Scheduling

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

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Scheduling is a solution provided by Loyal which was founded in 2015. It belongs to multiple categories of digital health solutions including Scheduling, Consumer Access & Engagement, Provider Search, Digital Front Door (DFD), Provider Directory, Personalized Care, Customer Service, and Patient Flow.

It has 28 verified clients.

Scheduling integrates with major EMRs such as Epic, Cerner, and Meditech.

Some other resource(s) that may be helpful in learning about Scheduling include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface.
Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
Customize workflows and messaging based on consumer needs.
Leverage configurable patient matching and decision trees to help qualify patients for appointments.
Optimize and prioritize agents’ time.
Integrate the scheduling experience and support both outbound and inbound calling.

Results:

Increased appointment and patient volume, loyalty, and satisfaction
Improved operational efficiency and visibility
Decreased cancellations and missed appointments
Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.

FEATURED MEDIA