Best Consumer- directed online scheduling tools for Procedures Products

Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

• Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface. 
• Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
• Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

• Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
• Customize workflows and messaging based on consumer needs.
• Leverage configurable patient matching and decision trees to help qualify patients for appointments. 
• Optimize and prioritize agents’ time.
• Integrate the scheduling experience and support both outbound and inbound calling.

Results:

• Increased appointment and patient volume, loyalty, and satisfaction
• Improved operational efficiency and visibility 
• Decreased cancellations and missed appointments
• Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.

Improve provider utilization and increase appointment volume by bringing together scheduling data and preferences across the healthcare system in a centralized, intelligent solution. Dash enables leading healthcare organizations to: 

• Align physician schedule capacity with patient demand. 
• Enable both staff and patients to schedule the right care option, at the right time, in the right place. 
• Leverage real-time data to analyze utilization, appointment volume, cancellations, and more.

Patients can easily and securely book appointments online with full integration into an EMR/Practice Management System. Alert patients of upcoming appointments and enable patient self check-in for appointments digitally. Patients can provide: insurance/identification information; answers to configurable pre-visit questionnaires; completion of appointment pre-requisites (e.g., labs); and copayments, thereby eliminating costly manual labor and ensuring consistent practices.

Self-customized series of questions to guide patients & agents through the scheduling and registration process. Based on the health system protocols, Dialog 2.0™ collects information from the patients and gives them instructions mimicking schedulers’ workflows.

Odoro’s online patient scheduling solution can be embedded into any healthcare organization’s existing websites/mobile apps to allow patients to instantly find and schedule appointments with providers. Our dialogue‑based interface works seamlessly with all desktop and mobile devices, making scheduling accessible for all patients, no matter their preferred device. Odoro’s SchedLogic™ technology uses healthcare organizations’ existing scheduling rules and data to find appointments that maximize patient access and providers’ efficiency. -Improve Patient Access: By combining 24/7 online appointment scheduling with an intuitive and accurate patient-provider matching system, Odoro ensures patients can easily access the care they need when they need it. -Drastically Reduce No‑Shows: Online appointment management and automated appointment reminders ensure that patients and their providers are always on the same page. -Increase Patient Satisfaction: Odoro keeps patients satisfied by making it easy for them to receive the care they need from the providers they want when they need it. -Perfect Patient‑Provider Matching: Odoro’s SchedLogic™ technology ensures that patients get matched with the right provider at the right time, every time. -Increase Patient Acquisition: Odoro turns site visitors into patients by providing an intuitive self‑scheduling experience that lets consumers find the right provider and schedule an appointment with them instantly. The system is designed to collect the required patient demographics during the scheduling process.

Centralized organization data silo that holds the organization structure, relations and business logic. Org2™ contains all provider expertise and scheduling preferences.

Odoro’s patient portal scheduling solution integrates seamlessly with health systems’ existing patient portal solution to bring the benefits of Odoro’s superior self‑scheduling and patient-provider matching solutions to organizations’ patient portal user base. Our intuitive dialogue based interface works seamlessly within health systems’ existing patient portals to provide real-time self-scheduling capability. Odoro’s SchedLogic™ technology matches patients with the right providers at the right times to create appointments that maximize organizational efficiency and patient access. -Reduce No-Show: Online appointment management and automated appointment reminders ensure that patients and their providers are always on the same page. -Increase Patient Portal Engagement: The added convenience of Odoro’s patient portal scheduling and patient-provider matching solutions motivates patients to engage. -Increase Patient Satisfaction: Odoro keeps patients satisfied by making it easy for them to receive the care they need from the providers they want when they need it. -Perfect Patient-Provider Matching: Odoro’s SchedLogic™ technology ensures that patients get matched with the right provider at the right time, every time. -Improve Patient Access: By combining 24/7 online appointment scheduling with an intuitive and accurate patient-provider matching system, Odoro ensures patients can easily access the care they need when they need it.

Matching Algorithm that perfectly matches the patient with the right provider at the right time using guided scheduling.

Change Healthcare’s Virtual Front Desk solution empowers patients to take charge of their access to healthcare. This digital portal uses the familiar tools of online retail to give consumers the ability to schedule their own appointments, complete forms online, and check wait times electronically—all components of an outstanding patient experience. Efficient Self-Serve Scheduling: Virtual Front Desk delivers a consumer-style digital experience for superior patient access. Even new patients can quickly schedule their own appointments without signing in, eliminating the need for passwords and user IDs. Best of all, your practice’s open slots are immediately filled, optimizing capacity. As the system requires no staff intervention, your staff can be reallocated to more labor-intensive activities, improving productivity. Depending on your preferences, the portal can either replace or be integrated with your existing scheduling solution. For practices exploring the benefits of an open access scheduling methodology, the portal offers a more seamless transition. Integrated Digital Registration: Traditionally, healthcare practices send new patients numerous forms to complete before their first appointment. Patients must remember to bring these forms with them to the office, and staff members must then digitize their content. Virtual Front Desk makes the registration process easy and convenient for both patients and your staff. Patients can complete digital registration forms—via cell phone, tablet, or laptop—from the comfort of their home or vehicle. As the portal integrates with your ADT or practice management system, staff no longer need to spend time processing registration paperwork. Capturing this data digitally also helps eliminate repetitive form-filling—a familiar patient complaint. The portal provides digital document storage so staff can launch and retrieve documents from Virtual Front Desk, print them, or upload them to the EMR via integration or PDF. Digital Check-In and Wait Time Monitoring: Research indicates that longer wait times negatively impact patient satisfaction with every aspect of the patient experience, including perceived quality of care. With Virtual Front Desk, your patients can check wait times on their mobile devices before they leave for their appointment. Proactive wait time monitoring allows patients to reduce the amount of time they spend in your waiting room—a key driver of patient satisfaction. Once patients arrive, they can check in digitally on either their device or yours. Wait times can also be visualized in your waiting room on monitors, which helps your practice set and manage patient expectations.

AppScript allows healthcare professionals to find and electronically prescribe the best digital health apps, devices and content to patients.