The Avery Chronic Care Management solution delivers accurate, evidence-based content created by healthcare experts. The platform provides up-to-date patient education materials that align with the latest clinical findings and best practices. Tailored to each patient’s specific needs, the content supports disease management, vital tracking, medication adherence, and condition progression. Regularly reviewed by clinical standards boards, it ensures the information remains unbiased, relevant, and in the best interest of the patient, empowering them to make informed decisions about their care.

We provide condition-specific pathways that adapt to each patient’s needs, tracking both chronic and acute conditions. These pathways help providers assess the patient’s stage in behavior change and personalize next steps in the care plan. The Avery Telehealth platform identifies risks, notifies the care team, and alerts patients if they are not following the plan. Personalized health education materials empower patients with relevant information about their condition and treatment options, supporting shared decision-making.

Avery Telehealth offers over 25 clinical pathways designed to address both chronic and acute conditions. Each diagnosis typically includes 6 to 9 patient education and training modules, providing comprehensive support tailored to individual needs.

Our evidence-based review process ensures that all clinical pathways and patient education materials remain current, accurate, and aligned with the latest medical research. Created and maintained by a team of certified health experts, including registered nurses and nurse practitioners, our content undergoes ongoing, rigorous evaluation against the most up-to-date medical literature and clinical evidence.

The Avery Health platform offers comprehensive analytics and reports, allowing clinicians and patients to access various health measurements, such as weight and blood pressure. Users can tailor reports to specific programs and monitor vitals over different periods—from a week to a year and beyond—to track trends and changes. All reports and analytics are customizable and can be easily shared between the healthcare team and patients.

Avery Telehealth offers educational content written below a fourth-grade reading level, making it easy for patients to understand. Expertly simplified, the content clarifies diagnoses and guides patients through their care plans. All materials follow health literacy principles and are available in 30+ languages, ensuring accessibility and comprehension based on the patient’s preferred language.

Our service integrates seamlessly with EMR and EHR systems, using patient medical records to tailor health education based on individual diagnoses. The Avery Telehealth platform recommends personalized content based on the patient’s profile, visit history, and current clinical encounter. Educational materials can be shared directly through the patient portal before, during, or after a visit, ensuring timely and relevant information delivery.

Data from devices and wearables is collected in real time and presented in the EHR and on the Codex provider dashboard to facilitate adherence to the provider recommended care plan.

Our products synthesize multiple information sources, and use powerful algorithms and AI to provide analytics and insights that apply all the way from population health to the individual patient.

Our platform is designed to support patients from all socio-economic and educational backgrounds. Patients will need a smartphone and have the ability to download an iPhone or Android app.

Our standard protocols for hypertension, diabetes and weight management have been developed by thought leaders in each space and thoughtfully guide patients as they make appropriate lifestyle and behavior modifications.

Data from devices and wearables seamlessly flows into the clients EHR to support the clinical decision making process.

Our client success and patient support teams are experts in this space and provide support that includes logistics, training, patient onboarding and technical support.

Our experienced certified educators meet with patients to set goals discuss there progress and challenges and to support lifestyle and behavior changes.

We leverage the latest industry standards to provide educational guidance to patients at a 5th grade reading level. Our patient application, called Allie, is user friendly, visual and designed to appeal to all patients regardless of age or socio-economic background.

Our provider customers have full visibility into our teams interactions with patients. This is provided in real time via Foresight, our provider facing solution.

Our clinicians leverage EHR data to better understand the patients condition and to provide clinical updates back to the patients primary provider.

Content is built below a fourth grade reading level and available in 30 different languages (in variations).

Avery Telehealth can enable text/SMS without a smartphone, including email and video visits.

Our platform and content are available in 30 languages: Arabic*, Bulgarian, Chinese*, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, and Ukrainian (*variations supported).

Avery Telehealth connects patients/members and clinicians through multiuser video calls, in addition to in-app chat and text messaging features. When using Avery Telehealth platform and app, it allows the user to choose their preferred language and adjust font sizing according to their needs.

Avery Telehealth provides both Bluetooth enabled medical devices or cellular enabled tablets, so patients are not required to have Wi-Fi access. Avery Telehealth leverages a dynamic suite of data carriers such as AT&T and Verizon.

Avery Telehealth's platform, programs, and services work on everyone, regardless of their ethnicity, ensuring no biases when using services. It ensures equitable access for all users.

Avery Telehealth's Chronic Care Management adhere to Social Determinants of Health (SDoH). Our clinical pathways to manage each individual person's care, including patient engagement, SDoH, health education programs, biometric reports and trends to meet the full cycle of care.

Avery Telehealth is SOC 2 Type II, including certifications for ISO/IEC 27001:2013 and PCI-DSS.

We provide a cellular-enabled tablet with the Avery Telehealth platform, allowing users to connect with clinicians without Wi-Fi connections. Avery Telehealth's Bluetooth RPM devices are Bluetooth and cellular-enabled.

Our clinicians are fluent in English, Spanish, and Russian, providing licensed support across all 50 states in the United States. Additionally, the Avery Telehealth platform is available in over 30 languages.

Avery Telehealth offers comprehensive guidance for app installation and device connectivity with all RPM solutions and devices. Each tablet is pre-configured with the necessary app, ensuring users have quick and easy access to the RPM platform.

Avery Telehealth offers extensive versatility and inclusivity, accommodating more than 30 languages to serve a broad demographic throughout the United States. The platform ensures that all visuals are respectful and culturally representative, promoting inclusivity.