Five9

Compare Products

Jump to:

Five9

0 review

Product Description:

Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

About Five9:

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Intelligent Virtual Agent

Five9 Intelligent Virtual Agent

Automate routine tasks with AI so live agents can focus on higher value work.

Use AI to provide self-service and guide employees to productive conversations.

EHR Integrations

Connect to electronic health records (EHR) systems with Five9’s APIs for easy access to the data needed with fewer mouse clicks

Security

Ensure HIPAA compliance. Five9 maintains appropriate administrative, physical, and technical safeguards to protect health information.

Back Office Integrations

Maximize your current patient data investments with Five9 APIs that seamlessly connect to revenue cycle, scheduling, pharmacy, CRM, and other systems to increase productivity.

Five9 Workforce Optimization

Schedule your workforce while evaluating the quality and compliance of healthcare conversations.

Pediatric use cases:

None provided

Users:

AdventHealth
Alivi
Athenahealth
Gonzaba Medical Group
Lake County Health Department (IL)
Teladoc

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Awards

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

conversational ivr,ivr,intelligent virtual assistant,workforce optimization,contact center

Images

No images provided

Videos

No videos provided

Downloads

AdventHealth Moves Patient Care Forward

Alternatives

Nuance Patient Engagement

By Nuance Communications

13 clients

Amelia

By Amelia

1 clients

Uniphore X Platform

By Uniphore

0 clients

Yellow.ai for Healthcare

By Yellow.ai

0 clients

Aisera

By Aisera

0 clients

Avaamo Conversational AI for Healthcare

By Avaamo

9 clients

Talkie.ai

By Talkie.ai

0 clients

PolyAI Customer-Led Voice Assistant

By PolyAI

0 clients

Artera Call-to-Text and Abandoned Calls

By Artera

61 clients

Engagement Suite

By Fabric Health

34 clients

Navigator

By Luma Health

33 clients

Adaptive Call Center Automation

By Hyro

24 clients

See all alternatives

Company Details

By Five9

Founded in 2001

Visit Website

ADD PRODUCT

Add similar products

Nuance Patient Engagement

By Nuance Communications

13 clients

Amelia

By Amelia

1 clients

Uniphore X Platform

By Uniphore

0 clients

Yellow.ai for Healthcare

By Yellow.ai

0 clients

Aisera

By Aisera

0 clients

Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.

Stay up to date

Keep up with the latest products and trends in digital health.

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.