could. No denial for lack of documentation.
About MedData:

MedData has been a tenured and trusted healthcare revenue cycle management services provider for more than 40 years, delivering technology-enabled and patient-focused RCM solutions, including Eligibility & Disability, Accounts Receivable Services (ARS), Injury Accounts (Workers’ Comp, Auto, etc.), Veterans Administration, Patient Responsibility/Early Out, COB Denials, and Out-of-State Eligibility. MedData has patient advocates from coast to coast and experience with hospitals and health systems of all types – large to small, rural to urban, nonprofit to for-profit – giving the company a nationwide presence with a local feel that’s scalable to any volume. Click the "Files" tab for downloadable content with more information about our organization.

Compatibility level

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Clients

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Use Cases

Description:

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Pediatric use cases:

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Users:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMRs Supported:

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Client Types

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 1990

Founded in 1980

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