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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
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Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthHub
HealthHub

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Categories

Solutions

Description

Product Description:

Designed to let individuals take a proactive role in their health and well-being, HealthHub provides an engaging and educational digital experience to get consumers to actively participate in their health journey. Structured learning experiences (in English, select titles in Spanish) with condition-based resources allow a self-guided user to explore all facets of a topic, from condition overview, symptoms, and diagnosis, to treatment options and long-term outcomes.

All resources, including thousands of articles, images, interactive tools, and videos, are URAC-accredited, NCQA-certified, and medically reviewed. They are based on a diverse range of evergreen and hot topics, and accessible for users of all capabilities, supported through our WCAG-compliant interface. A variety of health literacy, medical advice, and intentional wellness planning tools are available to cater to various learning styles and preferences, including:

  • Condition and wellness articles
  • Self-care, wellness, and procedure videos
  • Personal risk calculators
  • Health quizzes
  • Healthy recipes
  • Prescription and over-the-counter (OTC) medication information
  • Drug interaction checker
  • Prevention planners
  • Risk assessments
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.

About Sanctuary Health:

None provided

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.

We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.

The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)

We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.

A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.

Use Cases

Description:

Foster an environment where informed decisions lead

to improved outcomes

We make it easy for marketing teams and non-technical contributors to create high-quality, personalized experiences. Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, our platform delivers. With our scalable system, you can easily edit text and content, add your own articles and videos to enhance your brand strategy, and prompt user engagement with embedded calls to action, such as:

  • Find a healthcare provider or location
  • Register for a class or event
  • Request or schedule an appointment
  • Take a health risk assessment
  • Subscribe for an e-Newsletter or updates
  • Make a payment or donation

Extend your voice to improve outcomes and build healthier communities

  • Drive website traffic and deliver dynamic, personalized conversion paths while meeting website accessibility standards
  • Improve Quality Star Ratings and HEDIS scores while demonstrating engagement with comprehensive user analytics
  • Establish a favorable brand reputation, and increase satisfaction, acquisition, and retention with embedded next steps to care
  • Integrate with marketing automation and third-party applications for marketing and remarketing campaigns 
  • Reduce overall healthcare costs and improve outcomes with self-care, disease management, wellness, and preventive care education and support 
  • Support population health initiatives, reach diverse populations, and empower health consumers with the information they seek

Prove your impact

Drive intelligent engagement and create seamless consumer

experiences by pairing HealthHub with Ignite Activation. With a campaign ROI of 7:1 (on average), you benefit from decades of data insights, strategy, award-winning creative,

precision engagement, and omnichannel outreach to accelerate growth and bring your brand to life across all channels.

Pediatric use cases:

Tailored content developed specifically for pediatric applications, making it highly relevant for providers and organizations focused on child and adolescent care — helping them better connect with families and improve outcomes.

Users:

Content marketers, patient education directors, nurses, physicians, etc, with end user being health consumers (e.g., patients, members).

Description:

Problem: Healthcare providers speak with us when existing ways to improve patient outcomes, education and engagement aren't performing. The overall objectives are:

  • Reduce readmission rates for mild to moderate patients with chronic diseases
  • Increase ennrolment or engagement with patient populations
  • Reduce no-show rate inbetween recurring scheduled visits for certain care types
  • Reduce mental health comorbidities surrounding chronic conditions
  • Improve health literacy levels
  • Reducing nonaderance

Solution: A wide range of provider organzations adopt our platform, which offers a comprehensive library of patient education materials on managing chronic conditions, including interactive video, bitesize videos, built specifically on a nano-learning model for the purpose of equity, low literacy level and information retention.

A provider licenses our platform and either integrates it into their pre-existing patient education program, directly surfaces it via a patient portal, delivers via SMS or provides access via a whitelabel platform

Patients receive access to high-quality educational resources that help them better understand their condition and how to manage it. This leads to improved patient engagement and adherence to treatment plans.

Overall, our patient education platform provides healthcare providers with a valuable tool to improve patient outcomes, engagement and satisfaction while also demonstrating success in meeting performance metrics. We're mostly attractive to risk-bearing entities, as we tie projects to tangible metrics that matter.

Pediatric use cases:

None provided

Users:
  1. ACOs
  2. Ambulatory services
  3. Digital health care providers (incl. Telehealth)
  4. Telepsychiatry platforms
  5. Health systems
  6. Digital payer platforms, TPAs, employee benefits portals

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Patient portal, Pop health platform, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Patient-centric, with a variety of formats to engage various learning styles and preferences, including articles, images, and videos 
  • All resources are URAC-accredited, NCQA-certified, WCAG-compliant, and medically reviewed on a regular cadence
  • Reading Level: 5th–8th grade
  • Structured learning experiences (in English, select titles in Spanish) with condition-based resources 
  • Turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation
  • Natural language search powered by AI
Differentiators vs EHR Functionality:
  • Blank canvas integration strategy with very low barriers
  • No PHI data received, collected or stored
  • Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.
Differentiators vs Competitors:
  • The only video-first production heavy provider
  • All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
  • Raw file format possible
  • Tied licensing contracts to performance of tangible metrics, not just engagement
  • *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.

Health Equity

Keywords

Images

No images provided

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Videos

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Downloads

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Company Details

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