Adentris is a healthcare AI platform built to augment EHRs, not replace them. We help hospitals and clinics prevent documentation and compliance issues before they turn into claim denials, audits, or revenue loss. Our platform integrates directly with hospital EHRs, continuously monitors clinical workflows in real time, and uses AI agents to detect, explain, and resolve issues such as missing notes, timing errors, or documentation gaps. When an issue is identified, Adentris initiates a targeted, in-context interaction with the responsible clinician or staff member to confirm and correct it immediately — closing the loop instead of just generating alerts.

We simplify workflows with timely access via multiple digital front doors that work across the healthcare ecosystem.

Optum® Patient Access and Engagement, formerly known as DocASAP, helps you improve your patient engagement strategies. Our tools drive results and overall efficiency so you can focus on delivering high-quality care.

Our core solutions cover the end-to-end patient journey from acquisition and engagement to long-term retention.  

Our customizable solutions include: 

• Omnichannel provider search
• 24/7 online patient scheduling
• Agent scheduling
• Eligibility verification, cost estimates and online bill pay 
• Payer integration
• Patient clinical and financial intake
• Provider data and network management
• Proactive outreach and ongoing care engagement

Differentiators vs EHR Functionality

EHRs capture and store documentation but do not validate it against payer-specific rules, coding requirements, or regulatory compliance standards. Adentris sits on top of the EHR layer, actively analyzing the content of clinical notes and records to detect missing elements, medical necessity gaps, and billing errors — before the claim leaves the facility. No EHR provides this level of pre-submission compliance intelligence natively.

Adentris is purpose-built for Behavioral Health and SUD — a segment most compliance tools treat as an afterthought. Unlike generic CDI or coding tools, Adentris embeds BH-specific regulatory logic (42 CFR Part 2, ASAM criteria, Medicaid and commercial payer LCD policies) directly into its AI agents. It integrates with BH-native EMRs (Kipu, Alleva, BestNotes, TheraNest) that competitors do not support. All AI inference runs within a HIPAA/42 CFR Part 2-compliant Azure environment under BAA — no patient data leaves the controlled infrastructure