Sensentia’s chatbot solution is designed to conveniently mimic human behavior as a conversational partner, powering comfortable and highly efficient interactions with plan members. Leveraging Sensentia’s core AI platform, the chatbot connects to a payer’s source of truth to instantaneously provide contextual, automated answers in natural language format on any omni-channel platform supporting any device. The solution easily integrates with CRM platforms to create a seamless and engaging member experience as well as prospective members shopping for a plan.

With information spread across potentially thousands of health plans, health insurance companies need to quickly provide their members or providers with accurate health benefits information to avoid coverage confusion and more costly care. Sensentia’s proprietary artificial intelligence technology helps healthcare companies deliver an accurate, transparent, and simple customer experience by translating healthcare plan complexity into clear and meaningful information instantly and with near perfect accuracy. Sensentia technology powers customer service call centers, members and providers across an omni-channel experience. You control the source of truth, and our healthcare AI software returns rich, detailed, comparative responses with near-perfect accuracy. Benefits-related questions are asked and answered through natural language search, forms, or automated dialogue, transforming your structured and unstructured data into actionable intelligence for internal and external stakeholders. Our best-in-class AI technology – deployed via a simple, user-friendly interface or within your own UI – uses natural language search to turn complex data into meaningful information for diverse user groups.

Chatme.ai is a recognized leader in the development of innovative chatbots for business. The company offers customers customized and complex solutions of any complexity. Chatme.ai team of experts works in close cooperation with customers at all stages of the project - from idea generation to bot launch, providing long-term technical support and offering strategies for further development and optimization of the project. Chatme.ai offers both ready-made solutions and develops new, unique chatbots, carefully adapted to the needs and goals of each project. For this purpose, the company's specialists use time-tested dialog-design methods, guaranteeing prompt, safe and efficient launch of chatbots. Chatme,ai helps companies to: Automate business processes and increase the efficiency of communication with customers; Improve customer experience and increase loyalty; Increase competitiveness and strengthen market positions.