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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Our full-stack CPaaS solution empowers you to revolutionize how you engage with your customer and their end-users. Empowering developers, Software as a Service (SaaS) applications, Independent Software Vendors (ISV), and enterprises with the ability to build feature rich communications experiences. Our enterprise-grade APIs are designed to seamlessly integrate with your SaaS application, giving you the power to focus on what you do best – innovating and growing your business. From voice calls and video conferencing to SMS messaging and chat, CPaaS empowers organizations to create seamless, immersive communication experiences within their products. Our CPaaS platform is not just a tool; it’s a full-communication stack that puts the power of programmability designed to streamline complex workflows, drive meaningful outcomes, and provide measurable insights.
About White Label Communications:

None provided

Product Description:

Hand-off Referrals to Artera

Artera Referrals creates automated, omnichannel referral outreach to modernize the care experience and eliminate manual referral management.

Drive Results with Referral Templates

Rapidly deploy personalized referral outreach by using turn-key, leading practice conversation templates.

  • Automatically receive referrals from the EHR to trigger referral outreach from a known number on the patient’s preferred communication channel
  • Customize outreach and manage message fatigue with messaging rules that abide by TCPA hours
  • Reduce call center overload and increase referral conversions with throttling to improve referral conversion

Uncover Insights & Improve Efficiency

Less than half of providers have data needed to understand their own referrals.

  • Access comprehensive reports on referral management and conversions
  • Track analytics to understand workflow performance, engagement, and revenue outcomes
  • Monitor outreach performance and uncover opportunities for higher conversions

About Artera:

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Notifications & Alerts: Keep patients informed across multiple channels with APIs for email, messaging, voice, and phone lookup services. Quickly ensure reliable communication, reduce fraud risk, and improve message deliverability. 

Verification and Onboarding

Secure customer accounts and transactions with seamless authentication across various channels like SMS, WhatsApp, and email. Uses real-time phone data to verify numbers and reduce fraud risk. 

Marketing

Reach customers with targeted offers through their preferred channels like WhatsApp, Facebook Messenger, SMS, and email. Ensure high email deliverability for better engagement with one-off or ongoing campaigns. 

Seamless Integration

Our developer-friendly APIs and SDKs ensure a smooth integration process, allowing you to quickly add communication capabilities to your applications. Harness the power of our extensive feature set, designed for SaaS application builders and enterprises. 

Pediatric use cases:

None provided

Users:

Patients & Staff

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Artera Referrals

Downloads

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Cloud_BasedTelecom.pdf

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Alternatives

Company Details

Founded in 2015

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