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Solutions
Description
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Calabrio
Calabrio

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Provider Solutions
Provider Solutions

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Categories

Solutions

Description

Product Description:
Calabrio delivers workforce optimization (WFO) and analytics solutions that elevate the customer experience and drive strategic business growth. The company’s integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers contact centers of all sizes to optimize agent performance and liberate the data that provides true insight into the voice of the customer. With more than 4,000 clients worldwide, Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has twice been named a “Visionary” by Gartner in its Magic Quadrant for Contact Center Workforce Optimization (2012/2013)*. The company also is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConect program.
About Calabrio:
Calabrio delivers workforce optimization (WFO) and analytics solutions that elevate the customer experience and drive strategic business growth. The company’s integrated Calabrio ONE® software suite—including call recording, quality management, workforce management and analytics solutions—empowers contact centers of all sizes to optimize agent performance and liberate the data that provides true insight into the voice of the customer. With more than 4,000 clients worldwide, Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has twice been named a “Visionary” by Gartner in its Magic Quadrant for Contact Center Workforce Optimization (2012/2013)*. The company also is a member of the Cisco Developer Network (CDN), and a gold member of the Avaya DevConect program.
Product Description:

Are you struggling to drive top-line growth or minimize revenue loss? Arm yourself with the best data in the industry to capitalize on insights and tools proven to acquire and retain more patients, drive more use of high-margin services and manage your risk – all in one solution. SmartReach for Health System Growth combines the power of our vast proprietary consumer database with your existing data to predict individuals at risk and those most likely to engage, and then reach them across multiple channels to drive action.

Built on the Tea Leaves Health legacy, we take you beyond traditional CRM with leading technology that leverages proprietary consumer and provider data, using predictive insights and multi-channel engagement technology (email, text, IVR, direct mail) to reach and engage your target consumers to boost strategic growth and capitalize on value-based care models.

About Welltok:
Welltok drives consumer actions that matter. Only Welltok delivers solutions built on a single, secure platform that includes a massive consumer database, machine learning and multi-channel engagement that drives and accounts for targeted actions. As the award-winning consumer activation company, healthcare organizations and others trust Welltok to activate their populations in meaningful ways.

Compatibility level

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Clients

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Use Cases

Description:

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Pediatric use cases:

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Users:

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Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMRs Supported:

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Client Types

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs EHR Functionality:

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Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 1995

Founded in 2009

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