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Five9

Five9

Five9

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By Five9

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Five9
Five9

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Overview

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AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Five9 is a solution provided by Five9 which was founded in 2001. It belongs to multiple categories of digital health solutions including Conversational & Visual Interactive Voice Response (IVR), Scheduling, Consumer Access & Engagement, Personalized Care, Customer Service, Digital Front Door (DFD), Patient Flow, Concierge Care, Conversational AI, Artificial Intelligence (AI), and Ambient Intelligence.
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Some other resource(s) that may be helpful in learning about Five9 include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. 

Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

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EHR integration
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Use cases and differentiators

Intelligent Virtual Agent

Five9 Intelligent Virtual Agent

Automate routine tasks with AI so live agents can focus on higher value work.

Use AI to provide self-service and guide employees to productive conversations.

EHR Integrations

Connect to electronic health records (EHR) systems with Five9’s APIs for easy access to the data needed with fewer mouse clicks

Security

Ensure HIPAA compliance. Five9 maintains appropriate administrative, physical, and technical safeguards to protect health information.

Back Office Integrations

Maximize your current patient data investments with Five9 APIs that seamlessly connect to revenue cycle, scheduling, pharmacy, CRM, and other systems to increase productivity.

Five9 Workforce Optimization

Schedule your workforce while evaluating the quality and compliance of healthcare conversations.

  • AdventHealth
  • Alivi
  • Athenahealth
  • Gonzaba Medical Group 
  • Lake County Health Department (IL)
  • Teladoc
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Company information

By Five9

Founded in 2001

114.1M total equity funding

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Media

Images

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Videos

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Downloads
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AdventHealth Moves Patient Care Forward
Select which hospital or health system you work at and see a personalized compatibility level.

Five9 Comparisons

Five9

Five9

VS
Conveyor AI

Conveyor AI

Five9

Five9

VS
Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

Five9

Five9

VS
Mediktor

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Five9

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VS
DeepScribe

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Five9

Five9

VS
Digital Front Door ("DFD")

Digital Front Door ("DFD")

Five9

Five9

VS
Azodha Platform

Azodha Platform

Five9

Five9

VS
Clinical AI Technology

Clinical AI Technology

Five9

Five9

VS
Augmedix

Augmedix

Five9

Five9

VS
ReferralMD Platform

ReferralMD Platform

Five9

Five9

VS
Schedule

Schedule

Five9

Five9

VS
Suki Assistant

Suki Assistant

Five9

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VS
Eleanor

Eleanor

See more comparisons
Compare to similar products

Best Five9 Alternatives

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Reviews

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Reviewer’s Org Size
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  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients

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AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

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Top Categories

Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
Smart Hospitals

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Resources
For Vendors
Vendor Resources
Glossary

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
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