Coach offers a unified, integrated resource that meets the diverse needs of your organization. Telehealth nurses use our symptom triage tools to provide trusted guidance, directing members to the right care. 

Care manages support members with health education delivered through Coach, while your population health team can implement targeted, long-term campaigns to address diverse health needs. 

Simpilfy your operations with a single, consistent tool designed to support the complexities of your

organizational goals.

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Integrates seamlessly with Care Management platforms:

• Cognizant
• Zeomega
• Medecion
• AssureCare
• Zyter TruCare
• VituralHealth
• HealthEdge
• mhk
• EXL
• Gainwell
• Chordline Health
• ThoroughCare
• CaseTrakker

Industry’s most comprehensive set of member education: Coach offers a vast library of educational resources that can be bundled and tailored to individual member needs. From chronic disease management to wellness tips, Coach’s content also can be curated into care collections that support a health plan’s various disease management or population-specific programs.

Member behavior change support: Utilizing proven behavior-change techniques and flexible content, Coach helps members adopt healthier lifestyles. It includes a brief assessment that helps pinpoint a member’s behavior-change stage for a given condition and provides automated recommendations for specific content to help move them forward. It also has interactive features such as goal setting, progress tracking and personalized feedback to motivate members to stay on track with their health goal

In-depth analytics: Coach provides health plan leaders with in-depth analytics, offering valuable insights into member engagement and health trends. These analytics help health plans identify areas for improvement, measure the effectiveness of care programs and make data-driven decisions to enhance care delivery.

Campaign development tools: Care Management teams can create tailored content sets that support ongoing member campaigns. Whether it’s educating members about flu vaccines or other season-specific conditions, health plan care managers can select and curate the perfect resources to support a larger initiative and to reach the right audience.

Engage can integrate fully with your EMR and ADT systems. That means patient education can be automatically assigned based on admission triggers (data such as floor, unit or diagnosis). It can be assigned manually by clinical staff or assigned directly from within your EMR and documented back into the EMR.

Engage provides a personalized interface to deliver a high-touch patient experience.

eVideon’s open API’s bring all your systems together.