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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Digital Front Door
Digital Front Door

Categories

Solutions

Description

Product Description:

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

  • AI dynamic scheduling (queue-based or time-based)
  •  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
  • Appointment Reminders
  • 2-Way Patient Communication 
  • Configurable Workflow and Fields 
  • Full EMR Integration (EPIC, ECW, Athena, etc.)
  • Existing Patient data pre-populated
  • Image Capture (license, insurance, etc)
  • Remote Check-in
  • Document signature (HIPAA, release forms, etc.)
  • White Label
About AdviNOW Medical:

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

  • Digital Front Door
  • AI Data Collection and Triage 
  • Decision Support and Scribe
  • Post Patient Engagement
  • Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Product Description:

Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

About Praia Health:

Praia Health is the patient experience orchestration platform for health systems. We help health systems attract, engage, and retain patients by supercharging their portals and digital tools with seamless, personalized journeys in one platform. The result is higher retention, lower costs, and measurable ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Urgent Care

Primary Care

Specialty

Hosptal Systems

FQHC's

Independent

Any Other healthcare Facility

Pediatric use cases:

Digital Front Door

AI Triage

Decision and Coding Support

Scribe 

Post-encounter engagement 

Users:

Front desk staff, physicians, medical assistants, patients, hospitals, clinics 

Description:

With over 40 use cases launched or in development, Praia strives to create specific ways consumers needs are met by orchestrating how health is organized specific to people needs. Our categories include:

  • Care Delivery
  • Population Health
  • Access & Navigation
  • Patient Experience
  • Marketing
  • Clinical Trials & Research
  • Health Plan
  • Care at Home
  • Wellness
  • Revenue Cycle
  • New Business Offerings (e.g. Concierge)

Pediatric use cases:

None provided

Users:

Health consumers, patients

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, athena, Athenahealth, Cerner, Allscripts, NextGen, eClinicalWorks, Allscripts/Eclipsys, Point Click Care, Meditech

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop, Mobile / Tablet (native app)

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and insurance validation:

  • Configurable Workflow and Fields 
  • Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
  • Existing Patient data pre-populated
  • Drivers license recognition automatically fills in basic patient information
  • Document signature (HIPAA, release forms, etc.)
  • Queue and time based scheduling capabilites
  • Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
  • EMR intergration eliminates double work and ensures patient data accuracy
  • 2-Way Patient Communication 
  • Appointment Reminders
  • Remote Check-in
  • White Label
  • No app to download
Differentiators vs Competitors:

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation. 

Differentiators vs EHR Functionality:
  • Patient portals focus only on EMR-based interactions, while over 50% of a consumer’s journey happens outside the EMR. Praia connects and activates services across and beyond the EMR, giving consumers one seamless digital entry point to everything your health system offers.
  • Patient portals don’t leverage non-clinical data (like interests, preferences, behavior, social needs) to tailor the consumer experience. Praia’s consumer profile and orchestration layer use clinical and non-clinical data to personalize content, offers, and services in real time for a true “n of 1” experience.
  • Patient portals make it costly and complex to integrate 3rd-party tools like virtual visits, bill pay, or community resources. Praia offers a plug-and-play integration framework that reduces IT lift, accelerates deployment/use cases, minimizes costs, and unifies third-party tools into the experience.
  • Patient portals do not allow health systems to customize their portal instance beyond the front-end user experience. All portal users see the same static experience — regardless of who they are or what they need. Praia delivers dynamic, personalized experiences based on user identity, behavior, and context, so the right people see the right content, services, and calls to action at the right time.
  • Patient portals control identity and do not allow for federated ID across systems or digital touchpoints. Praia acts as the identity layer across your digital ecosystem, giving you control over login, data federation, and cross-channel personalization — while still integrating seamlessly with the EMR.
  • Patient portals ds not easily share data or functionality with other digital platforms. Praia acts as a unifying layer across the digital front door, coordinating identity, data, and design across EMR and non-EMR systems for a seamless experience.
  • Patient portals are built for access, not activation. They don’t drive transactions, loyalty, or strategic growth. Praia transforms your digital front door into a strategic growth channel, increasing conversion, retention, and revenue by orchestrating the right experiences at the right time.
Differentiators vs Competitors:
  • The first and only consumer experience platform built within a health system and proven with millions of patients in a short 3 years.
  • The only platform that gives a full view of how a consumer interacts with a health system before, during, and in between visits. (We have the patents and data to prove it.)
  • The most frictionless consumer experience in healthcare, creating greater value across all of your patient facing tools.
  • The most cost effective and efficient orchestration platform to deploy new use cases and point solutions.

Keywords

Images

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AdviNOW One-Pager

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Experiences in Action

Videos

1 of 1

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Orchestrating Consumer Experiences

Downloads

No content provided

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Providence Case Study

Alternatives

Company Details

Founded in 2016

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