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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Ringo is a healthcare-specific Managed Service Provider (MSP) and Vendor Management System (VMS) designed to help hospitals and health systems streamline contingent labor operations, improve staffing transparency, and reduce workforce costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen VMS—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance.

As a vendor-neutral MSP and VMS, Ringo empowers healthcare organizations with full visibility and control across every stage of the staffing lifecycle. Our platform centralizes job distribution, rate card management, credential tracking, and consolidated invoicing—giving clinical, HR, and finance teams a single source of truth for all workforce data. By eliminating manual processes and automating contract enforcement, Ringo helps reduce overbilling, enhance fill rates, and ensure every placement meets regulatory and credentialing standards.

Ringo supports healthcare facilities nationwide, managing more than $275 million in annual contingent labor spend and delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including 94.2 overall satisfaction and 100% of customers saying they would buy again—highlighting our ease of use, platform reliability, and high-touch service model.

Why Ringo Stands Out

Purpose-built for healthcare: Designed specifically for the complexities of hospitals, imaging centers, and health systems.

Vendor-neutral MSP model: Ensures transparency, eliminates vendor favoritism, and drives fair competition for higher quality placements.

AI-powered automation: Reduces manual tasks, accelerates time-to-fill, and improves shift coverage reliability.

Real-time workforce analytics: Gives leaders actionable insights on vendor performance, labor spend, credentialing compliance, and staffing trends.

Operational and financial impact: Clients typically achieve 15–20% cost savings, faster onboarding, fewer errors, and stronger vendor accountability.

End-user–focused design: Intuitive workflows built for clinicians, staffing offices, recruiters, and finance teams alike.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. Whether a health system needs a fully managed MSP solution or a powerful vendor management platform to enhance its internal processes, Ringo delivers the tools and expertise to help organizations operate more efficiently and strategically.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:

Improve the patient financial experience and simplify administrative and clinical complexities with the Inovalon Provider Cloud – all while saying goodbye to siloed workflows.

Our SaaS solutions help you strengthen financial and clinical outcomes across the patient journey, from creating front- and back-end revenue cycle processes for better reimbursement to ensuring appropriate staffing levels for optimal care. This is all managed in one comprehensive portal to take your organization to new heights improving revenue, staff equity, and care quality.

Enhance your organization’s efficiency, productivity, and overall effectiveness. Discover what the Provider Cloud can do.

Gain End-to-End Revenue Cycle Visibility

Understand where your revenue processes are missing the mark and adjust accordingly with detailed performance data. Monitor financial performance trends, identify and correct operational risks, and streamline commercial and government claims management processes.

Achieve Staff Equity

Strengthen engagement and retention by setting staff up for success with adequate staffing across departments, shifts, and credential requirements.

One Enterprise-Wide Solution

Bring your organization together in one comprehensive portal to better align initiatives, identify areas of improvement, and boost your bottom line.

About Inovalon:

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Ringo strengthens and modernizes Managed Service Provider (MSP) programs by delivering a vendor-neutral, AI-powered platform that enhances transparency, financial oversight, and workforce performance. Healthcare organizations maintain strategic control of outsourced staffing programs while gaining real-time visibility into spend, vendor accountability, and operational efficiency.

By centralizing MSP workflows into a single system of record, Ringo eliminates fragmented processes, reduces administrative burden, and improves compliance across facilities and departments.

Key MSP Use Cases

  • Enterprise-Wide MSP Visibility: Consolidate all MSP activity across hospitals, clinics, and service lines into a single dashboard, delivering real-time insight into labor spend, open requisitions, fill rates, and vendor performance.
  • Vendor-Neutral Oversight: Ensure equitable job distribution, eliminate vendor bias, and maintain full transparency across primary MSP and secondary staffing suppliers.
  • Requisition & Workflow Standardization: Streamline intake, approval, and job posting workflows across departments to reduce time-to-fill and improve operational consistency.
  • Rate Card Governance & Cost Control: Enforce approved rate structures, automate exception approvals, and leverage benchmarking analytics to prevent cost overruns and identify savings opportunities.
  • Timekeeping & Invoice Validation: Automate timecard submissions and approvals, cross-reference invoices against contract terms, and reduce billing discrepancies and overpayments.
  • Performance & SLA Monitoring: Track vendor and MSP performance against SLAs, fill rates, response times, and compliance standards to strengthen accountability and improve outcomes.
  • Compliance & Credentialing Assurance: Centralize licensure and certification tracking, automate expiration alerts, and maintain audit-ready documentation to reduce regulatory risk.
  • Hybrid Staffing Model Support: Manage MSP programs alongside direct vendor relationships and internal float pools to support flexible, blended workforce strategies.
  • Financial Forecasting & Workforce Planning: Analyze historical labor utilization to predict demand, reduce overtime reliance, and align staffing strategies with budget and margin objectives.
  • Executive-Level Reporting: Deliver board-ready reporting and actionable insights to CFOs and COOs on labor trends, vendor performance, and measurable workforce ROI.
Pediatric use cases:

