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Clients
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EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Avery Telehealth's Readmission Avoidance Program is designed to cut readmissions by up to 30% through tailored telehealth solutions. We streamline the reimbursement process, reduce reliance on in-person visits, and ensure efficient care transitions. Our service includes clear discharge instructions, medication reconciliation, and scheduled follow-up appointments. With tailored telehealth and personalized programs, we collaborate with your primary care and transition teams to optimize your patients' recovery and health outcomes.

About Avery Telehealth:

Avery Telehealth offers comprehensive telehealth solutions tailored for healthcare providers, organizations, and consumers, specializing in remote patient monitoring and readmission avoidance programs. Our full-service platform integrates connected health devices, customizable health programs, and digital health solutions to enhance patient engagement, streamline clinical operations, and improve health outcomes.

Product Description:

Nesa: The Virtual Care Operating System That Disappears Into Epic Workflow

NESA provides the only Epic Toolbox-listed virtual care infrastructure that elegantly integrates into existing clinical workflows. Unlike traditional point solutions that add vendor complexity, NESA's ONE platform replaces 3-7 separate contracts with a single, unified system that scales across unlimited use cases—from virtual nursing and telesitting to tele-stroke, NICU, ED triage, and specialist consults.

One Platform. One Integration. Unlimited Workflows.

Built on NVIDIA edge-based AI, NESA Vision One combines computer vision (17+ body joints, object detection, room context) and natural language processing in a single device that sees patient movement, listens to care conversations, and acts instantly—all while maintaining complete data sovereignty within your hospital network. Every camera operates as its own computer, enabling distributed processing that optimizes power consumption while running multiple applications simultaneously.

Clinical-Grade Infrastructure

  • 4K high-resolution optics with 360° awareness and 25× optical PTZ
  • Real-time AI processing with zero cloud latency—all data stays on-premise
  • Direct Epic flowsheet write-back, ADT feeds, and native ECAL/CAL integration
  • HIPAA-compliant, NDAA-compliant hardware with built-in redundancy
  • Whisper AI for crystal-clear audio capture even in noisy clinical environments

Measurable Impact

Trusted by health systems including Duke, Baylor Scott & White, and UT Health San Antonio:

  • Zero-Latency Performance: Real-time fall detection and clinical event monitoring that works even if the hospital network goes down.
  • Automated Documentation: AI that captures clinical events and pre-populates notes directly into Epic Hyperspace.
  • 4K Dual Verification: A 30% reduction in medication errors by allowing a remote nurse to verify high-risk meds via high-definition video.
  • Efficiency Gains: 73.9% of discharge orders are now completed by 10am, compared to a 46.2% baseline.
  • Clinical Safety: A 37.5% reduction in falls with injury and an 80% reduction in severe hospital-acquired pressure injuries (HAPI).
  • High Adoption: 100% nurse technology adoption rates, with patients reuqesting rooms fitted with Nesa ONE. 

Designed by Clinicians, for Clinicians

Nesa is recognized by Joint Commission surveyors as "the standard that should exist in patient care across all hospitals" and partners with Magnet-designated organizations. The platform is certified to NHS clinical risk management standards (DCB 0129) for international deployment.

Scale your best clinicians across your entire system—without extending vendor contracts, security reviews, or integration backlogs.

About Nesa:

Industry leading, Epic Toolbox 2025 and 2026 for Inpatient Virtual Care platform combining edge AI, computer vision, and native workflow integration.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our Readmission Avoidance Program (RAP) uses advanced assessments and remote patient monitoring to promptly and accurately diagnose low-acuity conditions. Our service supports condition-specific clinical pathways and comprehensive patient education, aimed at reducing readmissions by at least 30%. Our service includes tailored 30-, 60-, and 90-day care plans, enhancing patient understanding and management of their health, thereby minimizing hospital readmissions.

