Sensentia’s chatbot solution is designed to conveniently mimic human behavior as a conversational partner, powering comfortable and highly efficient interactions with plan members. Leveraging Sensentia’s core AI platform, the chatbot connects to a payer’s source of truth to instantaneously provide contextual, automated answers in natural language format on any omni-channel platform supporting any device. The solution easily integrates with CRM platforms to create a seamless and engaging member experience as well as prospective members shopping for a plan.

With information spread across potentially thousands of health plans, health insurance companies need to quickly provide their members or providers with accurate health benefits information to avoid coverage confusion and more costly care. Sensentia’s proprietary artificial intelligence technology helps healthcare companies deliver an accurate, transparent, and simple customer experience by translating healthcare plan complexity into clear and meaningful information instantly and with near perfect accuracy. Sensentia technology powers customer service call centers, members and providers across an omni-channel experience. You control the source of truth, and our healthcare AI software returns rich, detailed, comparative responses with near-perfect accuracy. Benefits-related questions are asked and answered through natural language search, forms, or automated dialogue, transforming your structured and unstructured data into actionable intelligence for internal and external stakeholders. Our best-in-class AI technology – deployed via a simple, user-friendly interface or within your own UI – uses natural language search to turn complex data into meaningful information for diverse user groups.

CirrusMD provides on demand, virtual care that connects patients to an actual doctor in less than 60 seconds, without an appointment, 24/7/365, anywhere in the US. Support includes Acute, Urgent, Primary, and Chronic Care. SOAP Notes and Encounter data can be shared back to a health system as clinically appropriate. 

 

Our solution is easy to integrate, can be white labeled, and we will share any available data with you to ensure consistency in member care. 

Member satisfaction is 96%.

CirrusMD provides on demand, virtual care that connects patients to an actual doctor in less than 60 seconds, without an appointment, 24/7/365, anywhere in the US. Support includes Acute, Urgent, Primary, and Chronic Care. SOAP Notes and Encounter data can be shared back to a health system as clinically appropriate. 

Our solution is easy to integrate, can be white labeled, and we will share any available data with you to ensure consistency in member care. 

Member satisfaction is 96%.

Our HIPAA-compliant platform allows providers to offer secure text, image sharing and video visits to patients via mobile devices and web browsers.  

On demand. No appointment required.

Directly connect to a doctor in less than 60 seconds. 

Consultations can span 7 days and still be billed as a single encounter.

Physicians are compensated hourly rather than by completed encounters, so they are never rushed. 

No broadband access required. Perfect for rural and mobile workers.

Conforms to the way that users want to consume healthcare. 

Patients interact directly with a physician from start to finish.

The average consultation time per patient  for CirrusMD is 30 minutes. 

Whole person care across a wide range of specialties, including behavioral health. 

Physicians can seamlessly navigate patients to other benefits in their health plan.

No need to self-diagnose. Consultations begin with a primary care physician who assesses the patient’s physical and mental state.