Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.