Our RAP facilitates seamless communication between clinicians and patients through video consultations and messaging, all integrated into the Avery Telehealth digital health platform. It also offers continuous monitoring of vitals and medical conditions, ensuring that both healthcare providers and patients have easy access to essential health data. To guarantee reliable access, we provide WiFi and cellular-enabled RPM devices and tablet (synchronized with the Avery Telehealth platform).

Our RAP streamlines care coordination among primary care physicians (PCPs), specialists, and patients. Our program provides both healthcare teams and patients with tailored access to chronic care management and remote monitoring, all facilitated through the Avery Telehealth platform.

Our RAP facilitates seamless care transitions by assisting with discharge planning to ensure smooth and timely patient transfers. Leveraging the capability to connect and transfer data across various EHR/EMR systems, our program allows for easy transitions upon patient discharge.

Avery Telehealth offers over 25 clinical pathways designed to address both chronic and acute conditions. Each diagnosis typically includes 6 to 9 patient education and training modules, providing comprehensive support tailored to individual needs.

Our evidence-based review process ensures that all clinical pathways and patient education materials remain current, accurate, and aligned with the latest medical research. Created and maintained by a team of certified health experts, including registered nurses and nurse practitioners, our content undergoes ongoing, rigorous evaluation against the most up-to-date medical literature and clinical evidence.

Our RAP allows healthcare teams to adapt programs to specific local conditions, including RPM devices, practice patterns, workflows, and clinician preferences. The Avery Telehealth platform enhances this capability by enabling modifications to condition-specific programs and educational content. It also allows customization of reporting tools for vital tracking and trend analysis.

Our program is accessible via the Avery Telehealth platform, enabling clinicians to seamlessly customize existing pathways and create new ones.

The Avery Health platform offers comprehensive analytics and reports, allowing clinicians and patients to access various health measurements, such as weight and blood pressure. Users can tailor reports to specific programs and monitor vitals over different periods—from a week to a year and beyond—to track trends and changes. All reports and analytics are customizable and can be easily shared between the healthcare team and patients.

Our Readmission Avoidance Program harnesses the Avery Telehealth platform to efficiently identify and remedy gaps in clinical pathways. By drawing on the latest medical evidence, we tailor 30-, 60-, and 90-day care plans to each patient's specific needs, ensuring thorough care coverage. This focused approach reduces hospital readmissions and improves care transitions.

Fixed room displays with intuitive patient/family-facing UI showing care team info, patient education, and visit schedules in easy-to-read format

Fully configurable unit-specific displays with health system branding, customizable layouts for different care settings (ICU, Med-Surg, Behavioral Health), and role-based information presentation

Epic Toolbox 2025 and 2026, Epic-native integration providing real-time EHR updates, automated alerts for patient conditions, and seamless device connectivity through existing hospital infrastructure

AI-powered patient monitoring with continuous video analytics detecting falls, mobility changes, and safety events; predictive algorithms enabling proactive intervention

Enterprise-grade platform with 99.9% uptime, HIPAA-compliant security, redundant systems, and precise data transmission with clinical-grade accuracy for virtual care delivery

Platform is clinician-focused for virtual nursing/telesitting; patient environmental controls (lights, temperature) are being released in 2026

Native Epic integration enabling automated clinical workflow alignment, vitals synchronization, and coordination across hospital systems without custom interfaces. See Epic Toolbox Blueprint for 2025 and 2026 to understand integration depth.

Edge computing architecture with NVIDIA chips enables distributed processing where each camera operates as its own computer, running multiple applications simultaneously while optimizing power consumption and reducing centralized data center load

Bi-directional audio/video communication between patients and remote care teams, with one-touch calling through in-room displays and mobile devices

Virtual care teams access real-time Epic patient context, care team assignments, and clinical summaries at point of care; facilitates collaboration between bedside and remote clinicians through integrated communication

Use Cases

Description:
  • Chronic Care Management (CCM)
  • Social Determinantes of Health (SDoH)
  • Transitions of Care (TOC)
  • Annual Wellness Visits (AWV)
  • Behavioral Health Management (BHM)
Pediatric use cases:

None provided

Users:

The end users are patients, care team members, clinicians, organizations and consumers.