None provided

Users:
  • Site Directors & Operations Managers: Monitor MSP performance, open requisitions, fill rates, and labor spend across facilities through centralized dashboards that improve operational control and workforce efficiency.
  • Managed Service Provider (MSP) Leaders: Standardize requisition workflows, enforce rate cards, track SLAs, and ensure consistent processes across all facilities while maintaining transparency and accountability.
  • Staffing Firms & Vendor Partners: Receive and respond to requisitions in real time, manage submissions, track performance metrics, and ensure compliance within a vendor-neutral, transparent ecosystem.
  • Hiring Managers & Department Leads: Submit and approve requisitions through streamlined workflows, gain visibility into candidate pipelines, and ensure timely department coverage with qualified clinicians.
  • Finance & Accounts Payable Teams: Consolidate invoices across all MSP and vendor partners, automate invoice validation against timecards and rate cards, and maintain audit-ready financial documentation.
  • Chief Operating Officers (COOs): Gain enterprise-wide oversight of outsourced staffing programs, improve vendor accountability, reduce premium labor spend, and align workforce strategy with operational goals.
  • Human Resources & Workforce Leaders: Track credentialing compliance, onboarding status, and vendor performance while ensuring consistent workforce policies across departments and locations.
  • Information Technology (IT) Directors: Integrate Ringo’s MSP platform with HRIS, payroll, ERP, and scheduling systems while maintaining data integrity, security, and interoperability.
  • Chief Financial Officers (CFOs): Enforce rate governance, monitor contract labor trends, forecast workforce spend, and optimize MSP partnerships to protect margins and improve financial predictability.
  • Supply Chain & Procurement Leaders: Standardize vendor contracting, evaluate supplier performance, and drive cost containment strategies across the MSP program.
  • Compliance & Risk Officers: Monitor credential expirations, enforce regulatory standards, automate audit trails, and reduce exposure to billing or workforce compliance risks.
  • Medical Group & Service Line Administrators: Coordinate staffing across specialties and locations while ensuring SLA adherence, cost control, and consistent clinician quality.
Description:

Patient Claims & Billing

All-Payer Revenue Cycle Management

Keep revenue flowing with a powerful tool that helps staff focus on real-time eligibility checks, claims status tracking and simple payment posting for both government and commercial claims.

Medicare Revenue Cycle Management

Automate your Medicare billing management with specialized software that corrects complex and multi-step claims, flags receivables at risk and allows you to perform easy eligibility look-ups.

Patient Payment

Patient Payment Management is a comprehensive patient payment software that enables you to capture more revenue and improve patient satisfaction.

Revenue Cycle Management Analytics

Improve first-pass yield on all claims. Inovalon All-Payer RCM Intelligence delivers analytic dashboards to identify performance trends, enabling decision makers to easily discover, predict, visualize, model, and manage data all in one application.

All-Payer Claims Management

Our easy-to-use electronic claims management application allows users to submit, edit and receive claims for Medicare, Medicaid and thousands of commercial insurance companies – all in one place.

Patient Statements

Inovalon Patient Statement Management software provides your patients easy-to-read breakdowns of outstanding balances, with statements white labeled to your organization.

Medicare ADR Submission

Simplify your process of secure submission, tracking, and reporting for Medicare claim review programs. This specialized software features connectivity to multiple Medicare esMD programs including ADR, RAC Audits, first- and second-level appeals, PERM, CERT, and more.

Medicare Claims Management

Medicare File Submission is a secure claims submission and remittance advice solution, giving you fast, automated processing and payment of Medicare claims.

Patient Access

Patient Registration

Reduce downstream denials and reimbursement delays through accurate patient data collection at intake. Empower staff to validate patient identity, verify eligibility, and identify all available insurance coverage, all within a few steps powered by a single patient registration software application.

Healthcare Insurance Coverage Discovery

Insurance Discovery reduces uncompensated care and underpayments by identifying active billable coverage previously unknown to the provider. Using sophisticated search capabilities, this solution identifies if patients have multiple active payers to help boost reimbursement opportunities.

All-Payer Health Insurance Eligibility Verification

Eligibility Workflow streamlines patient access and billing workflows by enabling staff to assign and prioritize patients, payers, and tasks during eligibility verification. This technology goes beyond basic eligibility needs, providing a dashboard to confirm, manage, and store every inquiry.

Healthcare Propensity to Pay

Realize the power of patient identity verification combined with custom propensity to pay scoring in one easy-to-use, cloud-based healthcare application. Lower the risk of uncompensated care and collect more revenue with more patient data readily available to make better-informed billing decisions.

