With our core solution, TheraPay, we have pioneered the sophisticated paradigm of Financial Incentives Management. By approaching patients/populations with a personalized roadmap of rewards tailored to each step of any complex care journey, we have the ability to accelerate adoption and adherence to programs such as high-risk maternal health, diabetes management, addiction, and nearly any other clinical intervention. The results have been significant; when we motivate patients to follow personalized plans and become active participants in their care, everyone wins.

Reciprocity Health harnesses the power of incentives to promote healthier consumer choices resulting in better outcomes and customer financial performance. We use proven science, cutting edge technology, and a consumer-grade experience to accelerate adherence, reduce avoidable costs, and unlock untapped ROI.

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

To our knowledge, there are no EHRs which have reward/incentive capability.  

We do not have many competitors doing the same as us. Our competitors offer traditional, one-time mailed gift cards (typically for a single quality measure such as Annual Wellness Visit) versus a full Financial Incentive Management tech-enabled service supporting complex care management and preventive care participation. Of course, we can also support the quality measure programs.

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.