Description:

Nesa is is the ONE platform for any use case from admission to transition and provides Epic-native virtual care infrastructure with AI-powered clinical intelligence, enabling health systems to scale clinical capacity across unlimited workflows through a single platform and integration.

Core Capabilities:

Virtual Nursing

Deploy hub-and-spoke models where virtual clinicians monitor 12-16 patients with AI-powered alerts, provide admission/discharge support, medication verification, and documentation assistance—all within Epic workflow.

AI-Powered Safety Monitoring

Continuous computer vision analytics detect fall risks, monitor patient positioning, and track behavioral changes, writing data directly to Epic flowsheets with <15-second alert-to-intervention times.

Specialist Consults

Connect neurologists, neonatologists, and intensivists to multiple facilities via Epic Monitor for stroke assessment, NICU resuscitation, ICU backup, and tele-specialty services.

ED Virtual Triage

Conduct intake via Epic ASAP, expedite orders, reduce LWBS rates, streamline bed assignment, and reduce boarding times through virtual physician assessment.

Hospitalist Coverage

Enable after-hours and multi-site coverage where hospitalists admit from multiple EDs simultaneously, provide backup coverage, and eliminate admission delays.

Admission, Discharge & Transfer (ADT)

Streamline ADT workflows virtually through Epic integration, reducing patient wait times and improving care coordination across transitions.

Ambient Clinical Documentation

Capture care conversations and automatically document in Epic through ambient voice intelligence, reducing documentation burden without leaving workflow.

Surgical/OR Support

Virtual nurses document procedures in Epic OpTime while surgical teams stay focused on patient care, capturing supplies and interventions in real-time.

Care Coordination

Conduct home assessments, coordinate post-acute transitions, and enable family participation via MyChart Bedside TV integration.

Behavioral Health Monitoring

Remotely monitor patient behavior with AI-powered detection to ensure real-time patient and staff safety, particularly in psychiatric and detox settings.

Pediatric use cases:

Pediatric & Family Support

  • eNICU and ePICU: Enhance NICU and PICU care quality with specialist access and family engagement, PICU or NICU to ED support, delivery room support
  • Mother-Baby Monitoring: Support postpartum care, lactation support, and mothers undergoing detoxification
  • Newborn Observation: Manage respiratory decompensations with continuous AI-powered monitoring
  • Patient & Family Education: Reduce bedside time pressure while improving care experience
  • Virtual Family Check-ins: Provide family-centered care through MyChart Bedside
Users:

Virtual nurses, bedside nurses, hospitalists, specialists (neurologists, neonatologists, intensivists), ED physicians, OR teams, care coordinators, administrators, patients, and family members

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, McKesson, Other, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Reduces readmissions with a comprehensive approach that includes RPM, patient education, and condition-specific clinical pathways.
  • Integrates diagnosis-specific pathways into patient care plans for consistent application of best practices.
  • Provides a guarenteed reduction in readmissions to ensure program effectiveness.
  • Offers extensive, tailored patient education resources crucial for post-discharge engagement and compliance.
  • Utilizes RPM to continuously monitor patients and dynamically adjust care plans, minimizing the need for in-person visits.
  • Streamlines the reimbursement process, specifically addressing telehealth and RPM billing issues, reducing administrative burdens.
  • Enhances HEDIS scores and Medicare Star Ratings by improving quality of care and patient outcomes.
  • Coordinates actively with primary care and transition teams for smooth transitions and continuous care, enhancing patient outcomes.
Differentiators vs Competitors:
  • Guarantees up to 30% reduction in readmissions.
  • Provides customized clinical pathways and patient education based on individual needs.
  • Employs real-time RPM technology for dynamic care plan adjustments.
  • Ensures smooth transitions and continuous care through active collaboration with healthcare teams.
  • Optimizes reimbursement processes for telehealth and RPM, reducing administrative burdens.
  • Offers comprehensive, customized education to enhance patient engagement and compliance.
  • Improves HEDIS scores and Medicare Star Ratings by enhancing care quality and outcomes.
  • Provides specific 30-, 60-, and 90-day care transition plans for chronic and acute conditions.
Differentiators vs EHR Functionality:

