Best Provider Search Products

Transform your health system’s inconsistent and disparate data into a single, unified source of information that can power endless possibilities. With hundreds or thousands of staff and affiliated physicians, health systems have valuable provider data stored across various EHRs, credentialing, and content management systems—a siloed and messy experience that prevents it from being properly leveraged. 

Kyruus Connect helps unify and optmize all of this disparate data to create a single, organized data source. This robust foundation can power seamless and efficient experiences including chatbots, reporting tools, search and scheduling experiences and more. 

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

Search enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by Kyruus Connect data optimization, Search helps health systems boost patient acquisition, demand conversion, and patient retention.

Search, our web-based search and scheduling application, is a white-labeled, out-of-the-box solution comprised of a search widget that can be embedded anywhere on a health system's website(s), search results page, and detailed provider profile pages. Search is mobile-optimized and accessible on desktop, however, health system can also leverage the Search API to deliver robust provider search experiences within microsites, webpage modules outside of the core "Provider Finder", global site search, and consumer-facing mobile apps.

Loyal Care Search uses NLP, algorithmic search and type-ahead suggestions to effectively help your patients select the appropriate care provider – whether it be a primary care provider, urgent care provider, a virtual or emergency room visit, all with minimal maintenance and full configurablity. 

Benefits:

• Display provider results based on patient needs, customized for consistency, relevance, and ease of use.
• Rank ordering of provider results based on specialty focus and clinical interests.
• Leverage machine learning and algorithmic search so consumers can search for care through conversational text and advanced filtering.
• Manage searchable provider content easier & present information in a way that is intuitive for consumers to understand and interact with.
• Rich provider profile detail pages with customizable CTAs and optional integrated scheduling.
• Robust analytics provide insights into consumer search behavior and provider search results.

Results:

• Simplified search configuration management leading to higher results accuracy 
• Optimized page layouts and clear calls to actions leading to increased consumer interactions and conversions 
• Reduced patient / provider mismatches resulting in decreased cost

Loyal Data Management is the only data management platform in the market that allows health systems to easily enable digital touchpoints across the patient journey acting as one source of truth for a fully digitized patient experience.

Benefits:

• Control and manage your data (provider, locations, services, and taxonomy) with one tool across the entire digital front door (websites, search, scheduling, referrals, and provider outreach).
• Automate the analysis, use, and application of data while managing accuracy.
• Work from a comprehensive clinical taxonomy library that aligns with current standards and is customizable for your needs.
• Automatically map specialties, conditions, treatments, and helpful synonyms to each provider’s specialty, enhancing the physician’s online profile and making care more easily searchable.

Results:

• Increased provider matching and patient satisfaction.
• Establishes data governance and enables controlled access to data.
• Reduces errors and identifies gaps in data.
• Improved operational efficiency and increased savings.

Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

• Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface. 
• Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
• Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

• Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
• Customize workflows and messaging based on consumer needs.
• Leverage configurable patient matching and decision trees to help qualify patients for appointments. 
• Optimize and prioritize agents’ time.
• Integrate the scheduling experience and support both outbound and inbound calling.

Results:

• Increased appointment and patient volume, loyalty, and satisfaction
• Improved operational efficiency and visibility 
• Decreased cancellations and missed appointments
• Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.