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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthHub
HealthHub

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Categories

Solutions

Description

Product Description:

Designed to let individuals take a proactive role in their health and well-being, HealthHub provides an engaging and educational digital experience to get consumers to actively participate in their health journey. Structured learning experiences (in English, select titles in Spanish) with condition-based resources allow a self-guided user to explore all facets of a topic, from condition overview, symptoms, and diagnosis, to treatment options and long-term outcomes.

All resources, including thousands of articles, images, interactive tools, and videos, are URAC-accredited, NCQA-certified, and medically reviewed. They are based on a diverse range of evergreen and hot topics, and accessible for users of all capabilities, supported through our WCAG-compliant interface. A variety of health literacy, medical advice, and intentional wellness planning tools are available to cater to various learning styles and preferences, including:

  • Condition and wellness articles
  • Self-care, wellness, and procedure videos
  • Personal risk calculators
  • Health quizzes
  • Healthy recipes
  • Prescription and over-the-counter (OTC) medication information
  • Drug interaction checker
  • Prevention planners
  • Risk assessments
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

About pCare by Uniguest:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

Use Cases

Description:

Foster an environment where informed decisions lead

to improved outcomes

We make it easy for marketing teams and non-technical contributors to create high-quality, personalized experiences. Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, our platform delivers. With our scalable system, you can easily edit text and content, add your own articles and videos to enhance your brand strategy, and prompt user engagement with embedded calls to action, such as:

  • Find a healthcare provider or location
  • Register for a class or event
  • Request or schedule an appointment
  • Take a health risk assessment
  • Subscribe for an e-Newsletter or updates
  • Make a payment or donation

Extend your voice to improve outcomes and build healthier communities

  • Drive website traffic and deliver dynamic, personalized conversion paths while meeting website accessibility standards
  • Improve Quality Star Ratings and HEDIS scores while demonstrating engagement with comprehensive user analytics
  • Establish a favorable brand reputation, and increase satisfaction, acquisition, and retention with embedded next steps to care
  • Integrate with marketing automation and third-party applications for marketing and remarketing campaigns 
  • Reduce overall healthcare costs and improve outcomes with self-care, disease management, wellness, and preventive care education and support 
  • Support population health initiatives, reach diverse populations, and empower health consumers with the information they seek

Prove your impact

Drive intelligent engagement and create seamless consumer

experiences by pairing HealthHub with Ignite Activation. With a campaign ROI of 7:1 (on average), you benefit from decades of data insights, strategy, award-winning creative,

precision engagement, and omnichannel outreach to accelerate growth and bring your brand to life across all channels.

Pediatric use cases:

Tailored content developed specifically for pediatric applications, making it highly relevant for providers and organizations focused on child and adolescent care — helping them better connect with families and improve outcomes.

Users:

Content marketers, patient education directors, nurses, physicians, etc, with end user being health consumers (e.g., patients, members).

Description:

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases:

Same functionality above with an age-appopriate interface.

Users:

Patients, families, and staff

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Patient-centric, with a variety of formats to engage various learning styles and preferences, including articles, images, and videos 
  • All resources are URAC-accredited, NCQA-certified, WCAG-compliant, and medically reviewed on a regular cadence
  • Reading Level: 5th–8th grade
  • Structured learning experiences (in English, select titles in Spanish) with condition-based resources 
  • Turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation
  • Natural language search powered by AI
Differentiators vs EHR Functionality:

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs Competitors:
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.

Health Equity

The content is written at a 5th to 8th grade reading level, ensuring it is easy to understand and accessible to a broad audience, including patients and families.

Fully multimodal, providing medically reviewed, accredited content through a wide variety of formats — including articles, videos, interactive tools, and visual resources — to support diverse learning styles and user needs. From condition guides and wellness videos to risk calculators, quizzes, recipes, and drug information, users can engage with trusted health content in the way that works best for them.

Ready-to-use social media posts, infographics, customizable blogs, featured articles, and interactive tools are all included — along with videos and Spanish-language resources. Each asset comes with a dedicated URL to drive traffic to your key web destinations. Easily integrate with marketing automation platforms, third-party applications, and a variety of communication channels to enhance engagement opportunities.

Content and communication tools are designed to be accessible across various devices and channels, including offline-friendly formats and low-bandwidth options — ensuring patients, members, and caregivers can stay informed and engaged, regardless of their internet access.

Social and behavioral determinants of health taken into account by delivering personalized support tailored to each individual’s unique needs and circumstances. By understanding factors such as access to care, literacy levels, cultural context, and lifestyle behaviors, the platform empowers you to adapt content, communication, and engagement strategies to better support and promote equitable health outcomes.

No collection or storage of user data or PHI/PII information, ensuring user privacy and compliance with data protection standards.

Messaging reflects and respects cultural differences, ensuring content is relevant, inclusive, and sensitive to diverse backgrounds, languages, and health beliefs. This personalized approach helps foster trust, improve understanding, and drive more meaningful engagement across all populations.

Incorporates diverse photography and inclusive language to reflect a wide range of demographics and engage a broad audience.

Keywords

Images

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Videos

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Downloads

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Company Details

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