Nesa is not an EHR replacement but the virtual care operating system that disappears inside Epic workflow. As the only inpatient virtual care platform listed in Epic Toolbox, Nesa meets Epic's recommended integration practices with native ECAL/CAL integration, direct flowsheet write-back, and ADT feeds—eliminating middleware and enabling clinicians to deliver virtual care without ever leaving Epic.

Differentiators vs Competitors:
  • Epic-Native Architecture
  • Only virtual care platform in Epic Toolbox with recommended integration standards
  • Direct Epic integration—no middleware, no separate logins, no PHI transmission outside Epic
  • Native flowsheet documentation, ADT integration, and MyChart Bedside connectivity
  • Clinicians work entirely within Epic Monitor, ASAP, and OpTime—never toggling between systems
  • One Platform Replaces 3-7 Vendor Contracts
  • Single infrastructure supporting unlimited workflows: virtual nursing, telesitting, tele-stroke, NICU, ED triage, OR documentation, specialist consults
  • Eliminates vendor sprawl—one security review, one integration, one support relationship
  • Deploy once, activate new workflows without additional vendor contracts or integration projects
  • Edge-Based AI Infrastructure
  • NVIDIA-powered edge computing where each camera operates as its own computer
  • Computer vision (17+ body joints, object detection, room context) + natural language processing on the same device
  • Real-time AI processing with zero cloud latency—all data stays on-premise within hospital network
  • Ambient intelligence that sees patient movement, listens to care conversations, and acts instantly
  • Complete Data Sovereignty
  • 100% on-premise processing—no cloud transmission of PHI
  • HIPAA compliance by design with all AI processing within hospital network
  • Built-in redundancy with native downtime mode during Epic maintenance
  • Clinical-grade security with NDAA-compliant hardware
  • Clinical-Grade Hardware
  • 4K high-resolution optics with 360° awareness and 25× optical PTZ
  • Reads IV bags, wristbands, surgical device labels from across the room
  • Low-light IR + HDR/WDR for dimmed NICU rooms and overnight conditions
  • Whisper AI captures patient voices even in noisy clinical environments with 20 kHz speech quality
  • Distributed edge architecture optimizes power consumption while running multiple applications simultaneously
  • Proven Clinical Impact
  • $674K annual value per 12-bed deployment with <12-month payback
  • <15-second response time from alert to clinical intervention
  • Falls prevented within 24 hours of deployment
  • Zero customer churn across 14+ health system customers
  • Joint Commission recognition as "the standard that should exist in patient care across all hospitals"
  • Enterprise Partnership Model
  • Epic Toolbox for Inpatient Virrtual Care with deep Epic ecosystem expertise
  • Magnet health system partnerships recognized for nursing excellence
  • NHS-certified clinical risk management (DCB 0129) for international deployment
  • Team of clinical, IT, and operational experts ensuring customer success
  • Purpose-built by clinicians and healthcare operators, not technology vendors
  • Futureproof Infrastructure
  • Modular hardware design enables upgrades without platform replacement
  • Vision One program supports hardware evolution while maintaining software compatibility
  • Scalable from single unit pilots to 32-hospital enterprise deployments
  • Lower TCO through consolidated vendor relationships and reduced integration complexity

Health Equity

Keywords

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NESA Overview

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NESA Virtual Care Overview

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NESA Virtual Care eBook

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