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Sensentia Virtual Agent

Sensentia Virtual Agent

Sensentia Virtual Agent

Overview


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Avia Summary

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Sensentia Virtual Agent is a solution provided by Sensentia which was founded in 2011. It belongs to multiple categories of digital health solutions including Customer Service, Improving Engagement & Self-Management, and Command Centers.
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Some other resource(s) that may be helpful in learning about Sensentia Virtual Agent include: Digital front door: The key to staying ahead in healthcare
DESCRIPTION
Sensentia’s chatbot solution is designed to conveniently mimic human behavior as a conversational partner, powering comfortable and highly efficient interactions with plan members. Leveraging Sensentia’s core AI platform, the chatbot connects to a payer’s source of truth to instantaneously provide contextual, automated answers in natural language format on any omni-channel platform supporting any device. The solution easily integrates with CRM platforms to create a seamless and engaging member experience as well as prospective members shopping for a plan.
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EHR integration

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Use cases and differentiators

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Company information

Founded in 2011

2.2M total equity funding

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Reviewer’s Role
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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