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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

Avery Telehealth's Readmission Avoidance Program is designed to cut readmissions by up to 30% through tailored telehealth solutions. We streamline the reimbursement process, reduce reliance on in-person visits, and ensure efficient care transitions. Our service includes clear discharge instructions, medication reconciliation, and scheduled follow-up appointments. With tailored telehealth and personalized programs, we collaborate with your primary care and transition teams to optimize your patients' recovery and health outcomes.

About Avery Telehealth:

Avery Telehealth offers comprehensive telehealth solutions tailored for healthcare providers, organizations, and consumers, specializing in remote patient monitoring and readmission avoidance programs. Our full-service platform integrates connected health devices, customizable health programs, and digital health solutions to enhance patient engagement, streamline clinical operations, and improve health outcomes.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our Readmission Avoidance Program (RAP) uses advanced assessments and remote patient monitoring to promptly and accurately diagnose low-acuity conditions. Our service supports condition-specific clinical pathways and comprehensive patient education, aimed at reducing readmissions by at least 30%. Our service includes tailored 30-, 60-, and 90-day care plans, enhancing patient understanding and management of their health, thereby minimizing hospital readmissions.

Our RAP facilitates seamless communication between clinicians and patients through video consultations and messaging, all integrated into the Avery Telehealth digital health platform. It also offers continuous monitoring of vitals and medical conditions, ensuring that both healthcare providers and patients have easy access to essential health data. To guarantee reliable access, we provide WiFi and cellular-enabled RPM devices and tablet (synchronized with the Avery Telehealth platform).

Our RAP streamlines care coordination among primary care physicians (PCPs), specialists, and patients. Our program provides both healthcare teams and patients with tailored access to chronic care management and remote monitoring, all facilitated through the Avery Telehealth platform.

Our RAP facilitates seamless care transitions by assisting with discharge planning to ensure smooth and timely patient transfers. Leveraging the capability to connect and transfer data across various EHR/EMR systems, our program allows for easy transitions upon patient discharge.

Our RAP enables patients to engage with their healthcare team via a centralized command center. Through this hub, nurses and clinicians can reach out to patients using calls, text/SMS, and voicemails, both manually and automatically. Additionally, the Avery Telehealth platform facilitates direct messaging and video calls, allowing seamless communication between users and their healthcare providers.

Avery Telehealth offers over 25 clinical pathways designed to address both chronic and acute conditions. Each diagnosis typically includes 6 to 9 patient education and training modules, providing comprehensive support tailored to individual needs.

Our evidence-based review process ensures that all clinical pathways and patient education materials remain current, accurate, and aligned with the latest medical research. Created and maintained by a team of certified health experts, including registered nurses and nurse practitioners, our content undergoes ongoing, rigorous evaluation against the most up-to-date medical literature and clinical evidence.

Our RAP allows healthcare teams to adapt programs to specific local conditions, including RPM devices, practice patterns, workflows, and clinician preferences. The Avery Telehealth platform enhances this capability by enabling modifications to condition-specific programs and educational content. It also allows customization of reporting tools for vital tracking and trend analysis.

Our program is accessible via the Avery Telehealth platform, enabling clinicians to seamlessly customize existing pathways and create new ones.

The Avery Health platform offers comprehensive analytics and reports, allowing clinicians and patients to access various health measurements, such as weight and blood pressure. Users can tailor reports to specific programs and monitor vitals over different periods—from a week to a year and beyond—to track trends and changes. All reports and analytics are customizable and can be easily shared between the healthcare team and patients.

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:
  • Chronic Care Management (CCM)
  • Social Determinantes of Health (SDoH)
  • Transitions of Care (TOC)
  • Annual Wellness Visits (AWV)
  • Behavioral Health Management (BHM)
Pediatric use cases:

None provided

Users:

The end users are patients, care team members, clinicians, organizations and consumers.

Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, McKesson, Other, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • Reduces readmissions with a comprehensive approach that includes RPM, patient education, and condition-specific clinical pathways.
  • Integrates diagnosis-specific pathways into patient care plans for consistent application of best practices.
  • Provides a guarenteed reduction in readmissions to ensure program effectiveness.
  • Offers extensive, tailored patient education resources crucial for post-discharge engagement and compliance.
  • Utilizes RPM to continuously monitor patients and dynamically adjust care plans, minimizing the need for in-person visits.
  • Streamlines the reimbursement process, specifically addressing telehealth and RPM billing issues, reducing administrative burdens.
  • Enhances HEDIS scores and Medicare Star Ratings by improving quality of care and patient outcomes.
  • Coordinates actively with primary care and transition teams for smooth transitions and continuous care, enhancing patient outcomes.
Differentiators vs Competitors:
  • Guarantees up to 30% reduction in readmissions.
  • Provides customized clinical pathways and patient education based on individual needs.
  • Employs real-time RPM technology for dynamic care plan adjustments.
  • Ensures smooth transitions and continuous care through active collaboration with healthcare teams.
  • Optimizes reimbursement processes for telehealth and RPM, reducing administrative burdens.
  • Offers comprehensive, customized education to enhance patient engagement and compliance.
  • Improves HEDIS scores and Medicare Star Ratings by enhancing care quality and outcomes.
  • Provides specific 30-, 60-, and 90-day care transition plans for chronic and acute conditions.
Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

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Company Details

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