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Aiva Patient Assistant

Aiva Patient Assistant

Aiva Patient Assistant

Overview


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Avia Summary

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Aiva Patient Assistant is a solution provided by Aiva Health which was founded in 2016. It belongs to multiple categories of digital health solutions including Smart Rooms, Customer Service, Improving Engagement & Self-Management, and Conversational & Visual Interactive Voice Response (IVR).
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It has 8 verified clients.
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Aiva Patient Assistant integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Aiva Patient Assistant include: Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

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AWARDS
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EHR integration

Acute care EMR, ADT
Not applicable
Epic, Cerner
Not applicable
Use cases and differentiators

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity

Company information

Founded in 2016

$100,000 total equity funding

Media


Images

No images provided

Videos

alexa_integrated_rooms___magee (720p).mp4
aiva_baycare_02-23-2024 (720p).mp4
Downloads

media thumbnail
Aiva_SmartRoom-Brief_02 (1).pdf

Reviews


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Overall Score
5.0

3 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

July 3, 2024

verified

July 3, 2024

Personalize their experience and give the patient some control

Aiva has helped us to build the skills that are specific to healthcare in a way that's very secure. We were able to personalize their experience and give the patient some control over the room.

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Craig Anderson

Director of Innovation, Executive sponsor working with Aiva Patient Assistant at BayCare Health System
Helpful(0)

June 6, 2024

verified

June 6, 2024

Enhances Patient and Nurse Experience

Patients can control room tech like the TV and get hospital specific information by asking Alexa to help.  

              
"Nurses don’t feel like they are invading a patient’s space as they don’t have to start rifling through covers and bedsheets trying to find the TV remote," said Lisa Baak, Clinical Informatics Supervisor at Moffitt

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Marc Perkins-Carrillo

CNIO, IT / Technical support working with Aiva Patient Assistant at H. Lee Moffitt Cancer Center and Research Institute

Helpful(0)

June 5, 2024

verified

June 5, 2024

Helps enhance their hospital experience

Patients young and old are now used to voice-activated devices in their homes. Since it's familiar to them, it helps enhance their hospital experience. In the hospital, patients have little to distract them from pain or loneliness. Aiva has been a true partner.

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Peachy Hain

Executive Director, Surgical Services and Clinical Support Programs, Executive sponsor working with Aiva Patient Assistant at Cedars-Sinai Medical Center
Helpful(0)

Clients


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