Medicare Eligibility Verification

Get fast, detailed eligibility status and medical benefit information, without the hassle of juggling multiple login IDs and passwords. Eligibility Verification Medicare software enables you to submit inquiries 24/7 and receive real-time responses.

Medicare DDE/FISS Connectivity

Direct Data Exchange Verification delivers secure, online connections for Part A and Part B providers. If you need connectivity to DDE through the Professional Provider Telecommunication Network (PPTN), Regional Home Health and Hospice Intermediary (RHHI), or Claim Status Inquiry (CSI), we have you covered.

Patient Engagement

Telehealth

Inovalon’s Virtual Care software is user-friendly, reliable, and built by a team of healthcare experts with the full patient journey in mind. The solution easily integrates with eligibility, claims, and patient payment tools powered by the Inovalon ONE Platform, so you can bring key care delivery functions into one place.

Pediatric use cases:

None provided

Users:
  • Chocta Nation Health Care Center (OK)
  • Guardian Angels Senior Services
  • Marshall Medical Center (CA) 
  • Phelps Memorial Health Center
  • Quality Care ER (TX) 

EHR Integrations

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Workforce & Vendor Management Focus: Purpose-built for contract labor, MSP governance, and vendor oversight vs. EHR systems designed primarily for clinical documentation and patient care.
  • Internal Resource Pool Management: Built-in internal float pool prioritization and agency comparison vs. limited contingent labor visibility or workaround scheduling tools in EHR platforms.
  • Credentialing & Compliance Automation: Fully integrated license, certification, and vendor compliance tracking with automated alerts vs. siloed HR modules or manual spreadsheet tracking within EHR environments.
  • End-to-End Contingent Workforce Workflow: True lifecycle coverage from requisition to invoicing and performance analytics vs. fragmented handoffs between EHR, HRIS, and finance systems.
  • Rate Card Governance & Enforcement: Centralized, enforceable rate cards with automated exception workflows vs. manual approvals or vendor-controlled pricing structures.
  • Vendor-Neutral Distribution: Fair and automated job distribution across approved vendors vs. limited or biased vendor routing mechanisms.
  • Invoice Validation & Audit Controls: Automated timecard-to-invoice matching and contract validation vs. manual reconciliation in ERP or finance modules.
  • Real-Time MSP Performance Analytics: Live dashboards tracking fill rates, SLAs, spend, and vendor performance vs. static reports not designed for staffing optimization.
  • Financial Transparency for Contract Labor: Dedicated contingent labor tracking and forecasting vs. bundled labor costs within broader payroll or HR reporting in EHR systems.
  • Hybrid Workforce Support: Supports MSP, direct vendors, and internal staff in one unified platform vs. EHR systems that focus primarily on employed workforce scheduling.
Differentiators vs Competitors:
  • Vendor-Neutral Governance: True vendor-neutral platform with transparent job distribution and performance tracking vs. MSPs that prioritize preferred vendors or internal markups.
  • Technology-First, Not Service-First: AI-powered platform designed to give healthcare systems control and visibility vs. traditional MSPs that rely heavily on manual processes and service-layer dependency.
  • Full Financial Transparency: Centralized rate card enforcement, automated invoice validation, and real-time spend dashboards vs. opaque fee structures and limited cost visibility.
  • Enterprise-Wide Visibility: Single system of record across hospitals, clinics, and service lines vs. fragmented reporting across facilities or regions.
  • Hybrid Workforce Flexibility: Supports MSP programs, direct vendor relationships, and internal float pools simultaneously vs. competitors that lock clients into rigid, single-channel staffing models.
  • AI-Driven Forecasting & Optimization: Predictive analytics to reduce overtime and improve fill rates vs. reactive staffing models based on historical reporting only.
  • Automated Compliance & Credentialing: Integrated license tracking, expiration alerts, and audit-ready documentation vs. manual compliance oversight or disconnected credentialing systems.
  • Real-Time Performance Accountability: Live SLA tracking, fill-rate monitoring, and vendor scorecards vs. static quarterly reviews or delayed reporting cycles.
  • Integrated Timekeeping & Invoice Audits: Automated timecard validation against contract terms to prevent overbilling vs. manual reconciliation and error-prone finance workflows.
  • Scalable Enterprise Integrations: Open APIs connecting to ERP, HRIS, payroll, and scheduling systems vs. limited or costly custom integrations.
  • Executive-Level Reporting & ROI Tracking: Board-ready analytics demonstrating labor savings, vendor performance, and workforce efficiency vs. operational reports lacking strategic insight.
  • Client-Controlled Strategy: Healthcare organizations retain strategic control over vendors, rate governance, and staffing decisions vs. competitors where the MSP drives decision-making.
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Client Admin Video.mp4

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Downloads

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Ringo Managed Service Provider (MSP) Overview

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Company Details

Founded in 2000

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